This is a very unsafe and unorganized location. You have to go here to pick up mail that is being held. You cannot go to the location on Alameda street which is organized, sanitary and safer.
At the location on North Vignes street, you have to wait in a line outside to get your mail. I have waited as long as one hour when there were only a few people in line. That is because you cannot go inside. You go to a walk up window. There is one person collecting mail. You tell that person your address. That person has to go way in back to the other end of the building to pick up a persons mail.
So for each person in line, it could take up to a half hour to get that persons mail. It would be so much wiser to have the mail closer to the customer window. But I guess they need to make it difficult and time consuming.
The window where you are greeted has scratches all over it and it is not clean. Given that we pay taxes, they post office could pop for a new window to make it easier on USPS customers who have to pick up mail. It would be nice if we could actually see the person handing us our mail. But that is difficult because the window is so scratched and scuffed up. It is also hard to hear them because there are always loud mail delivery trucks outside.
While each person is waiting in line for his or her mail to be collected, the other people in line get cranky and agitated. I was there last weekend. One woman asked me if she could get in front of me because she only has one package. I had waited in line for over a half hour before she got there. I only had a few pieces of mail to collect. This woman did not understand that whether you have one item, or many, it takes them just as long to walk to the back of the building for each customer. I did not want to give up my place in line. I was concerned when I saw how agitated this woman had become.
So by being unorganized, and by not having the mail closer to the pick up window, the post office is making it unsafe for the customers to wait in line.
There are a lot of homeless people who do not have a mailing address going there to pick up mail. The location is also next to a prison. So there are also some unsavory people that lotter around that post office.
It is generally unsafe, unorganized and unsanitary. It is kind of dangerous. All the post office would need to do is make a few changes. But they don't. read more
