Joseph and Vincent at the UPS Store were fantastic! I went in needing to ship some fragile items to…read moremy daughter at college in Florida, and they made the entire process so easy. They carefully packed everything, gave me great suggestions, and took the time to make sure everything was packed securely to avoid any breakage. I've written many reviews for this store over the years, but it never ceases to impress me and it never disappoints! The customer service is consistently wonderful, and Joseph and Vincent were another great example of that. Thank you both for making what could have been a stressful shipment so easy and reassuring. You're both fantastic!

This is criminal operation. First of all, they refused to take a UPS package to return to the…read moresender, that was mistakenly left on my porch. Frustrated, I left the package at this Red Bank UPS store only to find out that when the rightful owner went to the store to ask if her package was returned they said NO, several times! Her husband returned to ask again if the package was returned and the manager again said NO! it was only after a police report was filed by the rightful owner that the package was handed over to a policeman who delivered it himself. Mysteriously, the package had been opened and re-taped. It makes me wonder what else is behind the counter at the Red Bank UPS store. Buyer BEWARE.

This is the closest UPS store to my home, and boy do I wish it wasn't. The staff is always…read moremiserable and seems bothered by any customer interaction. Purchasing a service? Miserable. Dropping off a pre-paid package? Complete bother. Picking up a delivery? End of the world hardship. If I could avoid this storefront in the future, I would, and I recommend that you do as well.

Perfect efficient quick helpful Easy access…read moreFriendly $$$ I thought a bit high but convenient Reliable so worth it

I just want to say that I have been a customer with the Shrewsbury UPS Store for many years and…read morerent 2 PO Boxes as well as return packages quite often. There are 3 employees that do an amazing job...Emily, EJ and Dominick. They go above and beyond to be helpful, polite, friendly and respectful! EJ is always so sweet and greets everyone that walks into the Store with a big hello, how can I help you and have a great day when you leave. Emily is a sweetheart and has such a calm personality and has great customer service skills, a true leader. Dominick has such a nice easygoing personality and is extremely helpful, they all work really well together and keep the store running smooth, they are a great Team!!

The worst help, instead of doing their job they're on their cell phones, not paying attention…read more Don't know how to work a computer. Don't know how to look up stuff. It's insane. The one in West Long branch was the best they have new owners. I'm gonna try and give them another shot. Forget Shrewsbury the worst and they overcharged for printing the other Place charges a buck they charge two dollars

USPS is a total mess Red Bank office is a joke…read more Asked person behind counter how much is a first-class stamp. She did not know ? She had to look it up. Just for fun, asked the same question to a different sales person behind the counter a week later same result. And this makes no sense ... drop off a letter at the RB Post Office with a delivery address in Red Bank~it has to go up to Trenton and then back the next day to Red bank ??

Does anyone answer the phone? I called and callled and called regadiing a package that I wanted to…read moreverify was there - NO ONE and I mean NO ONE answered the phone - the direct line after multiple tries. Absolutely ridiculous. My package should have been deliveried and not held for me to pick up. I see this is an issue listed from other people. Maybe I should get a job there - looks like the bare minimum is required

Affordable shipping best secret in town they provided all the help I need for my personal and…read morebusiness needs my return packages are handled with care for all my online purchases. My daughter who is a artist her paintings are priceless she found this affordable shipping place years ago she needed items shipped over seas and within the USA that's when I met first met Erin and Wendy both are always with a smile very professional and offer all the help, especially they have packed many personal items during my daughters move to another state. Our items are always handle with care and respect. Affordable shipping is the best! Affordable shipping is the best!

This store (specifically Dean) went over and above to help me ship my son's bike to him across the…read morecountry. They found the most affordable shipping method and did an amazing amount of extra work to disassemble. My son was so happy to get his bike!! I didn't meet his manager but behind the scenes he was helpful as well and if he hired Dean he's got good judgement. I highly recommend them They are extremely CoVid secure as well. Thank you so much for all your perseverance and help. I'll be back!

Wow! I just went to Staples for my printing needs and received great service from Nick! I had…read moredone a similar job at a Staples near me and the service was not good. Nick offered a completely different experience! Excellent service on every level! Nick went above and beyond and my project turned out fabulous! Thank you Nick! I highly recommend this store & Nick!

This review is ONLY for their "Amazon Return" station. It's…read moreworse than the NJDMV. The single staff member behind the counter is always an elderly retired person, who is slow and easily confused. And when I see another staff member just floating around with nothing to do, it can be infuriating if there are 5 people online waiting. They need 1 additional equipped station and Staff members need to be cross trained to know how to assist with returns when/if needed. And the "manager", who stands in the doorway just watching, needs to jump in when needed, as well.

Postmark Plus is an outstanding store with an amazing team. They truly go above and beyond for…read moretheir customers and take the time to explain all of your shipping options so you can make the best choice. They always work to find the best value and most cost-effective shipping solution for your needs. They offer a full range of shipping services, including DHL, UPS, FedEx, and USPS Ground, which makes everything convenient and easy. The staff is knowledgeable, patient, friendly, and genuinely cares about providing excellent service. Great store, great people, and excellent customer service. I highly recommend Postmark Plus to anyone looking for reliable shipping services!

The new owners of POSTMARK Plus on Hwy 34 in Matawan NJ are the most dedicated & welcoming to the…read moreMatawan NJ and surrounding area. They are very knowledgeable and will go that extra mile to make sure your package gets to its destination at the speed of light!. The truly value great customer service! Thank you to Sam for making sure my packages were shipped out and arrived with care. Their prices are very reasonable also!

My wife had the "Dell from Hell" with an intermittent charging issue. A BIOS update was in progress…read moreover the internet, when the battery failed and the BIOS was corrupted, turning the laptop into a Dead Doorknob. MDRepairs flashed the BIOS to recover the system for a reasonable charge. After a week we discovered the root cause: the power connection was flaky due to an internal mechanical connector issue within the laptop body. They figured out a workaround to avoid an expensive repair. They would not charge anything for the extra time spent in hunting this maddening power issue down. The shop is well equipped, staffed with very competent techs, and gives great service! Hi Quality Service.

Needed data transferred from old laptop to new one. Neither myself or my husband are tech savvy so…read morewe were nervous to try it ourselves. The staff at MDRepairs were professional, personable and competent. The work was explained beforehand, and it took a little over a day for it to be accomplished. We were so pleased with the service. Would recommend this business to anyone who needs tech services.

If I could give 0 stars I would. My pkg arrived at the…read moreprocessing facility at 9:50am & at 10 am it states due to emergency situation or severe weather (it is only raining) your pkg will be reschedule. 11 hours later no rescheduled date or time. Do not take the option for a callback as it stated 25 minutes to callback. Over a hour later I had to call and wait almost half an hour for an agent to say There is no reason eht it was delayed and give it till 20 am tomorrow for an update. I am sure Zi will have to call again and get the run around

Delivery of my package (needed for my BUSINESS) was attempted Friday 4/17/26. I pulled into my…read moredriveway, saw the tag on my door, AND saw the UPS trump 2 houses down. I frantically waved, but driver wouldn't come back. I called UPS and somehow got the delivery rescheduled for later that day, but requested after I got back from a medical appointment. Driver came back earlier than requested (before I got back), and left an "annoyed" note ... UPS online updated the next attempt for Saturday. Never showed up. Then for Monday. Never showed up ... by Monday night, there was NO STATUS, and despite over a dozen calls including to supervisors, my package still can't be located ... are they kidding? ... Now it's Wednesday 7pm ... If that wasn't enough, ANOTHER package (for my business) was scheduled for 3:15-5:15 TODAY ... AGAIN, it was a no-show ... Actually, I don't blame the drivers, nor phone staff ... I blame CAROL TOME, the CEO of UPS for massively cutting staff, and negatively affecting customers ... Why should someone being paid $24.1M a year, with a 2023 CEO-to-median worker pay ratio of 436-to-1 care about her customers? ... She's only interested in profits and the opinions of investors ...

I have now sent 3 very fragile and expensive packages through this store. All 3 arrived on time…read moreand in perfect condition. Two were artwork and 1 was filled w crystal pieces. The staff is amazing! Highly recommend!

Employee 181311 argued with me about how to package. I had shipped an antique radio transceiver,…read morebut did not stay to observe how they packaged it, supposing they knew what they were doing. They did not. My package arrived severely damaged. Now I owe the buyer a $475 refund.