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3 years ago

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Sean P.

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6 years ago

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6 years ago

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FedEx Ship Center - Front door view

FedEx Ship Center

(13 reviews)

The only reason we continue to use the FedEx Ship Center in Eatontown is because, quite frankly,…read moreit's the closest one to us. That's where the convenience ends, though. As an Elite Yelper, I try to give grace when it's warranted -- but this place has tested my patience more times than I can count. If you're looking for consistency, professionalism, or even a basic sense of urgency, you may want to brace yourself. The staff here are a rotating cast of personalities and procedures. One day, I'm greeted by a helpful woman who gets my package processed in five minutes flat -- friendly, efficient, and exactly what you'd expect from a major shipping company. Then the next day, I'll run into someone else who suddenly needs to weigh, measure, remeasure, question every label, and type at a glacial pace, all while barely acknowledging my presence. It's not that they're rude -- it's more that they seem either overwhelmed or uninterested. And that inconsistency is maddening. I shouldn't have to guess what kind of experience I'm going to get based on who's working that day. A shipping center should have systems and procedures that don't change based on who's behind the counter. The parking lot is small and chaotic, especially during busy hours. There's little to no signage to guide customers, and if you're unfamiliar with the layout, it's easy to walk into the wrong entrance or get in the way of the loading zone. On the upside, they usually have shipping supplies in stock, and they haven't lost a package yet (knock on wood). But that's the bare minimum of what I expect from a place like this. If you're in a pinch and don't have another option nearby, this place will do. But don't come here expecting a seamless experience. Bring your patience -- and maybe some snacks -- just in case. Pro tip: If you find an employee who's actually helpful, try to remember their name and time shift. It might be your only hope for a quick visit.

What could improve?? Literally everything. Let's start with the fact that there's a package on my…read moreporch for days that is not mine, is damaged, and is STILL not picked up from these idiots. How hard is it to pick up a package that YOU INCORRECTLY DELIVERED!!!!

GoShare - movers - Updated May 2026

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