Rented here for 4 years and this is a warning for those who looking to rent from a storage…read morefacility. A. The place is NEVER cleaned. . I've never seen anyone push a broom or any kind of cleaning here here... ever. As a matter of fact I've seen the same piece of broken glass inside the building for 7 months. Nobody in the office seems to care about the facility at all. B. It takes a miracle for anything to get fixed. The door to building E has been broken for three years and the staff just ignores it, even when it was brought to their attention. It's a problem when you have to chase wildlife out of the building. C. They allow homeless people to rent there. I've been asked for money and rides more than once. In November of 2018 I was assaulted by a homeless man when he tried to rob me. I didn't bother telling the staff because they simply don't care. D. The staff take no responsibility for when they make mistakes. Due to a payment screw-up (that was my fault) they placed an exterior lock on my unity. However when the payment issue was resolved they neglected to remove the lock. So the following day when I went to open the unit to get the necessary equipment for work I couldn't in. As a result I ended up losing over $1500 in business. When I approached the manager about the issue he basically told me that it "was not his problem". E. The manager is openly hostile. He has threatened me on at least three occasions and his attitude toward tenants is a combination of apathy and hostility. Do yourself a favor and don't rent from American Self Storage.

Please do not use them. Management awful. The storage facility is terrible for the price …read more. Changed their name to Super Self Storage Management not courteous and will threaten you verbally.. please do not use them,,,,I will never use them again .... Terrible terrrible

I just used them today to move my daughter into her Manhattan apartment. The movers were extremely…read moreprofessional, showed up exactly on time and worked very efficiently. There was a minor discrepancy on my final billing which I truly believe was an honest mistake. It was reconciled quickly and professionally. They way it was handled really impressed me.

Couldn't have been better! Fabio & his team moved quickly, handled everything with care and were…read moreperfect gentlemen. Highly recommend.

Ben is undoubtedly one of Safeguard's managerial superstars and deserves praise for his exceptional…read morecustomer service skills. He exemplifies Safeguard's core values; he "cares about the customer." He goes above and beyond what the customer expects, which contributes to Safeguard's outstanding corporate reputation. Ben ought to advance to the next management level within Safeguard. Fantastic work, Ben! Don't ever change who you are! First and foremost, Ben is a beloved and well-respected member of the community of Holmdel and its surrounding areas. Particularly for his commitment, volunteerism and dedication to make our neighborhoods a better place to live for our kids and future generations. We also have one thing in common, I have known Ben since the day he was hired and when I opened my account/lease nearly 20-years ago. I vividly recall when I first visited your Holmdel facility and met him. He was very professional, courteous, personable, extremely knowledgeable, friendly and fully committed to providing exceptional customer service. Over the years whenever I have queries about my storage unit or how to store or protect specific belongings, he always goes above and beyond answering all of my questions. Ben is an amazing person to talk to, positive, kind, and will help you get the correct storage needs. Additionally, Ben maintains this facility immaculately and is always available and eager to help customers - always professional and friendly. Safeguard, Holmdel NJ, has my business, and Ben has my exceptional employee of the year vote. Thank you, Ben, for always helping me with your positive and loving attitude, along with your big smile and joyful disposition. Ben is a remarkable manager and deserves to be recognized for his nearly 20 years of service with Safeguard. Warmest regards, Caroline Oliveira

The managers at this facility have been great - helpful, fast, and friendly. The locations is also…read moreclean and it's easy to access the units.

had an outstanding experience with this team - moving from Southern CA to NYC included a bunch of…read morelogistics and timing - and Ken and Jon and their teams on both ends (and the road between) did a terrific job! The cost was reasonable and fairly negotiated and not nickel and dimed. The communication was great! Highly recommend.

This year has been a lot of moving for me, and moving is so stressful. I've heard great reviews…read morefrom my nyc friends about roadway moving, so I decided to get a quote from them. After talking to them, I knew I wanted to go with them. Their customer service, attention to details, and organization are 5-star levels. One thing that really stood out to me was that instead of asking me how many boxes I need, they asked me to send them pics of my place and stuff, and they calculated the number of small, medium and large boxes I need. It's so easy to underestimate and get a different price at the end. Also, I know I wanted packers because its speeds up the entire process of moving and settling in. I'm so glad I did with Roadway. It usually takes me over half a week to pack and be stressed for over a week, but Diego and his 3 teammates packed up our studio in 2-3 hours. They're so professional. They moved so quickly with care and accuracy. Most importantly, all my kitchen appliances were wrapped with care and delivered and arrived to my new apartment in the same condition. It took us about 2 hrs to settle in, and they once again unpacked most of the furnitures and reassembled them, making me feel settled in and relaxed. I cannot thank their team enough. They're all so polite, friendly and efficient. Within 1 day, I already feel 95% settled in. It's the easiest, stress-free moving experience I had in a while!

Sergey and his guys were on time, professional, courteous and we will definitely be using their…read moreservices again. In fact, this was a move inside an old 2 family house for renovation, so after the renovation, we will be calling Nice Move again. I highly recommend. They arranged my move promptly and prices are reasonable. Talked to real people and didn't get directed by machines and filling out forms online.

Great movers! Called their business, phone was answered immediately, date was set within a minute,…read moreand they included the quote accurately and precisely. Received a confirmation phone call later in the day. Movers phoned early on day of the move to inform us when the truck would arrive. They were on site within five minutes of the agreed upon time. Project proceeded immediately and were finished within the estimated time. No hidden fees. Workers were cordial and dedicated. Couldn't ask for a better experience. Will absolutely hire them for the next moving project. Thank you, Nice Move! Terrific!

DO NOT USE THESE MOVERS UNDER ANY CIRCUMSTANCES!!!…read more We used this company a little over 2 years ago to move from New Jersey to South Florida and we were NOT happy. Not only because right AFTER we signed the contract, our contact person and the owner of the company, ALEX, became very rude and aggressive, but also because although we had a deadline by which we needed our furniture and boxes to be delivered, he was a week late. No sorry, no explanation, no trying to work things out and maybe refunding some of the money for not complying with his own contract. NOTHING. Just "do you want your stuff or NOT?" Well, that was our experience. Fast forward to this year when our elderly parents decided to move to South Florida from New Jersey as well. Against our advice NOT to use this guy, they decided to go with him anyway. Well, they are sorry now. Oh, and by the way, these people are an elderly in their 70s. Well, they were completely ripped off and this is putting it nicely. Alex was the only person that they dealt with the entire time. They needed to pack their house first (due to the fact that they sold it very quickly) and then move to South Florida a couple of months later. Alex and his guys detached and pulled the furniture apart. And the family helped packed the boxes and some of the valuables. One of those valuables was a large antique Italian mirror valued at over $2,000, a prized possession of this family. They pleaded with Alex to pack it adequately to make sure that it does not get damaged during the move. The family members packed it as much as they could themselves, wrapping it in plastic and blankets, and then asked Alex to put it in the box to which he replied: "don't tell me how to pack and move stuff. I do this for a living." Well, that mirror arrived completely broken. Alex would not return calls or address this situation in any way. Why would he, right? He made sure he got paid before the furniture was even taken off the truck and unpacked. And then, he disappeared and would not answer calls. AT ALL! During the packing of the furniture, Alex told the couple that they needed to give him a deposit of $400.00 for the "old and dirty" large blankets that were used to wrap some of the big pieces. However, upon delivery of the furniture, he was supposed to take the blankets back and return the $400.00 deposit. He failed to do that, claiming that the deposit was only refundable during 30 days. That was a lie. He never told the couple that there was a 30 day limit and he knew very well that the couple had to pack up their house and put everything in storage in New Jersey and then move to Florida a couple of months later. Again, the ripped them off an extra $400.00 for the ugly and disgusting blankets that he uses during his moves when it is his job to use these things to pack people's valuables in the first place. Also, upon arrival of the furniture at the designated address in South Florida, the movers that delivered the furniture DID NOT know how to put it back together because they were not the same movers that pulled the furniture apart during the packing. So, the couple ended up paying extra money to some local guys who were able to put the furniture together. Alex, once again, was nowhere to be found. He wouldn't answer calls or respond to voicemail that the couple left over and over again. Finally, when the furniture and the boxes were actually moved, not everything was delivered. Alex left back approximately 20 boxes, claiming that there was no more space on the truck for those boxes. Well, since he made the couple PAY THE REST OF THE MONEY when the truck arrived in South Florida - the movers basically told them either you pay now and we deliver it OR you won't get your stuff - he failed to deliver the rest of the 20 boxes COMPLETELY. The couple, in fear of using another scamming moving company, decided to ship those boxes via UPS, paying an extra $1,000 on top of what they already paid US Power Moving. Alex and his moving company completely ripped off this elderly couple during their move. They paid over $6,000 all together and ended up with damaged valuables and horrible moving experience. SHAME ON YOU ALEX, PERSONALLY, FOR TAKING ADVANTAGE OF THESE NICE AND TRUSTING PEOPLE.

If I can put no star I will. This guy Alex is the worst . He quoted me a price and I asked him to…read morecome and review the move but he insisted that he know his work and his price is good. When half of the furniture are on the truck . He stops by and duble the price. I had no chose except to pay as I sold my house and need to move. Used their storage and after a month come the time to move from storage to the new house . Again I have a quote and this guy Alex insisted on having the money cash . Again I got the money that he quoted me in cash . Again he claim people start early and now the $800 move became $1100. Then he demanded payment before unloading the TV's . I said ok . This is $800 cash and the $300 is a check. He refused and did not want to unload my TV's I had to call the police to fix him up. He is Bad . Be curful.

I was a little hesitant at first to use them because they were hourly and they charge for some…read morewrapping . Fear not, they are awesome. They were on time , they worked fast and professionally. I offered Michael, the manager, some coffee . He goes to the truck comes back with his own special coffee and pours me a cup. Now that's service. When they were done their price with tip was cheaper then my cheapest fixed quote. I will definitely use them again.

Please please do not hire this guy. I do not recommend…read more -never came to the house for a pre move estimate -rude rude rude and rude - unprofessional -damaged furniture -destroyed the console table that goes to my dining room set see pics -lost all the cables and wires to all of my computer/tv components -charged us thousands randomly without explanation -insisted WE RENT OUR OWN UHAULS (2!!!) because his truck is too small to actually move a household -mob boss mentality -used MY CAR along with the UHAULS WE HAD TO RENT -literally a nightmare We should have read reviews before hiring them.

Incredible experience end-to-end. Very reasonable quote, no sketchy upcharging or day-of pressure…read moreto pay more. The team was professional, polite, handled our furniture and boxes with care, and were on time. Highly recommend!

I hired their service last month to help with my move to a new home. Even though I called them 15…read moredays in advance, they initially said it would be impossible to schedule me on the requested date due to month-end rush--but somehow, they made it work. They arrived between 2-5 PM (closer to 4 PM) and gave me a call before reaching, just to confirm that I was ready. During the quoting process, we listed out all the items--furniture, chairs, bed, mirror, boxes, etc. When they arrived, they first verified the number of items matched the quote. They were okay with a few extra small boxes (2-4), but if something significantly bigger wasn't on the list, they either wouldn't take it or would charge extra. They charged me for 4 hours of work, and 3 movers showed up and completed everything within that time. They even moved 3-5 extra items without any hassle. They handled fragile items like the mirror and glass table with care, though they did charge $80 for packing materials. There was some damage to a dresser cabinet, but they compensated me for it. Overall, I'm satisfied with their service and would consider using them again.

Updated review: Alpha Moving contacted me after this review…read moreand are in the process of rectifying the issues. In terms of the missing suitcase, there was a misunderstanding on my part, so they will be returning the suitcase. They will also file a claim so that my chair can be replaced. In light of their prompt response, I am updating my review to give them 5 stars. We all make mistakes (clearly I did in my initial review), and it is refreshing to see a company which takes these issues seriously and handles everything courteously and professionally. The move itself was professionally organized and completed, and I was satisfied by the speed of the packing and delivery. Given the company's response to my issues, I would now recommend them highly and will utilize again in the future. Original review for reference: I paid for 3 movers and a flat rate for all day move from a 1-bedroom to a 2-bedroom ($2700 flat rate and I tipped $600). This price is reasonable, but my review is about how they broke my Eames lounge chair ($6300) and did not cover via insurance (they only cover $1 per pound per item). They also stole my Rimowa luggage - I told them to put it in the front closet, but then noticed 2 days after the move that my front closet did not have my luggage, only leftover packing supplies.

Sharing the extremely poor service I received from Alpha Moving during my recent relocation. In all…read moremy years of moving -- including multiple long‑distance moves -- I have never experienced service as consistently unacceptable as what your company provided. My dining room table was severely damaged. I was given incorrect information about the packing process, which resulted in substantial and unexpected fees. An Apple TV device was misplaced by the moving team and has not been recovered. The movers chipped my TV and Peloton screens. Additionally, the head of the moving crew repeatedly pressured me for excessive tips, creating an uncomfortable and inappropriate environment. I was referred to Alpha Moving by my realtor, and I have already advised her to stop recommending them to clients. Based on this experience, I would not use Alpha Moving again under any circumstances.

I decided to go with professional movers for a move from my parents' house in PA to my new home in…read moreRhode Island. A & A did a great job of getting me moved and settled in. You want reliable, strong, and resourceful movers. A & A delivers.

This company is unprofessional and scammers. They came to my house in a uhaul truck with no…read moresupplies and no dolly. They ruined my antique furniture and over charged me. They gave me no paperwork and charged my credit card company without my authorization. This company is fraudulent and it is under investigation. Scammers...