I do case management and take clients to this office often. The staff are always kind, courteous,…read moreand helpful. We are lucky to have such nice people in Hawaii working for the Social Security administration. Mahalo

Absolutely no information on-line regarding making an appointment with my local SS office…read more Panicking to make sure my 94year old mother gets he information registered. My husband and I also receive SS and SSDI (me). Will we be affected by this as well?

Joseph (Joe) Aoki brutally physically assaulted me...He laughed at me while looking down after…read moretossing me down. He then deliberately proceeded to injure me in my injured part of my body that I was in hospital for where this took place. He again tossed me down after mocking me about my disability. He became angry and violent informed him that I was/am disabled.

After repeat scary surreal interactions with Oahu police... for the most minor incidents…read more.. I just want to say, Captain Reed and Detective Kubojiri are amazing going above and beyond!

Customer service gets an "F" or zero in my opinion. Went to speak to a supervisor for delivery…read morepackage issues at my home and told a by a clerk who was being trained that a supervisor will be out shortly. Waited 20 minutes, went back in and reminded the same clerk and trainer that I'm still waiting. Another 10 minutes went by and still no supervisor. Went back in because it was now closing time only to be told by a different clerk the supervisor is tied up but at least he filled out a form and took my information for the supervisor to call or email. Such unacceptable customer service by the clerk, trainer and supervisor. And my original issue still isn't resolved after numerous complaints online.

I can't tell you the number of times my packages have gotten lost, delayed, or damaged here. I…read moresometimes have to stand outside the post office in the humid, hot weather for about an hour to pick up my package because the carrier who was supposed to deliver it was too lazy to drop it off at my front door. The employees at this office are rude, irresponsible, and incompetent. There is no accountability or repercussions for an out-of-line employee. Oh, and if you try calling, good luck because no one answers the phone. Avoid doing business here!

Very pleasant experience to enroll in the TSA PreCheck program here at Universal Enrollment…read moreServices in Hilo Hawaii. Our GPS took us to the correct building, but the street number was not easily visible. After a quick visit to a business close by, we were told that indeed we were at the correct place, the Hawaii Business Center building. Attaching two photos that may help other customers. The office is on the second story. Our 2 appointments were spaced at 15 minute intervals, but we were out of there in less than 30 minutes. The agent was very pleasant, helpful and efficient. Parking worked out very well, there is a lot to the right of the building, and there was no meter charge.

Pleasant experience. Speedy service and the person helping me was very informative and easy to…read moreunderstand.

This place has gone through several updates since I first went here as a youngin. The locals are…read morerespectful and courteous of each other when the line gets long. The workers are proactive and courteous as well keeping the facility looking professional. New paved road and nice convenient recyclable area is friendly to all vehicles. Hopefully the electronics recycling area can be updated with a structure to shelter turn ins.

Not sure how to review this. It's a lookout area. Plenty of parking. Area is well kept. It has…read moreamazing views of Waipio Valley.

This sacred and historic valley lookout is always worth a stop. If the weather is good, the views…read morewill be spectacular. Only went to the look out and didn't go down as of respect for the locals. There is a shelter with restrooms and a grill. Saw people having a picnic. Parking is on the street with paved path to the look out.

Aloha, We Love Our Waikoloa Post Office in the Village! I grew-up in the Big City of Washington…read moreD.C., After moving here this Post Office so much reminds me of watching Mayberry as a kid! The staff treats you just like Ohana, Especially "Leslie" she is so profession always helping to make your visit pleasurable! My Wife & I are Always So Fortunate when she is Working up front counter waiting on us! Big Mahalos Uncle Johnny & Auntie Irene

Very helpful and well managed post office. Thank you for service the public with Such care,…read moreefficiency and patience.