This is a beautiful historic building that's still a functioning post office. It's iconic, it's been in many television shows and movies so it might strike you as familiar when you visit. I do recommend a visit, it's also the Federal Building. It was designed by architect Henry Whitfield (Dale Carnegie's brother in law) in 1915 near the very beginning of U.S. postal service on the islands. Maybe the USPS is one positive in an ocean of colonial oppression. It was one of the first reinforced concrete buildings on this island (local architecture used less permanent materials)/ The grounds are lovely using lava rock for walls and local plants for decoration. The tall palms were planted by the American Legion after WWI to honor Hawai'ian citizens who perished in that war. I got stamps here to put on postcards, but I'll bet hardly anyone reading this knows what that means. read more

US Post Office - Post Offices Near Me - Hilo, Hawaii

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Terrible service. They do not have priority mail empty boxes available for use. You have to wait 30 minutes in line to get a box so you can package your things then wait in line all over again. I tried to let them know they're out of boxes and asked fir one and very nasty lady me. Ext time I want an empty box I need to wait in line. Like I was trying to jump the line for something that should have already been available to their customers. No wonder the USPS is failing. No wonder at all. read more

US Post Office - Post Offices Near Me - Hilo, Hawaii

The woman that helped me was SO sweet and patient. I didn't get her name but the receipt says "clerk: 24". Give this queen a raise please and thank you. read more

I have never seen any post office that is in outdoors. This post office has no separate entrance or door. Its out in the open. Usually, there is no line and its pretty quick. They are super helpful and kind too. Only downside to this post office is parking. There is parking right outside of the building but its metered parking. Make sure you have change to pay for parking. I feel like a quarter is too much because it gives you 30 minutes but if you plan to stay for a little bit, even a dime should be OK. read more

Very old school post office. They have open air post office. That means don't expect air conditioning. No self serve machines, but there are two windows and rarely gets busy. Mail boxes are vintage looking too! None of that gray boring ones but these has Victorian design. Parking is free across First Hawaiian Bank. Yes, there are meters but its free for I think 30 mins? You're not gonna hang out here all day. You like architecture? Then this is a must stop. read more

US Post Office - View from Kalakaua Park. - Post Offices Near Me - Hilo, Hawaii

Ran in to buy some post card stamps and what a nice Post Office this is. The Downtown Hilo Post Office was built in 1937 and designed by Henry O. Whitfield as part of a Federal Office Building. The building was added to the National Register of Historic Places in 1974. It is very close to the Tsunami Museum and the waterfront area of Hilo. This location is convenient and I did not have to stand in line long. I made it in and out of there pretty quick and for me, that is good enough for 4 YELP STARS. read more

US Post Office - Downtown Hilo, Hawaii. - Post Offices Near Me - Hilo, Hawaii

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A simple pick up window would expedite the line significantly.

Always friendly and helpful. Usually not a long line and they work quick! Only downside is metered parking but the meters take dimes and nickels so that's nice. read more

Went to pick up a package today that was confirmed arrived yesterday. Waited in line for 25 minutes. Worker couldn't find it. Told me maybe Monday. I had to look up the tracking number and show him the package was there to get him to go look. Wrote down the tracking number.. He then found the package after much searching, it had been labeled the with the wrong box number. Instead of handing me the package, he proceeded to write my box number on a yellow slip and walk it across the post office to put it in my box. He them tells me to go retrieve the yellow slip, for which I them had to walk all the way across the post office. He closed his window and waited for me to come back (there were at least 30 people in line. When I get back, he asks me who sent the package (this is after asking for my ID 4 times at this point). I tell him. He then asks who the package is to. I get this wrong. He doesn't want to give me the package. What was wrong? It was my maiden last name. Took me a bit to guess it. So, don't think you can pick up a package here without playing "guess the name on the package." OH, and as I walked away, he called me back to the window, so he could cross off the incorrect number the post office had written on my box. When I left there were more like 40 people in line. read more

'Merica: The land of bacon cheeseburgers and flat rate mail boxes! There's not too much to say about the post office, seeing as to that I'm sure we've all been in one at some point or another. One thing to note is that there is a self-service kiosk in this one, and let me tell you, it is a game changer. No more standing in line behind frazzled looking mothers with screaming toddlers for 20 minutes, just to send a small box! That's about all there is to say. The parking is usually pretty good here, unless you for some reason happen to stop by in the middle of the morning on a Saturday, when everyone is rushing to get stuff sent off before closing. Other than that, if you have junk you need to send somewhere else, this is the place to do it! read more

What in the world is going on !!!! In least then one week apart & I am receiving my mail either open or ripped in half & I like answers to why this is happening again it's not the first to me this happened & I am becoming upset when th the invasion to my privacy . Uggghhh so not happy paying costumer read more

This has to be one of the most beautiful post offices in the United States. It's open air, in the courtyard of a federal courthouse. Sun, fresh air, tropical plants, and a fountain await you. The staff are cheerful and friendly, as well. It makes running errands at the post office actually somewhat pleasant. read more

US Post Office - Hilo post office - Post Offices Near Me - Hilo, Hawaii

Tried to get USPS employee on the phone to check if I left my driver's license at the counter last week as now one needs to produce an I.D. to pick up packages.. The auto repose feature simply re-routed me to everything but a real person to ask a question. Very frustrating and time consuming. Spent 10 minutes trying to get an agent to ask a basic question to see if they have my I.D. at the facility. Guess I'll have to drive near 35 miles round trip and wait in line to check at the window... read more

Love the location and the service. The workers serve with aloha all the time. I always buy my roll stamps here and love the service. read more

I am a Local resident and have always used both Post Offices in hilo...and have always found them courteous and helpful above and beyond expectations! The Parking sucks cause a few of the meters won't register all of the quarters u put in? And I'm usually in a hurry doing errands that I don't have the time to complain about it and just feed it more so I don't get ticketed. Other than that...the Service is always Excellent and they go out of their way to answer your questions and even re-tape your hastily wrapped packages for u? This downtown location has fewer employees than the one by the airport, because the lines are shorter...so if you are in a hurry? Go here...just bring a few quarters with u for the meters! Hilo Postal Services!!! Mahalo to U hard Workers! read more

The business hours listed on the website are incorrect! It doesn't open until 9 am & it says 8 am !! Please fix it!

Really helpful staff, I like to do my business here because I know it's getting right on the plane :) Well stocked with mailing supplies. Friendly helpful employees. Good parking and easy access. I went to mail a Lei.. thought I had to go to the airport to get it inspected but found out in order to mail a lei from Hawaii to the mainland you go to the new office on 16 E Lanikaula St., Hilo, HI (808) 974-4140. Don't go to the airport to get your package inspected. I promised the officers there I would put this on Yelp to help them get the information out. The post office here only mails stuff that has the stamp on it. They were so helpful. read more

Looooong line on Saturdays. Lots of street parking mauka and makai of building. Love the old "territorial" architecture representing the era when the place was built. Interesting crowd that shows up. read more

This post office is such a cool old building they've fixed up nicely. The open air style that's common here in Hawaii, is unusual for a post office and simply beautiful. The personnel here are so nice, lots of Aloha. Lines on Saturday are long, but you'd expect that only being open such a short time, during the week it's not so bad. I live here, I give 5 stars as its deserved, much aloha. read more

How am I still NOT getting my mail. After several calls and complaints, and waiting for call backs that never came, I gave up on this place. I just use outside carriers now. I might pay more, but at least I know my mail will get here. Perfect example of a failing government agency. read more