Bought stamps, mailed post cards. Nice staff working. Weird hours but waited to get stamps.read more

The Honomu post office is the best one I've ever had the pleasure of using…read more They everyone in town and usually start getting your packages the second you go through the door. They're absolutely lovely in person as well. Short hours is understandable - it's a small town. I can't rate these ladies highly enough.

Exceptional service. Friendly dedicated staff, they go the extra mile to make a visit to the Post…read moreoffice pleasant rather than a necessary chore.

Very small post office. It seems to mostly be a location for local people to pickup their mail at a…read morePO box. They are only open from you 10:15 am - 2:15 pm and they also take a lunch break during the short window. It seems to me, mail on the Big Island is not a big concern. This was the second post office I went to that was closed. This location. Was closed both times I went. Idk how I'm going to mail myself some stuff.

This post office has been closed due to the building falling apart. Go to the Honomu or Pepeekeo…read morepost offices instead. Regarding Mike's comments. Yes, this is where local people pick up their mail (there is no home delivery). You should find out the hours in advance. The large post offices in Hilo have longer hours; the rural post offices that serve only a thousand people have reduced hours (for economic reasons) but short or no lines. Plus the clerks get to know you by name.

Package delivery problems galore! Package makes it all the way to Hilo Airport Post Office then the…read moreproblems start. Incompetent useless workers cant deliver a simple package to apartment buildings without issues that require you to go out the the post office to resolve.

Customer service gets an "F" or zero in my opinion. Went to speak to a supervisor for delivery…read morepackage issues at my home and told a by a clerk who was being trained that a supervisor will be out shortly. Waited 20 minutes, went back in and reminded the same clerk and trainer that I'm still waiting. Another 10 minutes went by and still no supervisor. Went back in because it was now closing time only to be told by a different clerk the supervisor is tied up but at least he filled out a form and took my information for the supervisor to call or email. Such unacceptable customer service by the clerk, trainer and supervisor. And my original issue still isn't resolved after numerous complaints online.

Best little post office I've ever known! I've had a P.O. box at the Papaaloa post office for a…read morecouple years. I've received and mailed quite a few packages and every experience is efficient, speedy, and friendly. Never have had any issue with my mail getting mixed up or late either. The post office shares the building with Papaaloa store and cafe which is definitely an added bonus. This is absolutely the heart of Hamakua coast-nothing else is around for miles in either direction! Since the cafe has opened plus an electric vehicle charging station was installed in the little parking lot, parking can be a little tight in front, but there's plenty of spots just down the road. The current and only employee I ever see working there, Dasha, has been incredibly helpful and patient with me as I prepare to leave the area. I will definitely miss this little gem!

This is a beautiful historic building that's still a functioning post office. It's iconic, it's…read morebeen in many television shows and movies so it might strike you as familiar when you visit. I do recommend a visit, it's also the Federal Building. It was designed by architect Henry Whitfield (Dale Carnegie's brother in law) in 1915 near the very beginning of U.S. postal service on the islands. Maybe the USPS is one positive in an ocean of colonial oppression. It was one of the first reinforced concrete buildings on this island (local architecture used less permanent materials)/ The grounds are lovely using lava rock for walls and local plants for decoration. The tall palms were planted by the American Legion after WWI to honor Hawai'ian citizens who perished in that war. I got stamps here to put on postcards, but I'll bet hardly anyone reading this knows what that means.

Terrible service. They do not have priority mail empty boxes available for use. You have to wait 30…read moreminutes in line to get a box so you can package your things then wait in line all over again. I tried to let them know they're out of boxes and asked fir one and very nasty lady me. Ext time I want an empty box I need to wait in line. Like I was trying to jump the line for something that should have already been available to their customers. No wonder the USPS is failing. No wonder at all.

The were closed when we got there...3:30pm...really? I just needed to stamp 2 postcards and send…read morethem. They didn't have any sort of stamp machine in the lobby area either. Ugh.

Various locations close very early on a Saturday. These are USPS issues that have occurred since…read morethe DeJoy era began. New leadership would help turn this around. Close locations, limit services and privatization then appears better.

The Kona Post Office is the best Even through the line is…read morelong It goes very quickly The Post Office employees are kind and Professional every time I need them

This is a small post office but it offers pretty much what you need. Boxes outside that you can…read morerent. General delivery if you live in an area that doesnt receive mail and there is no box available. There is parking space on the side or all around the plaza too. Sometimes the line might get a little long but the ladies that work there move fast and know their job. There are boxes available, stamps and couple of packaging supplies but nothing else.

I'm really disappointed with the Keaʻau Post Office. They have closed off almost the entire…read morecustomer parking lot and are only leaving about 4 parking spaces available. This makes it extremely difficult for customers to find parking, especially when the post office is busy. There is plenty of space that could be used for customer parking, so it does not make sense to block off almost the whole lot. The parking situation needs to be addressed because customers should not have to struggle just to find a place to park when going to the post office.