I just went to the Post Office it is 8:56 am . I had a notice Go to counter pick up package it is…read morelarge To put in box. The lady that works there was out in the lobby.I said, excuse me, is there a door I could knock on to grab this package? She looked at me and said , no ,you have to wait til 9. Now I have had post office boxes in port jeff and there was always somebody there to get your package. You just knock on the door to get your package.If it's 5 minutes before they open, they even tell you If you get there earlier , just knock on the door and they'll get your package because they are in. I have been with this post office for 2 years. I have a doctor's appointment so I couldn't stay there and wait for the 5 minutes. To me this is very poor customer service!

Mail boxes are so tiny. I tried putting a SMALL package through and it wouldn't fit. So it ripped…read moreup my envelope. The central islip collection box is much bigger. I'm mad

Perfect time during the Holiday Season to say thank you for your service. I appreciate you all…read more You are very efficient with keeping the line moving while still answering questions and always helping with a smile. I don't think there's every been a time that I've walked in without hearing staff crack jokes and having the customers laughing and smiling. It's tough working with the public but you make it look so easy! Great job and God Bless!

The location is neat & clean and it's a decent size - but as for nearly every other aspect, not…read moregood - and that's being kind. The parking lot set up is awful, especially since no one in Suffolk seems to know how to drive or park in parking lots. Now counter employees- one lady is very nice. The two old men however - Andy and I forgot the other old man's name - let's just say his voice and personality is like that of Bert from Sesame Street - these two old men are creeps - Andy especially. Very, very rude. Each time I been in there and got stuck with him, he would make rude jokes about my business name, one day when I finally had enough of it, I smiled and corrected him for this - explaining the pronunciation of it correctly and why it has that name. His response was "oh i know i was only joking" - the other old man was helping him this particular day and he gave me a dirty look. I had 20 packages going out that day, all over the nation - every single package arrived to the recipients badly damaged - considering they went to 20 different locations in the USA - I know exactly where it started - and I'm certain it was these two old men who done it. Post Master took a report, but I refused to go back there - been going to the Selden Post Office - never a problem and all employees are very nice. Fast forward three years - I didn't have time to go to the post office, placed two small packages inside my mailbox for pick up - post office being, of course Farmingville - the packages were two small bubble mailers, light weight, well wrapped, under 2 ounces each and shipped via ground advantage. Two weeks after shipping, still haven't arrived to their destinations (two different states) - I get an email from my shipping service stating the USPS - - my local post office repackaged both packages in flat rate envelopes and up charged me $8 each because that also changes shipping class to priority...I call - Post Master isn't available and never called back. Two days go by, both recipients finally received items - inside these flat rates is the original bubble mailers - which appeared to have been cut open with scissors, items shipped inside were not inside, now my clients are fighting the USPS on their end as well, I finally speak directly to someone from the Farmingville post office about the situation, who said the packages were likely damaged so they repackaged them - here's the thing - besides the fact that one of of their employees cut open the packages, even if they were legit damaged- that doesn't give them the right to up charge me for their negligence, actually it means they owe me money - but now they owe me money and they also owe my clients the full value of the items they stole. Learned my lesson - will only ship packages with Selden Post Office. The only reason I gave two stars instead of just one is because my mail carriers who deliver are usually very nice.

Everyone is always so nice here. No matter how busy they are, they still treat everyone so well and…read moredon't change their customer service.

Clerk #7 operating in this location is extremely rude and incompetent. He does not understand how…read morereturns work and works at an extremely slow pace. He is not friendly or helpful and seems to want to send people to other locations or elsewhere after they waited on a very long line for help. I just processed a return here and he told me that I wouldn't be able to find out any information about my return because I didn't "print" out my label. Right on the bottom of the receipt he printed out it states to text the tracking number to 28777 to get the latest status. For some reason he just didn't want to help me. He needs more training or perhaps you need younger staff who are familiar with digital processing and realize that not everything requires being printed out. What a rude and incompetent man.

My review of this post office is biased because I have seen the people at the desk be super rude to…read moreother customers but they love me! I'm always welcomed with a big "HEY ERICA!" If you are nice to them, they are nice to you. I don't think I was always nice to them so I don't know when I decided to just not be such an ass but it has worked in my favor many, many times over. When I sent out my first wave of wedding invitations I asked Rosa (Who is usually at the last station at the far right) if she could hand cancel my invites because I didn't want them to get eaten by the machine and she did it! Pete (who got transferred to Miller Place) also helped me out with the invite situation. They've looked in the back for empty boxes for me to ship things and always go above and beyond to help me. This PO use to have one of those automated machines but it's gone now which sucks. I have to head over to Smithtown on 111 for that. It's a small PO but if you're just sending things out and picking up it works just fine!

I actually look forward to coming to this post office. I have never had an bad experience. Customer…read moreservice is beyond exceptional. I have encountered a different postal worker each time and I must say each experience has been pleasant. It's always clean and the workers are always welcoming. They try to their best to help you with what you need. This post office always open on time and someone is always at the counter. Now with that being said. I only visited in the morning at 9:00 when it opens. I cannot speak for customer service later in the day. Hopefully that will not make a difference

Dropping a package off here on my way to my parents. This location has been here forever but it's…read morelocated in on of the strip malls on Main Street that isn't too popular, especially since it lost its anchor, which was a really good Italian restaurant. I walked in and it was crowded! It must have been prime time to drop packages or something because u had to wait on line for a bit. The drag was patient, friendly and helpful, where I feel like other packaging place have fell short with service. It's great to have this location in this Main Street as packaging places are dying out. They also take Amazon returns as well!

Great customer service, polite and eager to help always! Best place to send things especially…read morereturns.

From my mailbox in 1 city to another city with a post office box. I mailed this holiday card on…read more12/18/24 & received it back on 2/28/25!!! Opened of course, with a lane stamp that it was received in poor condition. My post office didn't open it because they attempted delivery. When it got to Patchogue, obviously they knew they had to stamp it as damaged & return it when they attempted to search for the non-existent greenbacks. Ridiculous!!

Worst post office I've ever dealt with! I have shipped a good number of items from here and a…read morenumber of them had gone lost and were never found. I've even submitted extensive searches and inquires to these items and nothing came of it. How does this happen in modern times, especially when there is tracking?? What is even the point of tracking really then, so essentially I was robbed. These were expensive item too and basically i was told (nicely) tough and there's is nothing you can do about it. I would give them zero stars if I could, but I guess I will leave it for the people that work behind the counter that are always nice and professional. Will never use them again to ship anything!

Customer service is on point. Helped me through everything step-by-step. another post office did…read morenot help me but the wonderful people at this one went above and beyond for me.

Why bother even speaking to them? Nothing will be fixed. Have been receiving mail from someone who…read moredoes not live at my address. I called and spoke with them multiple times explaining this. I even asked to speak with the postmaster. I was assured I would stop receiving the person's mail. I receive that person's mail roughly once a week still. Absolutely reprehensible that nothing is ever done no matter how many times you voice your displeasure. Beyond unprofessional and embarrassing quite frankly.

Very slow also very rude I hate coming to my local post…read moreoffice. Unwelcoming attitudes

Although I live in Patchogue, the Bayport post office is the one that I prefer. I have been coming…read morehere for nearly a decade. This is because the service is fabulous here. Lines move fast because the postal workers know what they are doing. The location is on Montauk Highway and therefore is easy to find. Parking is plentiful and is on a relatively small lot. Coronavirus Alert: A clear shower curtain drapes in front of the front counter. The floor is marked with green Xs, and six feet measures the distance between each X. Bring disposable gloves if you plan to pay for your transaction by machine.

Nice people, sometimes. Carriers? We don't get our mail…read moreuntil almost 6:00PM! Worthless! But they'll have their hand out for a tip in a few weeks for Christmas! Not from our house they won't!!

Long story short: A…read moredevious company tried to trick me into thinking my order was cancelled- then shipped it anyway. (See my Sears Parts Direct Yelp!) Since only notified last minute, contacted UPS by phone and explained that I'd already had the bank appeal the charge on March 1st for an order that I'd been trying to cancel. The order was literally on the truck- gave UPS the the tracking number and within half an hour, signed into my UPS account to see it noted: "The sender requested a delivery change for this package/The package will be returned to the sender." Thank you, UPS.

0 stars is what they deserve…read more Had an expensive Rx shipped from Amazon.com. It got delivered to this facility and was prompty lost. Tracking indicated a delay in delivery and for days was never found. Amazon refunded my expensive order, reversed the Rx to make a reship available, contacted my insurance to reverse charges and shipped a replacement. Now the replacement went to this facility and it looks like it is lost again. Received delay notices again. New (miracle that I got a human after hours of trying) UPS overseas (Asia?) repeats same as the bots that ran me around in circles. Now after a long wait on the phone i got someone with an Indian accent. He is trying to actually speak with someone at the facility. He is now connecting me to his supervisor. Finally some progress. Not sure where this is going. TO AMAZON...DO NOT SHIP MY PACKAGES VIA UPS. !!!!!