Do a lot of business here. Staff (with exception of one…read morewoman who is pleasant) is curt at best. Have observed them being very rude to people getting their passports processed.

On the Saturday before Christmas week, they're closing at 3 o'clock still. At 305 I sat here and…read morewatched at least five people walk away extremely frustrated with packages that they were expecting to drop off. This town is way too busy on a weekend for these hours.

Thanks to everyone who works at the store, everyone nice and helpful. And thanks to the gentleman…read morewith beard for being patient and kind. Last time I went there with my kids and my toddler was throwing a tantrums and screaming, and thankfully he understood and helped us. If I could I would give him 10 stars.

I just want to say that I have been a customer with the Shrewsbury UPS Store for many years and…read morerent 2 PO Boxes as well as return packages quite often. There are 3 employees that do an amazing job...Emily, EJ and Dominick. They go above and beyond to be helpful, polite, friendly and respectful! EJ is always so sweet and greets everyone that walks into the Store with a big hello, how can I help you and have a great day when you leave. Emily is a sweetheart and has such a calm personality and has great customer service skills, a true leader. Dominick has such a nice easygoing personality and is extremely helpful, they all work really well together and keep the store running smooth, they are a great Team!!

Needed documents notarized on short notice, used the scheduling app. Found staff very friendly…read moreand helpful.

The Red Bank NJ Post Office is a hot mess and absolutely terrible. I've had constant issues with…read morethem scanning packages as being "out for delivery" but later the same day my package tracking number updates as now be "available for pick up" at the Red Bank Post Office." Either my local mail carrier is not delivering my packages to my house, or the workers at the Red Bank Post Office are scanning my packages and never actually putting them onto a physical mail truck

3 day still no mail , nobody wants to work , when it comes around 8pm…read more then the box is full , because it a couple of days worth ,

Affordable shipping best secret in town they provided all the help I need for my personal and…read morebusiness needs my return packages are handled with care for all my online purchases. My daughter who is a artist her paintings are priceless she found this affordable shipping place years ago she needed items shipped over seas and within the USA that's when I met first met Erin and Wendy both are always with a smile very professional and offer all the help, especially they have packed many personal items during my daughters move to another state. Our items are always handle with care and respect. Affordable shipping is the best! Affordable shipping is the best!

This store (specifically Dean) went over and above to help me ship my son's bike to him across the…read morecountry. They found the most affordable shipping method and did an amazing amount of extra work to disassemble. My son was so happy to get his bike!! I didn't meet his manager but behind the scenes he was helpful as well and if he hired Dean he's got good judgement. I highly recommend them They are extremely CoVid secure as well. Thank you so much for all your perseverance and help. I'll be back!

So so location. Convenient for me as I'm nextdoor at Trader Joes several times a week. Staff…read moresomewhat helpful but a bit disinterested. Loads of parking.

My experience at copy center was great. They were professional and competent. Even got a call and…read moremessage when my job was completed

Says it's open till 6 I go to the store and closed at 5:50 on a Thursday evening. No excuseread more

If there was an option for no stars that is what I would give. First of all the owner /worker, I'm…read morenot really sure was not wearing a mask. I brought a package in that needed to go back to Amazon and he would not take it . He was the rudest person ever. I thought that was one of the purposes for this store..to ship packages .

Needed data transferred from old laptop to new one. Neither myself or my husband are tech savvy so…read morewe were nervous to try it ourselves. The staff at MDRepairs were professional, personable and competent. The work was explained beforehand, and it took a little over a day for it to be accomplished. We were so pleased with the service. Would recommend this business to anyone who needs tech services.

Have had things repaired in the past there but unsure of what has changed there in the last few…read moreyears. I dropped off my TOUCH SCREEN laptop computer to have the screen repaired cause half of it wouldn't turn on. Got nothing from them regarding an estimate and called, girl said she would resend. Hours later again I called cause I still did not receive. So then a guy got on the phone and verbally told me $279 and they would let me know when it was done but about 3-5 days. Called back after a week,only for them to tell me they ordered the wrong screen and it would take longer. They did call when it was done and charged me almost 300. Just turned on to use it and it's not a touch screen anymore!!! I purposely buy touch screens for my little children and ease of use and they didn't say anything about that changing and said they ordered the right screen the second time. How are they going to charge $300 and not even replace it with what I had? The place has gone downhill and is a total rip off. I'm So upset.

This review is just a FYI for eBay shippers. I ship many items from eBay using a QR code and…read morerecently decided to start using UPS because FedEx rates are going up. Just keep in mind this UPS location does not accept QR codes. The label has to already be printed to drop off here. They will tell you to go to The UPS Store to get a label printed which I did and got the label. Seems odd to me being they are UPS but according to the customer service guy at the counter here he has no idea if they will ever accept QR codes. Hope this helps the next guy not waste time coming here.

Delivery of my package (needed for my BUSINESS) was attempted Friday 4/17/26. I pulled into my…read moredriveway, saw the tag on my door, AND saw the UPS trump 2 houses down. I frantically waved, but driver wouldn't come back. I called UPS and somehow got the delivery rescheduled for later that day, but requested after I got back from a medical appointment. Driver came back earlier than requested (before I got back), and left an "annoyed" note ... UPS online updated the next attempt for Saturday. Never showed up. Then for Monday. Never showed up ... by Monday night, there was NO STATUS, and despite over a dozen calls including to supervisors, my package still can't be located ... are they kidding? ... Now it's Wednesday 7pm ... If that wasn't enough, ANOTHER package (for my business) was scheduled for 3:15-5:15 TODAY ... AGAIN, it was a no-show ... Actually, I don't blame the drivers, nor phone staff ... I blame CAROL TOME, the CEO of UPS for massively cutting staff, and negatively affecting customers ... Why should someone being paid $24.1M a year, with a 2023 CEO-to-median worker pay ratio of 436-to-1 care about her customers? ... She's only interested in profits and the opinions of investors ...

I have now sent 3 very fragile and expensive packages through this store. All 3 arrived on time…read moreand in perfect condition. Two were artwork and 1 was filled w crystal pieces. The staff is amazing! Highly recommend!

Employee 181311 argued with me about how to package. I had shipped an antique radio transceiver,…read morebut did not stay to observe how they packaged it, supposing they knew what they were doing. They did not. My package arrived severely damaged. Now I owe the buyer a $475 refund.