Made 3 appoinments, ahead of time, drove all the way from Kona side with a sick baby. got to our scheduled appointment only to be yelled at to wait outside NOT in hallway, waited almost 1 hour past our first appointment, with our sick baby throwing up outside. 3 walk ins got to go in before us and wait in the cool air condition ontop of beibg ignored and yelled at, we NEVER GO OUT SCHEDULED appointments but the 3 walk ins got to do finish their NON SCHEDULED TASK waaaaay ahead of us. F N UGLY RUDE LADY NEEDS TO BE GONE. So bad and disrespectful. I had everything and she still took the 3 walk ins b4 me read more