The service is always good. However this post office also seems to be chronically understaffed.

My truck was towed from the parking lot! Why? EVERYONE parks here! I even went inside to mail a letter. Then I went across the street to grad a coffee. Literally gone for 20 minutes. Came back and gone. I went inside the post office to talk to someone and the entire staff acted clueless including the post master who tried to lie and said he didn't call the tow truck. The whole experience was stereotypical and shady. I even took a picture of the parking lot at 6:06pm and the entire lot was full! Why arent any other cars towed? read more

US Post Office - Post Offices Near Me - Lodi, California

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This post office is so inadequate. It is always clean and tidy, but their service is terrible. I hav head to come here a few times and the lines are always long and only one customer service rep, or none were available. Literally people in line and not one person behind the desks multiple times I have been there. I did not stick around to find out how long it took someone to show up, but our Post Office in Merced, CA is great so I do not understand this level of lack of work ethic. USPS Has gotten SO EXPENSIVE! It is ridiculous, especially considering the service we receive. I had a package that was to be delivered to me by Friday according to their own website tracking. At the last minute they changed it to be delivered on Monday instead! Expensive, poor service and poor reliability. Very disappointing! read more

This review is for a visit in the month of December, 2024. Usually any time you roll up to a Post Office during the holidays, prepare for a LONG line inside. Of course on this particular occasion, yes there was a line. But the surprising experience during this visit is that the staff kept the line moving at a very respectable pace. I went inside just to look at the designs for Forever Stamps and I literally went from the back of the line to check out in less than 5 minutes. Thank you, Team Customer Service of Lodi! read more

I paid for shipping on a package that was delivered back to me with an unable to forward stamp put on it, when I went back to the post office two different times the managers refused me a refund for shipping, even though I have multiple proofs that this is a legitimate current address of my client, and he currently successfully receives other packages and mail at his address. This is extremely lazy and unethical practice. Do yourself a favor and use any other shipping service because they will not take care of you if they make a mistake with your package. The failed shipping was at my own expense. The deliverer was probably too lazy to even look around at the address numbers. This is sick and I feel robbed. read more

US Post Office - Post Offices Near Me - Lodi, California

They steal your packages. Had a collectible item shipped to me. It's done how "got lost" in the lodi warehouse. Definitely stolen. I would be careful read more

December 16 2025, 10:15am.. again 1 clerk trying to help a minimum of 30 customers in line! Never help from management!! The worst possible post office in Central California!! read more

If I could give zero stars I would ... we had an appointment at 2:15 . We walked in through the door at 2:14 , facility at 2:10 and was not able to be accommodated. The man called my name and walked past us as we walked in. The passport office is all the way in the back , locked . His excuse was to be there 15 minutes early - then what is an appointments use ? The confirmation email mentioned no such thing of 15 minutes earlier . Safe to say: We will not be returning , we decided to reconfirm with victor office . There is a parking lot but definitely a busier location which is probably why they are unreasonably strict .. read more

US Post Office - Location - Post Offices Near Me - Lodi, California

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There was a lady was very rude to my daughter cry this was first time her shipping and the lady had a very smart mouth I've work at a post office I feel you have to help be humble respectful you never know what someone going through I'm very shocked I will be coming in and talking to the manager and if they don't listen go above! Just think about how many other people they treat horrible then I call they answer then you can tell they pick up then hang up so I'll come in and chat then over the phone! SHAME ON YOU MAKING A KID MY KID CRY read more

This particular post office has the most amazing customer service I love the employees, they're always so welcoming. I do all my business at this location. So for any of your postal needs, please go on in and tell him Melissa sent you. read more

I had a certified letter which required me to pick up and sign for it. I waited in line at the counter to be told that I had to ring the bell at the door in the lobby which I did and waited and waited and waited in fact IAM still standing here waiting for someone to answer the door..... It's been 10 mins and I've rang the bell several times. All the while the lady that told me to go to the door is standing over behind the counter chatting it up with her co workers..... I have my business po box in Woodbridge and they are wonderful over there. If you need a box I highly recommend you go to Woodbridge and stay away from the Lodi office! read more

Why don't they answer the phone? I have a question. A simple question about my mail and whether or not they have a piece of it. Now I have to waste my time and gasoline driving over there to wait in line to ask my question. Then what? Who knows. read more

I understand the low rating of this location given the visit just now. Was chastised by the counter lady for turning a flat rate box inside out, yet still using priority mail. Ended up cancelling the postage and will send from another location where the employees treat their customers with respect and avoid making claims they cannot back up with written policies (should one be violated). Box states "This packaging is the property of the U.S. Postal Service and is provided solely for use in sending Priority Mail Shipments." It doesn't not state that it cannot be used in a reverse folded manner. Still sending via Priority Mail so explain to me why this is a problem. read more

US Post Office - Reverse folding of box .. Thinking differently while still utilizing official USPS services. - Post Offices Near Me - Lodi, California

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This guy was madera because we had came in and gave him a paper, he was like "huh? What? Whats this" slamming his han on the counter, like use your words, Then this Kind Man came in and helped us, Please do better customer service?! read more

You only deliver our Stockton record about 3 times a week at the most???????? The record said they are delivered to Lodi Post Office. What is happening are they just forgotten??????? It is not easy when I have to call the record about every day or so?????????? There service is about like yours so someone is to blame. If not for this our service is real good PLEASE HELP read more

If I could give ZERO starts I would. I came in for mine and my daughter's passport appointment at 10:00am and the Indian gentleman came out at 10:30. We told him we have been sitting there for 30 minutes. He proceeds to LIE saying he came out at 10:05 and 10:10 and we weren't there. He said we had to be there 15 minutes early but they don't mention anything about that on the Email. He looked like he had just woken up from a nap with red eyes. Came out again to say he could do one passport and I told him to stop lying about coming out at 10:10 his reply was "IM DOING YOU A FAVOR DO YOU WANT IT OR NOT?" I said no. He kicked us out of the room and tells me to speak to the supervisor who is good for nothing too. We waited ONE extra hour for him to do absolutely nothing. He said he wasn't there and didn't see what actually happened. We told him to check the cameras but he said he can't... so what are those things good for? read more

They where very helpful to me advice what will be better to send my tax return on time..thank you

Will call wait was over a 15 min with only a few customers in the building..three people waiting in line for a pick up while employees were all sitting around watching videos on their computer and not moving to assist those waiting..very unfortunate that I had no choice but to wait as my box was broken. read more

I made the 30 minute trip to this post office to complete a passport application. The website notes that walk-ins are available from 2:30-3:30 T-TH. I arrived an hour earlier and waited right outside the door of the passport office. A couple came out . Then about 10 minutes later, an employee asked if we had an appointment. I told him that I was there for the walk in slot. He told me that the walk-in slots were full. Wait, what???? He directed me to the cashier and she said that only 4 slots are available per day for walk-in. She also added that in order to get a slot , you have to sign up in person by 8:30 in the morning!!!! Well, I wished they would include this VITAL information in their website. Waste of time for lots of people! There was no one else waiting there while I was waiting either! read more

Rude and unhelpful, attitudes and could give 0 F..ks !!!! Only come here because my hands were tied also there is not enough help everything is backed up at least 3 weeks is what I was told Young lady in mail pick up window very kind (the only one) read more

Nice people in line. You get to the front quickly and they are quick to help you with what you need. Friendly staff.

Incompetence runs rampant! I have spoken to: Adriana, Clerk Sukhi Sekhou, SCS Sukhi Dhami, U.S. Post Master Glennis Balballesteres, Supervisor Allen Castaneda, U.S. Post Office Owner Karyn Rahming, Consumer Affairs Advocate Not one has addressed my issue in over two months. Government jobs well done! read more

LATE LATE LATE We are a business on East Turner Road that NEVER gets our mail before 5pm. You would think that a business would get there mail daily before 5pm but not us or the there 10+ business. We have called the post office many times but no change. So if you want your Amazon delivered on-time use another carrier. read more

One and a half stars? Ouch! The Post Office is clearly somewhere people only Yelp when they are annoyed :( It's too bad... I grew up using this small post office but over the course of my life, I have visited MANY and I believe this one is good in comparison. I realize postal and DMV employees have a stigma, but no matter how slow (and they can be incredibly slow) I have never found any of the employees to be rude. Aloof, yes. Maliciously rude, no. I brought my son here today to get a new passport. I don't like that I was unable to make an appointment and had to wait in line. Even still, it wasn't that long of a wait and the gentleman who helped us was nice enough. I didn't like the $150 I had to fork over either, but that's not the post office's fault. This is a small building and there is never too much of a wait, even when I am just dropping of packages. They could fix the parking lot and drive up drop off boxes though. This location deserves at least 3 stars if not 3.5 and if you are thinking of driving to Galt or Stockton because of the other reviews, I implore you to rethink that. On a side note, I also happen to like my regular mailman too. He is prompt and always friendly and he even puts up with my yappy little dog with a smile when she is in the yard. read more

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I walked into this post office with my items in hand needing a box that would fit them. Grace quickly helped me but we soon realized that none of the boxes they sold were large enough for my items. She went above and beyond and actually went into her back storage room and found an old box that was sitting back there and let me use it. After packaging my items into the box and doing the label, Gina was also very friendly and prompt in helping me actually ship it out. Grace even stopped by to see how it all ended up!! Great people here, idk what the deal is with all the bad reviews. read more

I don't go in here very often but whether there's long lines or they are short, I have found everybody that works there kind and helpful. This is a hard time where the post office is under funded and any lack of service I do not believe is their fault but I appreciate the hard work they do and I wish they were still open on Saturdays. read more

I would give this zero stars if I could. This post office is all around horrendous. Customer service is terrible, and everyone has an attitude. Also, I never get my mail! I check it all the time, and my box is empty. I had two people tell me something they sent me got mailed back to them. And I never get my packages if they're from an obviously good place like Victoria Secret or something. Yet I always get my packages if UPS, or Amazon delivers them, so I know it's not a coincidence. I wish I could use any other post office, and have another branch deliver my mail. read more

I am certain that the mail carriers for this USPS office are trying their best, while working under the duress of Postmaster DeJoy's cynical measures to slow down deliveries, in the hope of somehow influencing our federal administration's attempt to restrict vote by mail processes. I have learned on the Internet of other local USPS facilities, deprived of overtime, have had to neglect mail that was abandoned on the floors of the post offices, to be included in the next day's deliveries. This deplorable situation is evidently present in Lodi, where,last week, on one day, I received no mail whatsoever and, then, the next day, a ton of envelopes. This is not a carrier problem ; postal patrons are being held hostage for political reasons. read more

By far the WORST customer service I have ever experienced, especially the lady working in Passport services. Had a nasty attitude and was not patient at all. I would rather make the drive to another post office than go here IMO. read more

I am updating my overall review of this Post Office, due to the current enforcement of the parking lot parking. In the past, it was nearly impossible to find parking, as people were using the Parking lot to go shopping or eat lunch at one of the nearby restaurants. It was a very bad situation. The employees now have vehicles towed regularly, as well as; warn people about parking illegally in the parking lot. Good job Lodi Postal Employees & thank you! read more

Horrible customer service, every single time I come into this place I wait well over 30 mins each time. It's ridiculous. The only time I didn't have to wait, the woman who helped me was rude and not at all helpful. I will be going to Woodbridge next time. Come here with no time frame, it's ridiculous read more

I wish I didn't have to give it one star, the people that work at this post office are incompetent , lazy, liars that should not be working there, every single time I deal with this post office, there seams to be some kind of problems, I know a lot of other people are having trouble there as well. Please people put in more complaints read more

My vacation hold mail was supposed to be delivered yesterday, still don't have it. Last time I requested a pickup my postman (and may I add here that he is the most incompetent postman ever and has zero personality) did not pick up my package. I had to put a copy of the pickup request in my mailbox the next day. I hope this dude is retiring soon because the only thing we have to look forward to around here is when he's on vacation and a real person delivers the mail. read more

We where running late for our appointment for our passports since coming from Stockton on 99. I didnt want to intrude by oppening the door and tell them the situation. I waited till someone went out. Jeffrey was nice enough to assist us in processing our passports regardless if we where late. He was nice and answered all our questions. Thank you again for helping us! read more

The man Sidney has the worst attitude and no manners. I accidentally made a shipping label crooked and got told off that now it won't scan even when it did. I apologized and as I walked out I can hear him take my package and slam it down. Rudest employee I have dealt with. read more

Worst employees ever. I guess if Walmart fires you from customer service you go and get a job here. Employees act like you are preventing them from working. Did they forget they get paid to help us first not the heartless mail. Every time I go in I now record the whole experience on my phone and I make sure they know. Still crappy humans don't care they hate themselves. Good luck cause getting in with a smile is impossible. read more

Do not go to this location..I've never said this before being from Lodi but you're better off driving to Stockton post office. The employees here are so entitled..they think they're doing you a favor by taking your mail, not the other way around. Especially Grace, she thinks she's like a CEO of a multi million dollar company or something. She thinks it's a hassle for her to look up different pricing and shipment options. Does she know that this is a business?? Your USPS location still needs customers to profit? They can always go elsewhere. You're selling a service. Just because USPS is government owned, doesn't mean you are the only choice for customers. You're not government processing center where people can only go to you for service. Grace, when you buy something, do you not find out what's the best option and price first? So why you make a fuss about customers asking about pricing for First class, priority, etc. and Don't tell me No you just go into a store and buy something without knowing what you are getting or pricing especially on your salary income, I bet you do ask about different service options and price when you go to other services, so stop acting like you're leaving your job at the end of the day in a Chanel bag with your Lambo waiting for you in the parking lot. If you think you're too good to serve customers of all kinds, then you're working in the wrong field and town. Grace is a disGrace to Lodi small businesses with her self centered attitude! read more

If they had 0 stars, I would have chosen that. A very rude heavy weight Male whom would not give me his name should not be working there. He talks down on people as if he was better than others. I couldn't believe my eyes so I decided to take my business elsewhere. He must hate his job and does not belong in customer service. read more

The most incompetent business in the city. They will make up any excuse not to deliver a package; claim there was a stray dog, that your address doesn't exist, I don't know if it's pure apathy or outright disdain for the customers, but the worst type of morons work here. read more

Customer service was awful, their Was 2 employees that kept giving attitude because I asked questions regarding my p.o box. Their was no one else their and they kept me waiting as well. if I could give this a zero star I would!!!!! read more