First I want to say, Good Customer service gold nowadays. I walked in the office Tuesday the 4th…read moreand was Greeted with a smile at the counter "How can I help you?" I explained what was needed. The Customer associate knew exactly what I needed. She assured me all was ok as she prepared the label. Since I had missed outbound for that day, she quickly provided me options with no hesitation. Due to the urgency of getting out she suggested dropping it off at the main hub across the street to still make it out that day. I was so impressed by the outstanding customer service and professionalism I called back and just had to talk with the owner. I will be recommending this location to others who need to have business taken care of with expertise!!

Just drive to DHL for accurate shipping and better customer service…read more I called first to make sure they ship DHL, talk to the young guy (clueless guy)at desk told him 5 times it must ship DHL or they will not take my return for a very expensive item. He said $500 shipping cost in The box or I can use a bag for $300 I said yes must be DHL. Few weeks later the company refused my return because he shipped it with USPS and not DHL. I said DHL at least 10 times Called the manger and she has attitude on 10 says I can't help you and never apologized for her untrained employee and she hung up the phone. I will never use this company I'm out of $300 shipping and can not return my purchase of $2000 all because of her untrained employee

Store #1390 helped me big time today! With Packaging, paper, reading the addresses everything!!!…read moreSo sweet! All 3 employees were making me laugh so hard! I love to laugh Made my day! 12:48 pm today!!!

I don't know ‍ what it is every time I go in the store to send something that employee Bradly…read morealways runs and hides when he sees me coming... busy or not that's not really good customer service I'm obviously he doesn't like me idk ‍ I'm just going to use a different location

ARI is AMAZING!!!! She was so helpful and so thorough with everything!!! I was in and out in about…read more10 minutes and I actually thought it was going to take me about an hour. HIGHLY RECOMMEND!!!!

We've been coming here for years and years. I don't go to other UPS stores. From faxes to Amazon…read morereturns they are amazing

Great customer service so friendly and polite. They helped and explained things I was unsure of. I…read morehighly recommend their notary! So nice and helpful. I will definitely come back here with any other needs I may have. Also great price for notary.

I am extremely disappointed with my recent experience. I brought in a package to be shipped…read moreinternationally and had the label printed from my email. Unfortunately, the wrong shipping label was placed on my package. I only discovered the mistake because I had taken a photo of my package before leaving the store. After my transaction was complete, the employee handed me my receipt, said "have a good day," and I then asked if I could take a quick photo of the package before leaving. At no point did I place a shipping label on the package myself. I noticed the error the same day I dropped the package off and immediately called the store, leaving a voicemail on Saturday. The store was closed on Sunday, and I was waiting outside Monday morning when they opened to address the issue as quickly as possible. Despite this, I was later told that the store claimed I had waited days to report the error, which is simply not true. I reported the problem as soon as I discovered it. What made the situation even more frustrating was that when I later spoke with UPS representatives, I was told the store reported that I had placed the label on the package myself. That is also false. The package was handled by store staff, and I only asked to take a photo of it after the transaction was complete. UPS Corporate also advised me that the store needed to take action to attempt to stop or intercept the package. However, I was repeatedly told by store employees that there was nothing they could do. Throughout this process, I felt like I was being passed around with no one willing to take ownership of the mistake or help find a solution. As a result, my package was sent to an Amazon returns center. It contained sentimental items and personal belongings intended for my sister in Paris, and those items now appear to be lost. What should have been a simple shipment turned into a stressful and heartbreaking experience due to an error that was not mine. Mistakes can happen, but the lack of accountability, conflicting information, and lack of assistance afterward were even more disappointing than the original mistake. A shipping error has potentially resulted in the permanent loss of irreplaceable items, and I hope no other customer has to go through the same experience.

We live in California. Temporarily living here in Henderson for a couple of months, for work. We…read morecalled and spoke to Stephanie. We got a personal mail box all set up. Stephanie was extremely helpful, insightful, knowledgeable, friendly, professional, accommodating, understanding and provided us with wonderful customer service. She explained everything step-by-step, and there were no surprises! Every time we go to check our mail, Stephanie and Judy have been the ones to help us with any questions that we may have. They are great ladies, and we love that this is the UPS store that we selected!

I was in the area and thought I could quickly pop into this UPS Store, but unfortunately it was not…read morea great experience. I waited in a long line while two employees seemed to struggle to assist one customer, which made the wait even longer. When it was finally my turn, I realized the adhesive on my package wasn't sticking well. I simply asked the gentleman at the counter if he could add some tape to secure it. I was told I would have to pay for the tape. I understand that costs have gone up, but charging a customer over a dollar just to use a small amount of packing tape is honestly absurd. A roll of tape costs only a few dollars, and this felt like an unnecessary charge for something that should have been a simple courtesy. I've always understood that businesses need to cover their costs, but there's a difference between reasonable fees and nickel-and-diming customers. This experience left a really bad impression and felt more like robbery than customer service

Zee was so helpful. He stepped up to the plate and offered outstanding customer service when I was…read morehaving difficulties printing copies from my IPhone. I am so impressed with the employees at Fed Ex. You rock Zee. I see only good things coming your way!!

The staff here is way better than it used to be. Tamara the manager has done a great job with the…read moreplace. This is my only go to Fedex now and we do a lot of business with them.

I had last minute printing done right before their closing time. They were so very gracious and…read morewelcoming. They gladly printed a large document for me which I needed urgently. I was earlier turned away from FedEx as they didn't have time. I'm so glad I found this Post Net location. I'll be bringing all my business here and referring others. Very friendly staff and welcoming atmosphere even among the Christmas hustle. Thank you Post Net, we'll done!! 10 stars!!

Not happy and worried would be my experience here. I asked for fragile stickers and he said he…read moredoesn't carry them because "they are expensive". He handed me a sharpie and told me I could write fragile if I wanted to. I was shipping something very fragile but he used peanuts instead of bubble wrap or something more substantial. I was in a hurry to get somewhere and didn't have time to pick another place but IMHO this store is clueless. I wouldn't come here again if the shipping was free! That isn't meant to be mean...honestly if they gave me a coupon for free service I'd throw it away. I would t even give it to someone to use. I allowed him to be clueless so really my fault but other places take way better care of their cusy

I have used 3 different couriers to send packages to LDS missionaries in different countries…read more Global Mission pricing was the same per pound and arrived to the mission home within days of leaving my hands. Items were not tampered with and arrived without any damage. Jill was incredibly helpful in advising about items allowed as well as package contents value cap (to avoid further fees in customs). Tracking is provided through DHL and updates are emailed, texted or can be found online. Packages are signed for upon delivery. Quite a slick process!

It was expensive to send but it was delivered in a timely manner and all content was received!…read moreWorth the price! Jill was wonderful to work with!! -----------------

I've decided to update my review since my last one was 8yrs ago & I've been coming in here a lot…read morelately due to my Amazon returns. I use to use another store but there is no fee's to drop off my Amazon returns here. I like that it's close to home. The parking lot is small as they're other businesses in this small parking lot so parking can be a little crammed at times, be cautious when pulling in & backing up. I like the store hours here. Staff is always cheery, happy & friendly. I wish they had a kiosk to do my Amazon returns at because sometimes this location can be really busy though the waits are super long as staff multi task in here. :-)

This location has great customer service. The staff is friendly and so helpful. I needed to track a…read morespecific package and they gave me a direct line to reach the tracking department without having to be placed on hold or go through hoops trying to reach someone. I was in & out in less than 5 minutes!

Quick easy self serve service!…read more I was in the area and had a package to mail so I used the self serve services available inside. It was the middle of the afternoon and not very busy. The place appeared quiet and pleasant. The self serve machine was just what I needed and I was able to weigh my mail and purchase postage quickly and drop the package in the drop off area spot right next to it. Making it nice I didn't have to wait or go up to the postal counter. Pricing was ok. This post office is located on Horizon Ridge Parkway in Green Valley.

First time here at this location as we've just moved to Nevada …read more It was a busy day mid week , Precious helped me this day and let me tell you , she was very sweet and helpful. Not just to me but every single customer I saw her help out . I wish I could give her 10 stars !! She made my day !! She greets everyone with a smile and that is rare these days .