Delivery of my package (needed for my BUSINESS) was attempted Friday 4/17/26. I pulled into my…read moredriveway, saw the tag on my door, AND saw the UPS trump 2 houses down. I frantically waved, but driver wouldn't come back. I called UPS and somehow got the delivery rescheduled for later that day, but requested after I got back from a medical appointment. Driver came back earlier than requested (before I got back), and left an "annoyed" note ... UPS online updated the next attempt for Saturday. Never showed up. Then for Monday. Never showed up ... by Monday night, there was NO STATUS, and despite over a dozen calls including to supervisors, my package still can't be located ... are they kidding? ... Now it's Wednesday 7pm ... If that wasn't enough, ANOTHER package (for my business) was scheduled for 3:15-5:15 TODAY ... AGAIN, it was a no-show ... Actually, I don't blame the drivers, nor phone staff ... I blame CAROL TOME, the CEO of UPS for massively cutting staff, and negatively affecting customers ... Why should someone being paid $24.1M a year, with a 2023 CEO-to-median worker pay ratio of 436-to-1 care about her customers? ... She's only interested in profits and the opinions of investors ...

If I could give 0 stars I would. My pkg arrived at the…read moreprocessing facility at 9:50am & at 10 am it states due to emergency situation or severe weather (it is only raining) your pkg will be reschedule. 11 hours later no rescheduled date or time. Do not take the option for a callback as it stated 25 minutes to callback. Over a hour later I had to call and wait almost half an hour for an agent to say There is no reason eht it was delayed and give it till 20 am tomorrow for an update. I am sure Zi will have to call again and get the run around

I just had a big problem with my label on a box I want to…read morethank Aron for helping me and making sure that my package was shipped he fixed the label for me and I am so grateful! Thank you so much

Great FedEx office location. Self service drop off if your…read morepackage is labeled and ready to go, you scan the package and receive a receipt quickly. Large parking lot with free parking.

I just want to say that I have been a customer with the Shrewsbury UPS Store for many years and…read morerent 2 PO Boxes as well as return packages quite often. There are 3 employees that do an amazing job...Emily, EJ and Dominick. They go above and beyond to be helpful, polite, friendly and respectful! EJ is always so sweet and greets everyone that walks into the Store with a big hello, how can I help you and have a great day when you leave. Emily is a sweetheart and has such a calm personality and has great customer service skills, a true leader. Dominick has such a nice easygoing personality and is extremely helpful, they all work really well together and keep the store running smooth, they are a great Team!!

Needed documents notarized on short notice, used the scheduling app. Found staff very friendly…read moreand helpful.

Convenient location Notary on site…read moreAlways a line No issues other than the wait time December is bananas busy

I myself have worked and managed a UPS Store for over 5 years…read more NEVER HAVE I EVER SEEN A STORE SO improperly managed and the store manager( who failed to disclose her name) act so RUDELY with customers and SCAM people of the charges for a particular service. She did not list the service charge for a particular task on the receipt and charged an enormous amount because she thought I didn't know any better. I have no idea how she is still hired and also how the store owner does not know about this ILLEGAL BEHAVIOR. Please avoid and go to another location, the MANAGER IS A SCAMMER AND WILL RIP YOU OFF, I will be complaining to corporate about this franchise and the better business bureau.

So so location. Convenient for me as I'm nextdoor at Trader Joes several times a week. Staff…read moresomewhat helpful but a bit disinterested. Loads of parking.

My experience at copy center was great. They were professional and competent. Even got a call and…read moremessage when my job was completed

I love coming here instead of the other USPS locations because service is much faster and prices…read moreseem to be a tad bit cheaper. They also stay open until 5pm which is later than all of the other locations nearby.

I love this post office. The lines can be long because there is usually only one clerk, but they…read moreare friendly and efficient. I've also used their passport services and I was in and out in less than 15 mins.

If there is any other place you can go, use that place instead. The unprofessionalism,…read moreinappropriate attitudes, and intentionally bad service is enough to make you avoid using this post office at all costs. No matter who you speak to at this location, they try to make the process as difficult as possible. It does not matter who they are talking to, their vitriol comes out and continues on to the next person. If these are the people we are supposed to trust with our packages and stamps, what faith can we have in the manner in which our mail will arrive/be sent out? The place has only gotten worse as time has gone on, which is incredibly impressive considering how hard it is to get a job these days. You would think they would greet everyone with a smile or at least basic courtesy. You will not be treated with any human decency here.

New owners are fantastic. Sam was careful and thoughtful throughout the entire process of my…read moreshipping. I would totally recommend. Fast and reasonable as well.

Says it's open till 6 I go to the store and closed at 5:50 on a Thursday evening. No excuseread more

One word.... GUCCI. Every business needs a guy like this. Professional, expedient, kind, and hard…read moreworking. I can't tell you how impressed I was with shipping off my packages in a very busy setting. I was completely impressed!!! This guy did everything with a smile and multi tasked like it was no bodies business.

all services were provided nicely. nice employees…read more Everyone was greeted. Very fast paced trained employees.