I went to the UPS store today to send some documents that had to be sent in an expedited manner…read more The service was quick and excellent. I rarely mail packages, and the young man behind the counter there was polite, professional and very patient with me. When we were done, I asked him if I could wait in the store until my Lyft ride arrived (it was hot and they had a/c). He said "of course" and motioned me to a swivel chair in front of a computer. I'm never going to use any other store again. The staff at this store are first-rate. It's at 57 South Main Street, Neptune (I think it's Neptune) NJ. I'm impressed! It wasn't really expensive, either.

One word.... GUCCI. Every business needs a guy like this. Professional, expedient, kind, and hard…read moreworking. I can't tell you how impressed I was with shipping off my packages in a very busy setting. I was completely impressed!!! This guy did everything with a smile and multi tasked like it was no bodies business.

Back again for printer cartridges…read more In stock HP 60 No lines Friendly service at counter Highly recommend !

I've never been to this location before. I had the easiest Amazon return. Two QR codes for four…read moreitems couldn't be more simple. Bob, who was working the register, made some kind of snarky comment to me along the lines that I had too much time on my hands.. excuse me sir you don't know anything about me. It was a very uncomfortable interaction and honestly I just didn't really appreciate that kind of comment as the first thing being said to me. Really rubbed me the wrong way. I did a lap around the store to look for a manager, none in sight. Please have your employees brush up on their customer service skills because that is not an appropriate comment.

Fast, friendly & easy service + plenty of space to park and unload. For Fed-ex shipping please note…read morethey will provide boxes and clear envelopes for shipping labels with our extra charge.

The only reason we continue to use the FedEx Ship Center in Eatontown is because, quite frankly,…read moreit's the closest one to us. That's where the convenience ends, though. As an Elite Yelper, I try to give grace when it's warranted -- but this place has tested my patience more times than I can count. If you're looking for consistency, professionalism, or even a basic sense of urgency, you may want to brace yourself. The staff here are a rotating cast of personalities and procedures. One day, I'm greeted by a helpful woman who gets my package processed in five minutes flat -- friendly, efficient, and exactly what you'd expect from a major shipping company. Then the next day, I'll run into someone else who suddenly needs to weigh, measure, remeasure, question every label, and type at a glacial pace, all while barely acknowledging my presence. It's not that they're rude -- it's more that they seem either overwhelmed or uninterested. And that inconsistency is maddening. I shouldn't have to guess what kind of experience I'm going to get based on who's working that day. A shipping center should have systems and procedures that don't change based on who's behind the counter. The parking lot is small and chaotic, especially during busy hours. There's little to no signage to guide customers, and if you're unfamiliar with the layout, it's easy to walk into the wrong entrance or get in the way of the loading zone. On the upside, they usually have shipping supplies in stock, and they haven't lost a package yet (knock on wood). But that's the bare minimum of what I expect from a place like this. If you're in a pinch and don't have another option nearby, this place will do. But don't come here expecting a seamless experience. Bring your patience -- and maybe some snacks -- just in case. Pro tip: If you find an employee who's actually helpful, try to remember their name and time shift. It might be your only hope for a quick visit.

These folks have always been incredibly efficient. Lines have always moved faster here than at…read moreFedEx or the post office. With USPS, packages have been lost or untracked. FedEx takes forever. Not a single issue dropping off at this location after several years. A+++, 5 stars, thanks for being a solid local partner.

The young Asian man (possibly related to the owners) is a jerk. He seems to really enjoy being…read moreunhelpful and rude. Just go to the Neptune UPS Store. This location has the nicest/most helpful employees. Literally, they bend over backwards to help their customers. Almost every customer leaves telling how kind and caring the employees are at the counter.

Thank you so much for expediently replacing my keys after losing ALL my keys this past weekend…read more Both the postmaster & gentleman who re-keyed my box & delivered me my new keys (including extras) were friendly & helpful. 5 stars!

I had a box sent PriorityMail to Montana- " returned with the address label i taped on and the…read morelabel the post office placed on the package ripped off Both the clerk and postmaster told me in essence it was my fault and there was nothing they could do. i mislabeled it ""(label was ripped off) according to the female clerk on duty I opened it -the welcome to college cake by then was spoiled so I should not have disposed of it according to the postmaster Someone in the Postal Service is I strongly suspect is tampering with the US mail which used to be illegal The two people in Neptune do not care.

Dave is super helpful and takes good care of the place. I…read morehave two outside units, no flooding, or mice. I was able to view and pick the units I wanted from what was available

I change my storage place and found this place public storage the prices are great and Dave…read moreanswered all my questions and is very nice thank you I'm so thrilled and so is my wallet 1515 Washington Ave thinking of getting another one for my husband

They tend to be very slow and unorganized. I've dropped packages directly at the post office and…read morehaven't seen scans/tracking for 48hrs. This week I dropped three packages into a local USPS mailbox. Two of them showed tracking 24hrs later but one didn't for two days. How is it that packages in the same mailbox, picked up at the same time weren't scanned together?

Delivery the Mail never on time always late. Postal person…read moreI don't seen at all for weeks.

What a wonderful staff!!!! When I called to say I failed to put the apartment number on a letter,…read morethe gentleman who answered recognized the name and the apartment number and assured me that the letter would be delivered. Very appreciative, Patricia