1. US Post Office

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    Los Angeles, CA

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    4 years ago

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    4 years ago

    Not open to the public! Don't come here. There is a gate that Will close on you and lock you in.

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    9 years ago

    This postal center isn't for customers! The closest place you can actually ship packages is Broadway and Johnston.

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    US Post Office

    US Post Office

    (34 reviews)

    Highland Park

    One of the best USPS locations I've been to in LA (best being a branch in Beverly Hills where they…read morehad a clerk actually on the floor assisting customers but that's a rarity) I always enter a USPS office with no expectations on service and wait time. I've experienced the stereotypical postal clerk attitude many times over. Understandable to a degree, but a deviation from this is always appreciated. Unlike many locations in LA, parking is not a chore. There is a small parking lot behind the building as well as metered street parking and the location is conveniently right on Figueroa. The inside is clean, well-stocked and organized. I never have to approach the counter and ask if there are any more medium size flat-rate boxes. While I wouldn't call this a quiet branch, if you go in the later afternoon, there is rarely a line. When there has been a line, it moves. An older gentlemen was in front of me today on my visit and it made me smile inwardly to hear the clerk conversing with him while processing his purchases instead of barely acknowledging him and rushing him away. This brings me to the customer service. When I've had a question, I haven't been given a snippy answer and left to figure it out on my own. I also have not been made to wait in line all over again when I needed to do something simple like fill out a shipping label. This is a breath of fresh air and I don't leave feeling harried and agitated. Good branch overall. I wish this was the norm.

    I have used this post office twice now! Both times in the afternoon, not busy at all. Shortest wait…read moretime ever. The older man working the register is friendly, helpful and efficient. I will be using the post office from now on!

    US Post Office - Priority mail the price are changed

    US Post Office

    (181 reviews)

    I visit this post office almost every day to drop off my prepaid small packages, and I've…read moreconsistently had a great experience. When it's not busy, I go to the counter to have my packages scanned and receive a printed receipt. If there's a long line, I use the self-service kiosk to print the receipt (a manager kindly showed me how to use it), then leave my package at the counter. The employees are always friendly, polite, and professional. They are patient when answering questions and consistently provide excellent customer service. One experience that really stood out was when I accidentally dropped off a package without the house number on the address label around 9:00 a.m. I realized my mistake a few hours later, and when I returned around noon, the staff was able to retrieve the package before it had been processed so I could add the missing house number. I was incredibly grateful for their kindness and willingness to help. Thank you to the entire team for your hard work and outstanding service. Your professionalism and dedication are truly appreciated.

    Every single time I have mailed an item here it NEVER shows the tracking. This is greatly…read morenegatively impacts those that sell online and customers feel like you're lying because the tracking show it's not been mailed. The 10 times that I've mailed from this location it's happened so it's not a one off. I've called and they can never explain why. My buyers have received item but tracking shows it's not mailed. I go to a further location to avoid mailing from this location

    US Post Office

    US Post Office

    (63 reviews)

    Boyle Heights

    Have to say I'm quite disappointed with my experience here at this Post Office. Came in to a 15…read moreminute conversation of the counter rep from the post office talking to a woman about a rock. Yes, I am talking about an actual rock.. as the line started to get longer and longer the continuation of the conversation and sued about respective rock and how he found it in the water and XYZ. Pleasant as can be to her, move onto the next person speaking to her in Spanish no problem was pleasant as can be. Then I went up and not even a word. That's ok I ca read the prompts. Yet when the exchange was over, not even so much of a thank you was extended. Have a nice day. Nothing at all . Not looking for anything in particular, but I would think customer service definitely is an important key factor especially with the US Postal Service having lost a lot of business . I remember when this place was a nice friendly place but the rock conversation is more important than customer service. I suppose maybe he saw I wasn't interested as we waited in line. One woman said, nearly half an hour with his conversation of his friends, a.k.a. the rock . SMH.. time to put someone upfront on the counter that actually wants to help your customers.

    Alex was the only person working today and he managed to be kind, helpful, and patient with all the…read morecustomers waiting to be serviced. I heard from one of the customers who frequently calms for the holidays to mail gifts for their family saying that Alex has been the only person there ever since. He must love his work so much to maintain patients in a very busy time of the year. Thank you for your service, Alex.

    US Post Office - postoffices - Updated October 2026

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