The local office is great but the company as a whole is terrible. There is no way to communicate…read morewith the staff in Earth City. You have to speak with the outsourced call center. All I wanted to know was what time was their cut off time for the day. You would think that this is a simple question but for DHL it is not. I got different answers or no answer including people just putting me on very long holds and eventually just hanging up. I had to just take a day off from work, which turned out to be completely unnecessary. Extremely unprofessional! I send and receive packages all the time. If you value your time, money and sanity just go to ANY other courier service. This has got to be the worst.

It's unbelievable how bad the customer service is. I scheduled a pick up for evening time frame…read more4:30 to 8:00. I get home to find out they came at 4:00 and marked order as no home. I called customer service asked to speak to a supervisor was told would received a call within 90 minutes LOL that was 3 days ago still no return call. I would never recommend this service and the only reason I'm using them now is because the seller sent a prepaid international label.

For months, we tried to reach the management team of Tagg Logistics to resolve damages to our…read moreinventory while under their care. We reached out to our account manger, Michael Lutseo, the general support ticket system, and by phone but they ignored our attempts to resolve the issue. We sent a detailed report showing pictures of the damaged goods and how we calculated the total cost of replacement which came to $6,625.81 - some pictures from the report are attached to this review. As you can see from the photos, Tagg Logistics showed a complete lack of care for our inventory. The top boxes were water damaged and filthy and the pallets were over stacked so the bottom rows were crushed. We run a portfolio of subscription businesses and use a number of 3PLs and Tagg Logistics is the only one that we have encountered that has been completely unresponsive and unwilling to fix a mistake. I would suggest avoiding them all together and if you are an existing customer, you should do regular site inspections to confirm the condition of your inventory.

From the owner: TAGG Logistics is a leading third party logistics (3PL) provider specializing in order fulfillment,…read morecontract distribution services and contract packaging, kitting and assembly. With a Midwest facility located in St. Louis, Missouri (MO) and a West Coast facility located in Reno, Nevada (NV), TAGG Logistics works closely with its clients to identify their specific requirements and implement the most effective and efficient order fulfillment solutions.

I am waiting for this post office to respond back to California as to why a letter not delivered…read morethere by March 28, as indicated. My deadline for this letter to be there is April 1. Letter left california March 23 and payed extra for sooner delivery and this was the soonest but USPS tracking stating late, why? Hazelwood, Mo post office?

They were supposed to deliver it to Hannibal Missouri but instead they ship it to South Dakota even…read morethough it was at Hazelwood Missouri .complete waste of money and time .I'm starting to believe they're incompetent

My Delivery driver went above and beyond to help with large package I REALLY APPRECIATE HIM!! Sorry…read morecan't remember his name AWESOME

Absolute garbage, Dude parked outside our front door, claimed WRONG ADDRESS even though they were…read moreliterally RIGHT there. We're waiting today to get our package in hopes it isn't fried and or damaged. Called customer service, the Asian lady we spoke to was short, snappy and not listening to us AT ALL. We thought she was going to hang up on us before she would transfer us to a nicer man who seemed much more apologetic but we can't even pick up our own package. Having to WAIT AGAIN When its not even an hour away? How does the Asian lady and this Driver have jobs? This isn't the first time, EVERY SINGLE TIME we get a package from this place they ALWAYS ALWAYS ALWAYS mark our address as "INCORRECT" we look at the box? Its CORRECT I don't get why they hate our address so much.

After validating they got a digital package to print out for an elderly customer had arrived..... I…read morethen asked if they would have the ability to scan back the package once the elderly customer would signed them.... They said no..... so assuming that was implying that the customer would have to use the "Self-services kiosk himself.... I asked again and verifying twice that the location for Printing/SCANNING/EMAILING and SHIPPING Packages....No longer Scans to have an email go back the original user because that service isn't there. He confirmed in their store they ONLY fax now because of a "NEW" machine for 2026 technology for digital packages. The only UPS store in America.... apparently not able to do this task. Then the rep made fun of me in front of another customer. Then hung up on me. Then I called back to confirm the digital package had been deleted and they hung up again. Bad location for UPS. Hope it goes higher up and please help them get a scanner in their building again.

Neighborhood store. Located in Dierbergs on Lindbergh. Always crowded and packed . Line always out…read morethe door but clerks are usually speedy and plenty of staff working. Usually packed with people bringing back Amazon orders but they also offer fax, copying and printing. Notary on certain days and sign says passport id/photo available. Staff always professional and helpful. Store hrs vary on days/weekends. Check directory. Located in a strip mall setting so parking is very plentiful . Motto get in where you fit in basically.

Quick errand run in and out! They had one kiosk so hopefully they get more for more to utilize…read more Very clean store and great location!

Needed to return a package, and stopped at this location on my way to work. Service was quick, the…read moreinside was very clean and organized, and the woman assisting me was very polite. She packaged my items up for me with no problem and ensured i got my tracking numbers.

Fed Ex is absolute shit. Everytime and comes through them it late lost or I never get it. Will…read morenever buy from anyone the uses fed ex for shipping ever again. Its a shame this shit company cost other companies return customers. Thanks Brendan. Lol how hard is your job.

The worst service I've ever experienced. I had a package delivered to this location which was…read moresupposed to be held, instead they returned it and had no reason why. The person that sign for it was the person helping me locate the package and they said they just put his name down which is very odd to me. So I had to wait an extra Week for my package to come back to the facility and when I come back, the gentleman is very rude and tells me he has no idea where the package is in the building and keeps telling me he will try to see if he can find it which makes zero sense. Then he comes back and it is a 50 pound package. I am eight months pregnant. He refuses to help me walks off doesn't acknowledge the transaction is complete. Another female comes from behind the door, because the doorbells ringing by another customer and I ask for a manager, because of how I was just treated and again asked for assistance and caring out my packages because I'm eight months pregnant and I cannot lift that much weight. The female begins to tell me she will see if she can find someone. I asked how do you not have a manager? She said will probably not for you and walks through the door. She comes back and of course there's no manager available. And again I am refused any help carrying out my packages. Customer service you call to get a manager and they are horrific!