The staff is very friendly and fast…read more I have never gone in and had a long line. The girls keep the line going. They offer everything for you mailing and shipping needs.

Super friendly staff and everything is always fully stocked. Will come out of my way to come here…read moreeven if it isn't the closest usps

Do NOT use this post office; their employees STOLE 19 books from my package!! The books that were…read moreleft were DAMAGED and RIPPED UP (see pictures below). I used media mail to mail 50 of my personal books to my new address. The tracking number the post office gave me stopped tracking my box of books at the 2nd stop. USPS (federal employees) opened my book box, STOLE 19 books out of it (Star Wars and Marvel graphic novels, Star Wars novels, a book about Jesus, several historical books, and 4 books about spirituality). The books the crooks didn't care to steal were carelessly stuffed back in the box and they even ripped The Alchemist's cover completely off. I am extremely disappointed with USPS; our tax dollars pay these criminals' salaries. NEVER USING USPS EVER AGAIN! If USPS or the Post Master General cares to investigate this case of blatant THEFT and PROPERTY DAMAGE (which I doubt they care about), my tracking number was: 9548 0160 1817 0344 5068 07

Shaker Hts is the worst run Federal business; they all should lose their job but their…read more"entitlement" will dictate otherwise. We no longer use them because they either destroy some of our mail or just drop it on the floor and never bend their fat butts down to pick it up. Every week, I am receiving complaints from vendors saying they never received payments mailed weeks prior. CLOSE this location down, they have horrible attitudes, act entitled, and are the laziest humans ever. I should sue them for the amount of stopped payments I need to issue. Postmaster General is next in line to hear about these employees.

Denise, Maria and Meme are the nicest post office people I've ever dealt with. I wish all UPS…read moreWorkers were as polite as these 3 UPS employees. Maria took care of me and had very polite conversations with Denise and Meme. This is my goto UPS from now on. Thank You ladies!!

This is the absolute worst post office ever. I asked a question, received a rude answer and was…read morebrushed off with an "I'm not going to scan i'm the only one here." The older AA woman is rude every time any of us go there. Why have a job dealing with people if you act like you don't want to deal with people. Maybe she hopes to drive us all away to other PO's where people are actually nice.

This place and employees suck!! The mail delivery sucks mail is always late packages always delayed…read morealways some excuse

This post office went above and behind . I was told how to address a card from a neighbor and the…read moreperson was wrong. But the Hudson post office did there job and the card was delivered thank u Hudson post office

Unfortunately, I'm going to have to file a police report against this location. I not only…read morepurchased a money order from this location to pay my rent, but I also sent it through certified mail. Originally the agent wasn't even going to give me a receipt with a tracking number until I mentioned it and upon me tracking my tracking number it says a label was created, but it's not in the system. You all have a couple days to sort this out.

I do a lot of shipping here for work and the staff is knowledgeable and friendly. Postage paid…read morepackages can be put on the side so you don't have to wait in line - I also get my passport photos and application here - very nice staff - the lines are longer in the afternoon but the wait isn't very long.

I watched a mail truck pull up to the block of post office boxes on our street. Hyde Park…read moreBeachwood. An individual gets out of the truck with mail in his hand and tied to open the array of boxes. Does not succeed. Goes back into his truck, and then tried again. Still unable to open the boxes to deliver the mail. Drives off. NO MAIL delivered. To add insult to injury , to call the Beachwood post office there is the 800 number - USPS National Customer Service. What a joke that was. 10-15 minute wait for a live person. All other local post offices have a LOCAL number.

come on it's a post office. But I have to say even though the location is very convenient. There…read moreare two ways to get here one entrance from Cedar Road and one off of Lander Road. They have outside mailboxes for after hours and inside it's just like any other post office... including the typical unhappy and grumpy workers. I really can't figure it out. If their job is so bad why don't they quit and get a job that makes them happy? I mean they are lucky enough to have a job with normal hours, great job security and benefits so why so grumpy? And why take it out on us? I swear I have a panic attack when I wait in line because I know how mean and awful they are going to be.

Went there to mail a couple of boxes that needed to go out and there was a sign on the locked door…read morestating that they were "closed for lunch". Unbelievable!

Waited to mail a package priority mail. There were no labels for it that I could see. When I got to…read morethe clerk she gave me the slip to fill out. It took me only a few seconds. But then ( even though I had already waited and was at the head of the line she would not wait on me. She insisted I go to the back of the line! Behind at least 6 people! I was so incensed I left without being waited on. I will never go there again.

Customer service employees unprofessional went in on a complaint and 2 employees could have cared…read moreless

The people who deliver packages don't bother half the time. They don't even leave a note. I have to…read morecall and the post office says I was not home. I was, waiting for the package. Then I go to pick it up and there is a very long line. Two people are supposed to be there but one goes off somewhere all of the time. This service has gone way down hill.

Trying to ship something over seas. These people (Lacey) are about the most dry, unhelpful…read morecomplainers you could ever walk in on. Funny though while o was patiently sainting in line she spent 3-4 yucking it up with a friend while staring at me.