I am waiting for this post office to respond back to California as to why a letter not delivered…read morethere by March 28, as indicated. My deadline for this letter to be there is April 1. Letter left california March 23 and payed extra for sooner delivery and this was the soonest but USPS tracking stating late, why? Hazelwood, Mo post office?

They were supposed to deliver it to Hannibal Missouri but instead they ship it to South Dakota even…read morethough it was at Hazelwood Missouri .complete waste of money and time .I'm starting to believe they're incompetent

Placed 16 bills directly into the mailbox at the post office in Florissant. None of those bills…read morehave been received as of today ( 23 days later) !!!! There not tempting there darn mailboxes everyday!!

I was the only customer in this location at 1:30 today and the woman at the counter said she…read morewouldn't take care of me because she was leaving for lunch and I could come back in an hour. Judging from the poor reviews for this location, experiences like mine are the norm. Maybe they're even the goal?!!

I needed to make a quick stop to pay postage and drop off a letter and luckily, I found this post…read moreoffice on my way to other errands. The postal worker was friendly and very efficient. She processed my transaction quickly. The space was tidy. No issues here.

Excellent Service I use this office for all of my shipping needs. The Post Office is much better…read morethan all the others because it has a local place to go if you need to pick up something that could not be left at the door or porch.

Husband needed to drop off a return package. I knew that this location had a self service station…read more My husband was able to go in and print off his shipping label with ease and drop his package off. The postal workers are friendly and always willing to answer questions. Their lobby is open after hours and They have plenty of parking outside.

I want to recognize and thank 2 employees at the Florissant, MO, Post Office on Hwy 67. Devin and…read moreNikkia, helped locate a letter that was returned to the post office, because the letter carrier was unable to deliver the letter. On February 12, I went to the post office to see how I could find that letter. It took some searching, but Devin was able to find it. They were courteous, very professional and kind . Thank you again for your help.

I guess no one answers the phones....so annoying. Even going down there doesn't help....i just…read morewanted to make a complaint because I haven't been receiving my mail in over 2 months and when it does come, the mail looks like it's been under someone's shoe; it's also mail that showed up on my dash about 3-4 weeks ago....this is horrible

The wait was so long , I was the second person in line and waited 20 minutes because the guy kept…read moremessing up. Thank God I was just in the neighborhood.

I have never had so many packages lost through this post office. I have an Etsy shop, they have…read morelost at least 3 of my orders in the last 3 months. I drop off packages and they tend to never make it out of the post office and are in "Pre-transit" for a month until I receive a note from a customer that they have never received their package which unfortunately looks bad on me. Getting ahold of someone is near impossible as you are put in a waiting room over the phone for at least 30-45 minutes. I do not recommend this location at all.

The worst service today. I always come in and deal with the kiosk. However, I sent a package and…read morethey tried saying the address was insufficient. I spoke to a blonde, older, female manager who was trying to look it up in the system after I've been waiting for 20 minutes and there was 20 other people in line and I told her I would just dispute the transaction with my bank since they did not provide the service that I paid for even though the address is correct. The gentleman at the desk typed in the address and it came right up in the system, and again I told Manager see I told you it's the correct address. They made me repay for the package again to ship it. I informed the manager I would just dispute it with my bank because they did not deliver the package or provide the service that I paid them for, and tried saying I had entered it incorrect, which was proven by the computer I did not The manager was not friendly and I am not kidding. They were over 20 people online and she was not doing anything to help the two people upfront. I felt terrible for them. They were getting so many comments that were unnecessary Management needs a step up and should have worked the other computer that was at the front desk to help customers

So I would avoid this post office if given a choice for mailing packages. The office is very small…read moreand you cannot get to the counter to address your package very easily. Then you have to work your way against the line of people again to get in line. Once at the counter I was greeted by an employee that thought sarcasm was polite and his jokes were funny. I will go to the larger post office next time and use a machine...at least it would have better manners.

Absolutely ridiculous service. Constantly receiving mail that doesn't belong to us. Packages and…read morebills not reaching my home but being delivered to another address. And the customer service is beyond horrible. RUDE. And our tax dollars are paying for this service???

Drop box for packages which is convenient. They have a number system for waiting in line because…read morethe lobby is small. Don't forget to take a number to be served. Regarding Covid: Sign on door states masks are recommended. However, masks are actually required inside. They will not serve you unless wearing a mask. I witnessed 2 employees not wearing masks, but customers must wear a mask. How does that protect anything?

this was one of the worst customer experience services in my life. called because I had a package…read morethat was marked as "delivered to my mailbox" (never received it). apparently they had been holding on to it, although they marked it as delivered, because it had no apartment number on it (my receipt had my apartment number on it, so this was also the business's issue). I waited for 15 minutes to be lectured for not putting the apartment number in the address (I did this) and for not putting my name on the mailbox (I've lived here for 8 months and never been told to do this). thanks Maryland heights USPS!! Right on par with everything else out here.

This is the worst location I've ever been to... imagine needing one small piece of tape for a…read moreplastic bag & them charging $4 for a roll of packing tape. EVERY location I have been to will give you a half an arms length of tape. It's poor customer service because you don't want to be a decent human, get up off of your butt & grab a small piece of tape. Lazy.

Overland Post Office is getting worse by the day. I have ask about my mail dozens of times and…read moregetting nowhere. My email tells me I have mail and most times shows pictures but I never get the mail. Where is it? where does it go?? I know in the past alot of times the neighbors has got my mail and was good enough to bring it to me. I have bank and investment statements that is missing so far this month. At one time we had good reliable people in the post office.