021325 I spoke with Michael today about a suspicious USPS Tracking# given to me by an Ebay Seller... PAY ATTENTION TO THIS SCAM: = You buy an item on ebay, the ebay seller posts your item as shipped with a tracking#, you wait for delivery and when it is supposed to be delivered, you check the tracking# and it says it has been delivered but you have nothing; no item, no lock box key to retrieve it, nothing so where is your item? Some ebay sellers re-use old tracking#'s to try to trick you into thinking your item was delivered successfully. Immediately call your local USPS office, give them the tracking# you were told by the ebay seller and USPS can confirm whether or not that tracking# was for you and your address! read more

Amazon shipped a package that was too heavy for me to lift and I had expected it to be delivered to my door. However, this was not possible due to the shipping method they chose. I had no idea how I was going to get it out of the lock-box much less across my complex to the 2nd level. Amazon was of absolutely no use in solving this problem! I called this Post Office and they reached out to my carrier who was under NO obligation to help. HOWEVER, he went above and beyond his responsibilities and actually delivered it to my door!! This is totally "white glove" service and if it were within my power I would give him a raise!! In the best of times, this incredible service has become rare. In the current day and age, it is almost non-existent! Kudos and deep gratitude to this person!! Lynnette read more

Like others have said, this post office is understaffed and incredibly slow. I live in the foothills and my packages often have to be picked up at the post office. I've gone so far now to tell anyone shipping anything to me to use any carrier other than USPS because I don't have the time to wait an hour to pick up a package read more

These people are really nice. Idk what other people are posting about, but I always have pleasant experiences here. I drop off at least one package a month to be shipped at this location, and I've never experienced any issues. read more

I feel so bad for the poor people working here. There is always only one person at the counter and the line usually takes at least a half hour to get to the teller. I wish I never had to deal with this place. UPS is right down the road and never takes this long. read more

Terrible customer service. Line all the way pass the mail box's. 35 people. One person working. During The holidays.

This post office takes an average of 13+ days to get my package from their depot up the street to my mailbox. Had to cancel a home delivery service I was using because they would ship it on the 1st and it would arrive at their depot on time, usually 3-4 days then would take another 13 days to show up in my mailbox. If I could rate it 0 stars I would, and so would everyone else in the neighborhood. read more

Poor customer service. No sense of urgency even when its busy. Employees I've interacted with don't seem to care about the customers at all. Just an easy paycheck. read more

What is going on with post offices anymore? I walked into this one to mail a small package and waited just over 40 min. Two women were all who were working and neither of them ever looked up to see the long line or seemed to be in any hurry. The woman in front of me said she comes to this office twice a week and it's always like this. When it was finally my turn, the one woman left to do "other things." After 8 min. she came back and it took me less than a minute to give her my package and pay. No customer service for this place and I doubt either of these women were happy. No one in that long line was happy for sure. read more

The worse post office ever. I tried mailing my wedding invitations today but instead left in tears. Cynthia one of the clerks was so rude, she refused to let me speak to a supervisor. She tried to charge me a package rate for sending my wedding invitations out which would cost $3.20 per invite. Mind you I have 140 invites. Humiliated me in front of the line of people waiting. Told me I had to open each one of my invites up and take the ribbon off. When I explained I could not do this due to the envelopes being sealed already she made me feel worse. Horrible horrible service. I truthfully will never go back to that post office. read more

If it fits, Still won't ship. Or so I thought. If the package "expands in size" They won't do it. Though they are billions in debt, maybe they should start thinking Why they can Do Things instead why they can't. read more

I was just in a line of 18 people! Only one clerk I guess she's new, by the name of Theresa. She said there's nobody else she could call to help her out. She didn't even try to call anybody else! That is just absolutely ridiculous to have that many people in line and not call for back up. I will make the extra five minute drive to go to the other post office on Iris Street. Lots of staff and very friendly and helpful. read more

This is our favorite post office! Margaret, Debbie and the rest of the staff are always friendly- even in the thick of the holiday rush! They are helpful with our business mail and always willing to go the extra mile! read more

I would give no stars if possible. The employees seem to keep disappearing and not able to help the ever forming line. I'm just getting a letter. It's taking forever. read more

I love my home mail carrier, Sam. He's the greatest!! I, however, own a business and we don't have a regular carrier for that. We are a clothing store and also sell online. Half of our monthly sales are online and shipped and the mail carrier for the store NEVER COMES INTO THE STORE to see if we have outgoing. If we see them, we chase them down and let them know to open our door and check, they always say they will and yet they do not. I was going to use the online scheduling for pick up every day, but another carrier told me that if I then don't have outgoing, I will be blacklisted and mail carriers will go out of their way to make sure they come to my shopping center so early that we won't be open. So, not sure what to do, but drive to post office to drop off packages after work every day. read more

Ken Caryl has a wonderful "postal store" that has a wonderful selection. But when you purchase your products out of your own pocket- they treat you like the military. Very curt and impersonal. Like you are intruding on their break time. They made me feel like I intruded on their personal time. I will drive the extra miles to Downtown Littleton. I was just trying to mail something to my family out of state and the transaction took over 10 minutes:( read more

When oh when will USPS wake up? One person working is totally unacceptable. Budget cuts my booty. Whoever the CEO is MUST be fired. Stop making excuses and get your act together. How has this gone on for so long at every Post Office? Please put your employees to work! I have back many times since this review and it is just as miserable every time. Understaffed constantly. It doesn't matter what time you show up it will be a long wait. read more

I have self isolated during these times of COVID, therefore when I have a package to mail I wait until the PO is closed and use the mail drop. I went into this PO after hours on Saturday and there was a postal worker and a customer literally blocking the inside doors chatting away. The postal worker had a mask on and the customer did not. They were approximately 2' away from each other laughing, talking and having a great time. I walked past them and mailed my packages then stood about 6' away waiting for the man to unblock the exit door. They just looked at me and kept talking. The man kind of backed up as if to let me squeeze past him. I just waited until they were finished and he walked through the door he was blocking. I stay gone to keep myself healthy, I don't want to be exposed to ignorant people that can't follow a state ordered mandate. You are supposed to wear a mask in public. I think the postal worker showed poor judgement in even stopping to have a conversation with someone not wearing a mask. She was protecting him why couldn't he go the same? Don't condone what this obviously ignorant person was doing. read more

I went into your location and had 3 letters mailed for a grand total of $1.50. I proceeded to give the clerk a $20 and she asked if I had any bills smaller, which I didn't. She said she didn't carry a lot of change to give back to me and then asked for me to put it on a credit card. Why in the world would I put $1.50 on a credit card because you don't carry enough change? She then became exasperated that I wouldn't pay with another form of payment. Totally unacceptable. The USPS is a complete joke and this store is a prime example read more

I LOVE this post office. The workers are extremely nice and have great senses of humor! I know people complain because let's face it, trips to the post office are never quick, but I feel like they do a really good job getting through people as fast as they can while still giving the customer good service. This is my favorite post office, and I will drive by other post offices just to go to this one. Also, it's much cleaner than other post offices I've been to. read more

So far, I've just been there once (hence the 4 stars) but the guy who helped me (don't remember his name) was very attentive when I explained about a mix-up I had with our apartment's package delivery policy. Everything turned out ok & I was able to retrieve my package. read more

I feel obligated to write a review after reading all the negative remarks here. I moved here about 2 years ago and was immediately impressed by the post office and staff. I sell on eBay, and use the facility frequently. I have found the staff to be very helpful, and other than lunch time to be fully staffed. I think a lot of people are looking for reasons to be offended. read more

Today the kiosk took my money but never gave me the label I paid for with my credit card. There was no one around to help me. DO NOT USE THE KIOSK!!! read more

Refuse to answer phone, kept offline to be busy. When do answer, immediately put you on hold and never return (waited 30 minutes). Called back and it rang for about 4 minutes before someone answered and hung up. Carrier mis-delivered package to wrong address and still has not delivered it to the correct address as listed on the box. Opened a case with USPS and they resolved it without delivering the package. And now I am out of large amount of money because they couldn't deliver a package to the address on the box. read more

Every time I have been here (only when necessary, I avoid this PO), I have had to deal with an extremely rude staff person. It's the same woman, and she's *always* rude, snide, and disrespectful. I don't know how she stays employed here, probably because she can't be fired from the PO and knows she would be fired in a heartbeat anywhere else. Our carriers are great, so I know that there are some good postal workers, but this nasty woman is Newman personified. If postal management is reading this, she is clerk #8 read more

I enjoy the convenience of this Post Office and appreciate the efficiency of the staff. Like all Post Offices, the line is usually longer than I'd wish, but they move quickly. Delays are almost universally caused by customers not knowing what services they need or insisting on sending that fifth of scotch to Uncle Harry. (What part of "no liquids" is hard to understand?) Hardly the staff's fault. The staff is more straight-faced, all-business types; I would be too if one mistake sent your package to Duluth, not Dulles, Besides, the line of people waiting for service gets hacked off when they take time to talk or joke with the customers. I think they do a great job under the circumstances. read more

Went to the Ken Caryl post office and waited my usual half an hour in line to get a letter from the government. There was $0.53 due because the government did not put enough postage on the letter the dark-haired short lady refused to allow me to see the envelope I asked her repeatedly when did the letter arrive at this office? twice she answered October 3rd I paid the $0.53 I go out to my car I look at the letter it was postmarked August 3rd and I'm quite certain it didn't take two months to arrive at the post office.I went back inside and spoke with the manager who refused to return my money for old mail when I got the notice for this mail it said will be returned to Sender so I assumed that the Postal Service kept their word and returned it to sender. instead they hid the information from me so I'll pay them some money. they refuse to refund me it's a scam it's a cheat they're stealing.I filed a complaint with the Inspector General and I think it's a good idea to go this route because if you call United States Postal Service complaints you have to wait an hour to speak to somebody that can't make a decision and doesn't know anything. read more