I'm so happy that there was a UPS Store in Waimea town!…read more Driving from Kailua-Kona to Honoka'a, then making my last stop in Waimea, upon having lunch at the Parker Ranch Food Court, I noticed this UPS Store just a few doors down from the food court. Being that I had (5) boxes of broken parts I needed to send back state side, this UPS Store sure was a lifesaver! As I walked into the store I asked one of the clerks if I could borrow a hand truck, that way I could load up all my (5) boxes & bring it into the store one crack! I must say the staff here was friendly, and more than accommodating. The service here was efficient, as the clerk processed my (5) boxes quickly. One of my boxes wasn't packed up yet, as I ran out of shipping tape, but the nice thing about coming to this UPS Store is that they sold shipping supplies. I purchased a small roll of shipping tape, and I gotta say it was sorta pricey, but the convenience factor reflects the price you pay here. If I'm working in Waimea again, it's nice to know that there's a UPS Store here, that way it saves me a trip from having to go down to Kailua-Kona, or to Pahoa town.

Very helpful staff. You might have to wait because it's serving a large area but it's clean and the…read morestaff is great!

I really like the employees here; But the USPS Ground Advantage service sucks!…read more Some corporate "nimcumpoop" marketing exec decided back in DC to put a spin on a "really bad idea" and suggested, "let's call it Advantage." It is a DISADVANTAGE, GDammit! Sucks, really bad. However, I adore everyone; Emi, Russ, Chris, Lisa, And everyone who works here at our Kamuela location for great attitudes and service in a very difficult job.

NGL/ not gonna lie, I usually hate coming to the post office; long lines, parking issues,…read moreunfriendly workers, just a pure hassle. However since moving to Waimea, this has been my absolute pleasure. Parking is still a little bit of an issue cause no one here has mailboxes and mail service is difficult but the employees here are amazing! So nice, friendly and smiling. It such a breeze to send anything and especially pick up my packages. My favorite person here is Russel J!!! He always is smiling, always is willing to help anyone and even makes suggestions to make my postal needs easier. Couldn't be happier!

The Honomu post office is the best one I've ever had the pleasure of using…read more They everyone in town and usually start getting your packages the second you go through the door. They're absolutely lovely in person as well. Short hours is understandable - it's a small town. I can't rate these ladies highly enough.

Exceptional service. Friendly dedicated staff, they go the extra mile to make a visit to the Post…read moreoffice pleasant rather than a necessary chore.

Aloha, We Love Our Waikoloa Post Office in the Village! I grew-up in the Big City of Washington…read moreD.C., After moving here this Post Office so much reminds me of watching Mayberry as a kid! The staff treats you just like Ohana, Especially "Leslie" she is so profession always helping to make your visit pleasurable! My Wife & I are Always So Fortunate when she is Working up front counter waiting on us! Big Mahalos Uncle Johnny & Auntie Irene

Very helpful and well managed post office. Thank you for service the public with Such care,…read moreefficiency and patience.

Best little post office I've ever known! I've had a P.O. box at the Papaaloa post office for a…read morecouple years. I've received and mailed quite a few packages and every experience is efficient, speedy, and friendly. Never have had any issue with my mail getting mixed up or late either. The post office shares the building with Papaaloa store and cafe which is definitely an added bonus. This is absolutely the heart of Hamakua coast-nothing else is around for miles in either direction! Since the cafe has opened plus an electric vehicle charging station was installed in the little parking lot, parking can be a little tight in front, but there's plenty of spots just down the road. The current and only employee I ever see working there, Dasha, has been incredibly helpful and patient with me as I prepare to leave the area. I will definitely miss this little gem!

This is a small post office but it offers pretty much what you need. Boxes outside that you can…read morerent. General delivery if you live in an area that doesnt receive mail and there is no box available. There is parking space on the side or all around the plaza too. Sometimes the line might get a little long but the ladies that work there move fast and know their job. There are boxes available, stamps and couple of packaging supplies but nothing else.

The staff have always been great it's just the system they work within that is the problem and…read moreseeing as I see the same complaints I'm about to make mentioned here by others years ago nothing's changed, apparently. The PO box prices have gone up considerably yet they've cut staff. The region is one of the fastest growing in the entire state yet they only have one person behind the counter more often than not. The line's an hour long, more often than not, which is especially hard on elderly and injured people who don't have someone else to do errands for them. At least make an automated process efficient and transparent. Even though the website says you can apply for a PO box at that location in person, you are denied the ability to do so in person. The website will say there are 3 boxes open, but when you go there and ask they'll say there aren't any. Months down the road, the site will still say there are 3 open, and when you try to reserve it some error happens after you've spent your lunch break filling out the form to get to that point, and that was after standing in line to be told you have to do it online. So, you have to go stand in line in to talk to them again. A few months from now, I bet it will still say that there are 3 boxes available....

Bought stamps, mailed post cards. Nice staff working. Weird hours but waited to get stamps.read more