Ahhh. Another Post Office. I've been here a bunch of times over the past year. It's not my…read moreprimary PO, not close to my usual travel routes, however they often seem to have what I'm looking for. My first time here was as a "referral" from another locations employee when I was looking for a recently released stamp. Same with every visit since. And with one exception they had what I was looking for. They are not the Buffalo philatelic PO or the main PO in town but they do seem to have the recent releases. This location has good and easy parking, however the entrance is one side and exit the other, just like the one on Hertel. Easy if you know it, but not as easy of you don't know. So be aware if it's your first visit.

A larger post office with a parking lot -- open through the lunch break. It gets a shout out for a…read moresuper friendly employee yesterday who saved me over $10 when I was scrambling to mail some documents out overnight express. He remarked that the envelope I chose was $10 more than if I chose another Express envelope, which was even more sturdy than the one I have. He let me discard the envelope I chose (which I already sealed) and replace everything in a new envelope, thereby saving me over $10. This is the kind of service that shows the person behind the counter actually cares and got me to tell my friends 'bout it. Bravo USPS guy!

As great as the customer service is here they really need more employees. It's gotta be frustrating…read morebecause the lines are so long and sometimes there is only one person working. It's frustrating on both ends. Good part is the employees are very polite and efficient.

Five cheers for the Westside Post Office. I lost my phone (which also happened to be my wallet,…read moreouch!) last week. I was looking forward to getting out of obscurity and this digital-less world with a shipment of a phone, but when I got home at literally 4:55pm there was a slip for a signature needed. I called the West Side post office and while it was busy until 4:57pm, I finally reached someone at 4:58pm. I told them I'm a few minutes away and they said they would hold the door for me. I sped over there and there was quite literally someone at the door with my package. Customer service doesn't get any better than that. To my credit, I did get there around 5:05 or 5:07pm so it was only a few minutes after closing time, but man -- I'm glad I don't have to go phone-less for another day. Thank you to the Westside Post Office for the excellent customer service. I definitely love you!

I am highly disappointed and to be honest, disgusted!! My…read moreHubble and I go out and check out mail everyday, and not one time had our mail person ever even knocked on the door to deliver certified mail, and this almost caused me not to notified about an upcoming court hearing!!! Seriously!!! Deliver the mail!!

The clerks in this office are fantastic! Always helpful and smiling, and the girl there is super…read moreattractive in my opinion, which is a bonus! I have even seen them bring packages out to people's cars on occasions if the people couldn't carry them. I have no complaints and I tell everyone I know to go here.

Wow! The amazing service we received from this business and working with Larry was just amazing!…read moreSuper kind, super thoughtful, super dedicated, and I can't say enough!! And I am a customer from San Jose, CA! I am so grateful and thankful!!! THANK YOU LARRY! May God shower you with all of His blessings!! ~AnnMarie

You can trust Shipping HQ to get your packages where they need to go…read more We had a situation recently where the recipient's new address didn't make its way to our office, so when our shipment arrived at their old address, delivery was refused. Shipping HQ was able to resolve the issue over the phone, and our very important box of valuable materials finally reached its proper destination. They'll advise you on the best carrier and price, and if you don't have the appropriate packing materials available, they can do that for you too. Once your personal information is in their system, one click gets your package on its way. Access to their parking lot is one of the most annoying in WNY, but it's worth it. Nice people, good at what they do - the kind of company that deserves your business.

Friendly and quick service. Another customer there was having a problem finding their package and…read morethe agent did a great job helping them to figure out where it might be. The inside space is small but they do have the normal post office stuff - shipping supplies (and you can buy tape if you forget yours like I did), specialty stamp designs, passport forms, and tables with pens so you can do the addresses right there. The only downside is that this post office does not have a separate parking lot so you have to park in one of the mini-mall lots next door or along the street.

Came all the way here to pick up a package we got a card for. This was the address on the card…read more It's not our local PO so we were surprised but ok. Well turns out the card was wrong. Our local PO is where I should have been. USPS needs to train their temp staff better. Meanwhile this is a cute PO. No parking though. But lots of PO boxes. Must get busy in the no parking zone in front of the PO sometimes. Employee was polite.

Yes, another post office review here. I know, you see many of those from me. I'm an active stamp…read morecollector, always looking for the newest stamps released by the USPS. (Also, I still use the old fashioned "snail mail" more than most.) So today I went to this office, its listed on the usps.com website as having Buffalo's philatelic window. Usually that means they have stamps some of the others wont have. Especially "non forever" stamps, so those with postage that's not 46 cents. This one is next to the Broadway Market, so made for another easy errand run there too. It has a HUGE parking lot, which was almost empty. Got to love that. Although I'm sure on Sat its full with Broadway Market visitors. This looks like a smaller office from the outside, and it is. Two windows. It does not have full day hours, only 9-1:30 M-F and 8:30-12 Sat. The counter person who helped me was great. She was not aware her site was listed as the Philatelic one, but she did have some stamps other locations have not had. She did say she was new to that location. So this is not a PO that's super close to me, but if you are looking for someplace without long lines, easy parking, polite help, and you have a reason to be in that area, I would go here without hesitation.

Closed today without any explanation. About a dozen other customers were also confused and…read moredisappointed.

This location is hidden inside the Brighton-Eggert Pharmacy and for a long time I didn't even know…read moreit was there. Shows how observant I am driving by.... That said, since I have discovered it, I don't go to any other post office location (at least not if I'm leaving from home) because this one is so convenient. Plus, it has better weekend hours than the Post Office on Bailey. You can get stamps, mail packages, and do all the things you normally would at the Post Office but without the lines that I've encountered at pretty much every other Post Office. I don't think I've ever had more than one person in front of me. The staff is very friendly and helpful. And if you need to get something from the Pharmacy while you're there, it's super convenient. Parking is easy, as is getting in and out of the lot. Yay for convenience and easy.

Fahim, Seema, & their team ALWAYS over deliver and provide top notch service and quality. It is…read morealways a pleasure to stop in for all my shipping & printing needs.

A+ A+ A+ A+ Talk about customer service. Literally every…read more single. employee that I've ever interacted with here are top notch. Exceptionally friendly and kind, for sure! I am here at least a couple times a month to drop of prepaid packages to be shipped back to vendors. They make it so quick and easy, esp. since there are no UPS or Fedex stores on the island!!!