I paid $80 to have FOOD shipped to me in Denver overnight from a bakery in NOLA. It was to arrive…read moreon a Friday and after not seeing it or any notice from FedEx, I waited until Saturday per the tracking information online. I later find out that they close at 2 so I won't get my PERISHABLE FOOD that I need for a gathering TONIGHT until MONDAY. After calling customer service, one person said the reason is because "the address was wrong" and another person said they couldn't access the building. Regardless, I got no notification and the office is not closed for me to pick it up. This is a very pitiful attempt at delivering packages.

2 out of 8 packages delivered to my house in Littleton CO without issue. Have 3 open case issues…read moreafter a dozen phone calls. I spent 40 years with the Department of Defense and have lived in several states. Sanford Fl is the best FEDEX location I have experience. Littleton CO is by far the worst. My CP is 703-851-4629 in case someone from this company would like more details.

Best customer service around. I've been coming here for years and it's been a breeze everytimeread more

My social media profile was linked to my personal identity, so I was "outed." When I entered the…read morelocation to do an Amazon return I was called sexually explicit terms with personal family issues twisted in to be as cutting as possible. I'm not fully sure why. The owner sent weird texts implying things and I wish I kept them but I blocked him during a panic attack.

Dropped off a Backcountry return today at this FedEx location and found the staff very friendly and…read morethe store was easy to navigate. Not much else to say other than I prefer this company vs UPS or the USPS.

I just went into this office to print a 36x48 poster and they were super helpful and got it done…read moreright away for me! My poster turned out awesome and was quick and if you need bigger posters printed go here!

Went to this store multiple times, the staffs are great! I try to scan return code myself and it…read morewas not working, a young staff came to us to take the big package to the kiosk machine and did it at their end and then we are all set. I saw you can also drop off your usps mails at their stores too, which is very convenient!

Love this location and the staff is friendly, but find it hard to stay in the store longer than a…read morecouple minutes as it frequently smells like the employees are smoking inside. Very off putting!

This is absolutely the worst UPS store. I live a block away. The people that run this place are the…read morerudest most unkind unhelpful raisin employees I've ever met. I've never had one experience in here too, which I wasn't talked to in belittle to the point where I'm furious. I've been in the store no less than 100 times and I've never had a good experience. I am definitely going to move over to another UPS store do not give your business to these people

I always have awesome drop off experience at this location. I have mailbox at this store; they have…read morebeen providing perfect service .

Thank you, Heidi and Owen, for the excellent customer service. I appreciate your kind and patient…read moreassistance.

I just received a shipment of china serving pieces shipped from Denver to Hamilton, Ontario,…read moreCanada. Every piece arrived safe and sound. Margo did an excellent job in packing each individual piece. In the process of arranging shipping, I had to speak with Margo a number of times. She was always patient and pleasant. As a senior, I really appreciated it. Thank you Margo for a job well done. Chris Osborne

Fedex drop off was super fast. No lines. Could not be better. Highly advised for the future.read more

They pretty much do whatever you may need for your mailing, packing and even passport photos…read more Conveniently and quick!

Granted I have only dropped off prepaid returns here but the staff members have been very friendly…read moreand accommodating. I cannot speak for their other services, however, they're the only location I'll use for prepaid returns. Blake handled my Nespresso returns with a big smile. My last visit was equally as pleasant as this one. Fortunately, they are located near my home.

I called two days ago to ask about notary services. I specifically asked if somebody would be there…read moreand if a second witness could be provided. They said yes. I called early today and asked the same question so as not to lose a trip. When I got there, suddenly we were given some lame made up excuse about the first sentence of the document needed to be "reworded"? And no, they could not provide another witness. So we had to leave. The guy didn't seem legit with his answers, maybe he didn't like latin people. We went to Wells Fargo instead and they did it in a few minutes, no charge.

I have used this UPS location a ton of times, mainly for Amazon returns, but for shipping other…read moreitems as well. I have never had any issues with any items shipped from this location, and all of my interactions with the staff have been pleasant. I just dropped off a package (a week before Christmas) and was able to walk right in, 30 minutes before they closed, be assisted right away and get my package shipped off! And a plus... They actually assist you by giving box filler paper and taping up your packages rather than making you purchase a roll of tape lol (I'm looking at you USPS..).

On May 30, 2025, I received multiple electronic confirmations that USAA's $14,000 fully endorsed…read moreroof check - by both me & my mortgage company, per my homeowners' insurance policy, for hail damage - was at this UPS store, for pick-up. However, when I arrived here, including with - while I violate my own HIPAA - a broken baby toe, wearing a surgical shoe, per my podiatrist and Urgent Care/ER doctors - the entire staff could not, and would not, find the missing - essentially *CASH* - $14,000 USAA roof check. Not only do I have a fiduciary responsibility to not lose USAA's funds, I also have a fiduciary responsibility to pay my roofer, Jon Feltwell, of Company Roofing, who has a fiduciary responsibility to pay his roofers/staff. I could not let my team down. However, shockingly, when this guy in this video walked in, yelling & cussing loudly on his phone, interrupting my conversation with Owner Pam's staff, trying to understand where the missing/cash fully endorsed $14K USAA roof check was - while being told it was at a "UPS Store Access Point," while inquiring what an Access Point even is, when I was told it was being delivered to a UPS Store, then I was requesting a list of "UPS Store Access Points," to begin a Wild Goose Chase, this guy rudely interrupted. When I used my therapy skills and my NYC/CO FBI Agent dead dad's Vietnam Veteran Pilot tactics of being "cool, calm, and collected," instead of being trusted, believed, and respected - by Owner Pam's staff, the white male customer in this store (who was also sexist/misogynistic), and by this guy, instead I was victim-blamed and attacked, as per this video. This led to my suffering a mental, structural, brain-health condition, a totally preventable stress-induced migraine, and my having to take my migraine medicine. I left the store, and immediately called 911. Shockingly, Denver Police sided with this sexist/misogynist guy. Feel free to read all the other reviews about how rude Owner Pam is. Feel free to follow my lead, and take your business elsewhere! Vote with your feet & wallet, and - per capitalism - give your money to business owners who respect customers! FYI, I also called the Federal Bureau of Investigations (FBI) about this UPS Store & Owner Pam. The FBI told me to report Pam/this UPS Store to: 1. Federal Trade Commission (FTC) for: A) Unfair or Fraudulent Business Practices B) Discrimination in a Public Place, per the: i) Americans with Disabilities Act (ADA) - my broken baby toe/surgical boot, per my multiple doctors ii) 1964 Civil Rights Act - my sex/gender, as a woman/female, when he called me both a "bitch" and a "Karen," for doing the right thing for USAA, my mortgage company, my roofer, and for my roofer's staff The fact that Denver Police protected this business - who abused their "power" - per the FBI? Shop here at your own risk!