first off let me tell you Gene is amazing. i have some business on the mainland and wanted to ship…read moremy tools, not only did gene give me a competitive price but offered suggestions on how i can better manage my delivery. even if it cost him business. second of all i called them up and gene responded within the hour. i emailed him before business hours.. i am still waiting on calls from others i called 3 or 4 days ago. this is all during the industries "crunch time" i will be calling gene for future shipping problems. thank you JNR

From the owner: At JNR Global Logistics, our mission is simple: Your Best Move is Our Only Mission. We believe…read moreevery move is more than just transporting goods—it’s about supporting people through important life transitions with honesty, expertise, and compassion. Based in Hawaii, we specialize in both household goods and commercial cargo, including long-distance relocations and container shipping between Hawaii, the mainland United States, and worldwide destinations. Whether you are moving your home or coordinating a business shipment, our team is committed to making the process smooth, stress-free, and transparent from start to finish. What sets us apart is our responsiveness, flexibility, and strong local network. We reply quickly to inquiries, tailor our services to fit unique needs, and leverage trusted connections in Hawaii and global logistics hubs to ensure efficient and reliable delivery.

Driver "Michelle" should be taken off all routes for laziness. This is the second package she had…read moretaken back to the ship center. I sat on my porch from 2pm til 7pm purposefully to wait for the van because there is construction directly in-front of our driveway. We've called fedex to inform them of the access due to the construction mind you we live on a corner, there are 2 other ways in to our yard besides the main driveway, both packages have been less than 10lbs. We live 1hr away from where they are holding the package and cannot just drive out there to pick it up. Can't get a human on the phone. Calling FedEx to file a former complaint, but adding it to yelp as well.

horrible! fedex sucks! the driver is a lazy bum, did not deliver my package, so they called me from…read morehilo, 1 hour away from me one way thus 2 hour round trip w/ gas at $5/gal! to come pick it up...then there is 100% no way to get a real person to talk to thus i guess i will never get that package! me myself i only use the good ol usps, they are wonderful! fuck fedex!

Thiis past year they have been great to deal with. I do recommend them for your mailing needs.read more

The Staff are all exceptional helpful and courteous. A special shout out to Summer who always…read moregreets her customers with a delightful and cheerful smile that will brighten even the darkest of days. The best place to get your mail.

I'm so happy that there was a UPS Store in Waimea town!…read more Driving from Kailua-Kona to Honoka'a, then making my last stop in Waimea, upon having lunch at the Parker Ranch Food Court, I noticed this UPS Store just a few doors down from the food court. Being that I had (5) boxes of broken parts I needed to send back state side, this UPS Store sure was a lifesaver! As I walked into the store I asked one of the clerks if I could borrow a hand truck, that way I could load up all my (5) boxes & bring it into the store one crack! I must say the staff here was friendly, and more than accommodating. The service here was efficient, as the clerk processed my (5) boxes quickly. One of my boxes wasn't packed up yet, as I ran out of shipping tape, but the nice thing about coming to this UPS Store is that they sold shipping supplies. I purchased a small roll of shipping tape, and I gotta say it was sorta pricey, but the convenience factor reflects the price you pay here. If I'm working in Waimea again, it's nice to know that there's a UPS Store here, that way it saves me a trip from having to go down to Kailua-Kona, or to Pahoa town.

Customer service here is a joke. The oriental lady has major attitude every time I've gone in to…read morereturn Amazon purchases. Today she gladly took all the people behind us in line (they weee not locals) and when I mentioned we were standing in line way before the people behind us came in she not only made excuses for not even acknowledging us in line & taking everyone behind us, she wouldn't stop going off about it. Her coworker Parker (also not a local) then chimed in and wouldn't stop until he told me to leave a review about their great customer service & I said I will once he gave me his name. I had to ask for it 3 times & then he finally quit his comments. When this location originally opened it was nice & helpful. Now, if rather drive to Hilo or Kona to get packages mailed out & Amazon returned. They clearly have something against Hawaiians & their entitled attitudes need to go!

Bought stamps, mailed post cards. Nice staff working. Weird hours but waited to get stamps.read more

Very small post office. It seems to mostly be a location for local people to pickup their mail at a…read morePO box. They are only open from you 10:15 am - 2:15 pm and they also take a lunch break during the short window. It seems to me, mail on the Big Island is not a big concern. This was the second post office I went to that was closed. This location. Was closed both times I went. Idk how I'm going to mail myself some stuff.

This post office has been closed due to the building falling apart. Go to the Honomu or Pepeekeo…read morepost offices instead. Regarding Mike's comments. Yes, this is where local people pick up their mail (there is no home delivery). You should find out the hours in advance. The large post offices in Hilo have longer hours; the rural post offices that serve only a thousand people have reduced hours (for economic reasons) but short or no lines. Plus the clerks get to know you by name.

To be honest, I was sorta shocked that there wasn't a UPS Store in Hilo town…read more Whenever I travel for work, it's not uncommon for me when I fly to the neighbor islands that I pack alot of gear, & parts. After using my parts, I like to ship out the broken parts back to the mainland, that way I can avoid having to haul it back to Oahu. I have used the UPS Store in Kona, but since I was working in Hilo this time, the closest UPS Store was in Pahoa. Located at a small strip mall called "Puna Kai Shopping Center", you can find this little UPS Store just a stones throw from a McDonald's. Lots of free parking at the strip mall, so access is pretty easy. I walked into the store and was greeted right away. The friendly clerk processed my package, & gave me my receipt, and off I went. Although Pahoa is a little drive from Hilo town, at least this UPS Store provided a very valuable service to the Big Island community.

It's so great when you buy something from Amazon and you want to return it. The UPS is the ticket.read more

I Call, no answer! Told I get 2 days to pick up vehicle, I go to pick up, the guy at the gate tell…read moreme wrong day. I go the next day, I miss um by 2mins, he tell too late! 2 days in a row I take time off from work cause they said my vehicle was ready. Plus da 1st guy tell me close 3:00pm but wrong day, when I went da next day, da second guy he tell me "No" 11:30am close for pickup". I tell um what I was told da day before, he shrug me off and he said "ah past 3:00pm anyways" (was 3:02pm...I was 2mins late, I get it, but why was I told 3pm da day before) Why no put exact pick up times, for vehicles and other items, on what days, on top of when da shipment gets there, cause I got 2 different answers, from 2 different people, on 2 different days. That was both inconsistent and confusing!! Now what I gotta pay da storage fee?? Cause now going be after the 2 day pickup window?! Right on!! and YB already increased da rates! Rajah

We shipped our household goods in our car interisland with Young Brothers. They were super nice. We…read morewere nervous and didnt really know what we were doing or what would be accepted, but we put our personal luggage on the back seat up to the height of the windows and behind the passenger seat. We covered it all with blankets and quilts we wanted to bring and all was fine and everything arrived fine. The people in the office were helpful and nice. We would definitely do it again.

Aloha, We Love Our Waikoloa Post Office in the Village! I grew-up in the Big City of Washington…read moreD.C., After moving here this Post Office so much reminds me of watching Mayberry as a kid! The staff treats you just like Ohana, Especially "Leslie" she is so profession always helping to make your visit pleasurable! My Wife & I are Always So Fortunate when she is Working up front counter waiting on us! Big Mahalos Uncle Johnny & Auntie Irene

Very helpful and well managed post office. Thank you for service the public with Such care,…read moreefficiency and patience.

Came here to ship off a beautiful framed vintage piece before our send off and everyone was so…read morehelpful and kind. Mark went out of his way to find us some extra material for extra packaging. Thanks to the young dude who answered our questions and the woman for finding us a box! My hubby and I were able to pack and ship it off without any worry. :)

Ordered something with haste and opted to pick up at the ship center so I didn't have to wait for…read moreit it be dropped off at my house (a gift for someone, needed that day!). The staff was very friendly and was assisting myself and 2 other people in the room in a very friendly manner. Mind you, the inside is very cramped, 3 people inside was getting a little cozy, but the worker was making everyone feel taken care of and putting us all in a good mood. Location is easy to find at the airport. No issues with parking availability. Overall I'm very satisfied with their service!