Another great experience at this store...yes this is my third 5 star review in three years but…read morethese folks are amazingly helpful. This time Matt helped me big time. He was kind, professional and efficient. Let me wait outside due to health issues while he processed everything... coming outside several times to ask questions about my shipping preferences. It's been warming to see stores I've frequented for years really step up to be even more focused on the customer experience during these trying times.

I'm in there about once a week for the last two years, as we use it for our business's PO Box and…read morepackage deliveries. They have always been helpful, and work with me when I have annoying little requests. They always let me use their dolly and don't complain about the hundreds of pounds of shredding I bring in. Lalitha is my favorite, always saying hello with a smile. I think it's a great location with friendly service.

The people here go above and beyond! Years ago, we would spend 5-6 weeks in the summer at my…read morefamily's beach house. I would ship boxes of clothing from this location, usually about five boxes. Then we could travel with small suitcases. Every box arrived safely, on time, and undamaged. A few months ago, I had to ship a purse to Louis Vuitton for repair. They sent me mailing labels, and a form for UPS to sign stating that it was a high-value item. The owner called me to tell me that a driver refused to sign it, but he would ask another driver. It took two tries, but he finally called me and said my purse was on its way! They're really nice, helpful people here. I stopped in today to drop off a giant lithium battery for a snowblower that only worked once. Apparently, it couldn't be dropped off at Whole Foods or Kohl's because I had to package it. So the UPS Store was my only choice for this particular Amazon return.

I had two urgent packages requiring overnight delivery to the West Coast, and paid through the nose…read morefor next day Air. I tracked the packages as they went the opposite direction to the East Coast, then back over to the West Coast, but 800 miles from their destination. From there, they were DRIVEN ground 800 miles North to about 20 miles from their destination, where they then just sat overnight. One of the packages was then delivered the next day (2 days late). The other package was then put on a truck and driven 800 miles South again (?!?!), again sat overnight, then was driven back North the next day, where it arrived 3 days late. Whoever is in charge of UPS shipping/routing logistics is MENTALLY RET@RDED. The amount of wasted fuel and manpower is truly staggering!!! The UPS Store promised for weeks that I would get a refund, but the money never came. (FedEx is sadly no better, having experienced the same thing last year.) So be warned... if you have a critical package requiring overnight service: take it to USPS, as miserably bad as they too can be. UPS will promise you overnight service, then take your money knowing full well that your package cannot possibly arrive on time with the routing logistics they have in place. UPS routing logistics are a known quantity within the company, and I refuse to believe their stores are clueless as to when packages will arrive. In response to UPS Store reply: I understand you don't control UPS routes or execution, but I was told by your clerk that it would arrive the next day, so your employees should not be making such suggestions. UPS' main office was pretty much impossible to get ahold of anyone to file a claim as well. Typical of today's business... zero accountability, just pass the buck! I find it impossible to believe the UPS Store isn't aware or familiar with UPS shipping routes and transit times, so the unrealistic expectation of overnight delivery to the West Coast by first shipping it to an East Coast hub should have been a red flag and conveyed before accepting my money. There was no way those packages were ever going to arrive overnight and UPS was happy to let me think otherwise.

Had to get fingerprinted and have my photo taken for a work background check. The whole process was…read morefast and easy. Everything is electronic now...no ink, no mess.

I always use PostNet for our office shipping and they do a great job. Today, my printer broke and…read morethey kindly printed my shipping label for free. So nice!

I went looking for this place today and was saddened it was cleared out and empty. Just by luck, as…read moreI was traveling North on Wadsworth from its previous location, I spotted it. They simply moved to a location with much better parking and a considerably more spacious building. It's right next to the Garlic Knot and just north of Red Robin in the same parking lot. As always, Ashley handled my shipping needs in her easy going and fun approach. I even bought an owl Xmas tree there that is adorable. The price was reasonable and my stuff was expertly packed. This has been my go to shipping spot for years.

I truly enjoy The Shipping Depot. The staff is friendly coupled with efficient!…read moreNever too long of a wait and fast service. I'd like to point out a special employee, Joy! Very friendly, and willing to get my packages sent out with everything needed to ship safely. GREAT customer service. Patricia C

Seem fine to me for returns in Amazon and other companies returns but always have a label and just…read moreget a scan and reciept

Two days ago I went to this store to ship a rectangular box (approx 22x16x4) to Cortez, CO. The box…read morecontained a large empty backpack so perhaps 4 lbs at most, including the box. I had shipped a box about 2/3 this size in July for around $16 so had a point of reference. I was quoted $60+ w/cheapest rate being $57. Shell shocked, I decided to take the pkg to the local post office. Cost was just over $19. Not sure if UPS made a mistake w/their calculation, but a nearly $40 difference. Even the UPS guy who helped me said "that's (the $57) a lot" (not sure why he didn't double check the cost?). Needless to say, I shipped w/the USPS and won't be returning to UPS anytime soon. Buyer beware!

My go to location for any shipping needs. Shipping can be a hassle nowadays, but this place gets…read morethe job done in a timely manner. They were even able to notarize something for me when I was in a pinch. Can't imagine all the Amazon returns they handle so they deserve praise for that alone.

Great service. We have been printing school, science fair, history day and other educational…read moreposters in this store for the last 2 years. The quality is great and gives a professional finish with their prints. This morning, we requested three posters to be printed the same day. Although the team encountered printer issues and a possible file-rendering problem with one image, Michael from the store kept me updated throughout the day and still completed the job on time before closing. In contrast, at another location, 7011-lincoln-ave UPS Store 2000, the staff member could not determine the correct price, was unprepared to assist, and quoted an arbitrary amount close to $400, seemingly because she either did not know how to handle the request or did not want to proceed with the job. If you ever need printing services, I highly recommend visiting this store, no matter where you live. After trying several locations, this has consistently been the best experience I've had with The UPS Store No.1186 at 7931 S Broadway Littleton.

If you're looking for a storage unit, I promise this is your place and here's why:…read more 1. They pay for you to get your stuff there.. that saves you hundreds right there 2. Dan is awesome. Super helpful. 3. That's all you need.

At the end of the day this place gets the job done. I mean.. it stores stuff and it's temperature…read morecontrolled so nothing melts or warps or gets wet! And I've never had an issue getting in or out. The dude downstairs is always helpful when I forget the number of my unit (I know, sorry). But he's really cool and willing to assist and overall I feel safe here, which is nice, because visiting a storage unit alone almost always feels akin to a scene from a horror movie. "Why are you going in there alone?" "Why are you turning down that dark scary hallway?" The elevator is kind of scary and old and the flickering fluorescent lights are a bit unnerving, but all seems relatively well and safe here. Sure, I'm used to living in the suburbs. But I still feel like it's not terribly convenient to have a storage unit off a big busy street with meter parking (maybe you get a spot right out front, maybe not) when you're trying to pick up heavy boxes of stuff and get them to your car. They have dollys and all, but it's still odd to me to be wheeling personal items down Broadway to your car. Keep in mind they have standard biz hours so you can't make any late night stops!

Great customer service! DEEPAK is awesome! Every time I come in to the store, I'm treated like…read morefamily. I won't go anywhere else for my mailing needs. This place is a little further from my home than other stores, but I don't mind going a little out of my way, it's definitely worth it!

This is absolutely the worst UPS store. I live a block away. The people that run this place are the…read morerudest most unkind unhelpful raisin employees I've ever met. I've never had one experience in here too, which I wasn't talked to in belittle to the point where I'm furious. I've been in the store no less than 100 times and I've never had a good experience. I am definitely going to move over to another UPS store do not give your business to these people

We needed to copy a binder of legal documents. We had problems with the self serve copier. The…read moreassistant manager came to the counter and offered to help us. She scanned the documents for us and verified that they copied on to our drives. She was kind and patient.

Fedex drop off was super fast. No lines. Could not be better. Highly advised for the future.read more