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    US Post Office

    2.1 (51 reviews)
    Closed 8:00 am - 7:00 pm

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    Lobby area
    Michael S.

    Nothing much I can really say about the post office, except I went to get stamps to mail out some letters through the kiosk and it was very user-friendly. The line at the post office was long as it always is, and the staff did appear to be very helpful and professional. The post office has definitely stepped up their game lately. The staff is professional and they go the extra mile to make sure the package is sent properly to the final destination. My experience has been great lately at the post office, and I hope to continue to have a good experience at the post office going forward.

    Lots of Handicapped parking up front but heavy pull doors?

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    12 years ago

    Helpful 3
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    9 years ago

    Helpful 1
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    Photo of Ami H.
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    11 years ago

    Helpful 2
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    11 years ago

    I only used their self-service section. It was well stocked and I was in and out in 2 shakes of a lamb's tail.

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    7 years ago

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    9 years ago

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    12 years ago

    Helpful 0
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    8 years ago

    Helpful 0
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    12 years ago

    Helpful 0
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    9 years ago

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    8 years ago

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    Page 2 of 2

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    Review Highlights - US Post Office

    Hoping this is the address of Nora post office.

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    Post Office

    Post Office

    3.2(19 reviews)
    6.1 mi

    While I've been spending an awful lot of time recently working on cleaning out my recently passed…read morefather's home, I knew it was supposed to rain today and decided to skip visiting Putnam County in favor handling some legal and logistical issues. This included a visit to the Post Office to complete my father's change of address (Boy, that's a loaded concept when the person has actually passed). While a change of address can typically be handled online or via a simple form, when the person is deceased it actually requires an in-person visit. Since I was on the northwest side of Indy, I opted to visit my old stomping grounds and went to the New Augusta branch at 84th and Moller Road. This is a large branch in an office/industrial park area. I won't quite say it's hidden, however, it's definitely set apart a bit. This branch offers self-service kiosks, PO boxes, gift cards, greeting cards, domestic money orders, inquiry money orders, mailing, pickup, business, and biometric services (by appointment). They do not offer passport services here. As you pull in, you go left if you just want to drop off mail. To the right, is a nice-sized parking lot with a couple accessible spots. There's an appropriate ramp, of course. As this is an older branch, there's no automatic doors. There are actually three doorways to get to the area for help/customer service - two at the main entrance and one separating this area from the self-serve areas. The counter is also not ADA friendly as it's much higher. The good news is that the employee I worked with was pretty awesome. She helped me with the form, got the necessary copies (if you're doing a change of address because of death, you'll typically need at least the death certificate and likely the probate order indicating you're the personal representative for the estate - this is why it has to be done in person). I watched the employees interact with customers and was impressed. They were timely, professional, friendly, and I appreciated that they reminded customers of a price increase coming up. I'm disappointed by the lack of access. It's pretty significant. However, the customer service was good. Overall, I'd say this was a solid mid-range experience. It didn't blow me away. It also wasn't really negative in any way. It was a solid middle-of-the-road experience. I'd easily go back as this branch was definitely quicker than the Nora branch and there was an overall helpful vibe. I got in and out quickly and got everything I needed done - plus, the employee told me exactly what I should expect in terms of timelines.

    I want to give a shoutout to the young gentleman at this location. He consistently goes above and…read morebeyond to ensure a positive experience for customers. I would happily wait longer just to work with him because he always seems to be well-prepared and provides exceptional customer service, which is the best I've ever encountered at a post office.

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    Post Office - Lobby

    Lobby

    Post Office - Boxes

    Boxes

    Post Office - Entrance

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    Entrance

    US Post Office - postoffices - Updated May 2026

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