Cancel

    Open app

    Search

    UPS Customer Center

    1.7 (24 reviews)
    Closed Closed

    Services - UPS Customer Center

    Shipping centers

    UPS Customer Center Photos

    You might also consider

    Recommended Reviews - UPS Customer Center

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    UPS truck 3:15m sitting in the same place it has been all day .. the depot. Normally good delivery service but seems to be getting worse

    Package was scheduled for Saturday delivery.. got the email and through the app you have the option to track your truck... my truck sat all day in the Tinton Falls facility... either the truck GPS was broken or they just didn't roll the trucks that day.. maybe better off going with FedEx

    See all

    Photo of Sean S.
    64
    204
    521

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    25 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    The employees here are the best. Respectful and responsive. I would suggest going here for your Amazon returns or whatever you need.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ric T.
    578
    1177
    4722

    6 years ago

    Helpful 6
    Thanks 0
    Love this 8
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Meri M.
    48
    19
    7

    5 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Spike R.
    39
    239
    1190

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of S B.
    0
    6
    0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    My overnight Air Deliveries are ALWAYS pushed back to the end of day or the NEXT DAY!!! The Most UNRELIABLE UPS delivery Location!!!

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of J E.
    0
    6
    0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    horrible service ups is a shell of what it was ......drivers do not finish there delivery...... waiting waiting waiting

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of A M.
    0
    1
    0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - UPS Customer Center

    You might also consider

    Verify this business for free

    People searched for Shipping Centers 322 times last month within 15 miles of this business.

    Verify this business

    FedEx Ship Center - No one working today?

    FedEx Ship Center

    (13 reviews)

    The only reason we continue to use the FedEx Ship Center in Eatontown is because, quite frankly,…read moreit's the closest one to us. That's where the convenience ends, though. As an Elite Yelper, I try to give grace when it's warranted -- but this place has tested my patience more times than I can count. If you're looking for consistency, professionalism, or even a basic sense of urgency, you may want to brace yourself. The staff here are a rotating cast of personalities and procedures. One day, I'm greeted by a helpful woman who gets my package processed in five minutes flat -- friendly, efficient, and exactly what you'd expect from a major shipping company. Then the next day, I'll run into someone else who suddenly needs to weigh, measure, remeasure, question every label, and type at a glacial pace, all while barely acknowledging my presence. It's not that they're rude -- it's more that they seem either overwhelmed or uninterested. And that inconsistency is maddening. I shouldn't have to guess what kind of experience I'm going to get based on who's working that day. A shipping center should have systems and procedures that don't change based on who's behind the counter. The parking lot is small and chaotic, especially during busy hours. There's little to no signage to guide customers, and if you're unfamiliar with the layout, it's easy to walk into the wrong entrance or get in the way of the loading zone. On the upside, they usually have shipping supplies in stock, and they haven't lost a package yet (knock on wood). But that's the bare minimum of what I expect from a place like this. If you're in a pinch and don't have another option nearby, this place will do. But don't come here expecting a seamless experience. Bring your patience -- and maybe some snacks -- just in case. Pro tip: If you find an employee who's actually helpful, try to remember their name and time shift. It might be your only hope for a quick visit.

    What could improve?? Literally everything. Let's start with the fact that there's a package on my…read moreporch for days that is not mine, is damaged, and is STILL not picked up from these idiots. How hard is it to pick up a package that YOU INCORRECTLY DELIVERED!!!!

    UPS Customer Center - shipping_centers - Updated May 2026

    Loading...
    Loading...
    Loading...