I had a letter to mail that I thought might need extra postage due to its weight. So while I was…read moreout running errands, I stopped by this USPS. It's not my hometown post office, so it was a first time visit. The young man working the counter provided top notch customer service. As soon as I entered, he greeted me with a perky hello and what can I help you with. I handed him my envelope and told him I wanted to check its postage. He tossed it on the postal scale and to my surprise it was still the right weight for a Forever stamp. The gentleman was chatty and it was fun talking with him while he provided his services. After getting my letter mailed, I checked out the lobby. It was clean and well maintained. As I snooped around I could hear the young man assisting the couple that was behind me and his professionalism should be commended. When: February 19, 2026 Why: Mailing a letter

Oh my stars I am struggling to find something nice to say about this post office. I am trying to…read moreapply for a bulk mailing permit for my work. The first time I walked in, I was told that only one person could help me with my request and she was at lunch. So I waited and I waited. Finally SHE arrived. I informed her of my request, she handed me a ton of paperwork, Okay I understand it is a process. In the mean time, not one of the other employees walked over to learn the process. So I guess she has job security or she can never die. While I was waiting, a few of the patrons were told that they did not have envelopes. I am sorry I thought I was in the post office. Next attempt, once again no one would help me but my assigned person. Once again the other two postal employees did not step forward to learn the process. I turned in my paperwork, only to get a phone call that I need additional paperwork. Today was my third visit. My person was not at the post office. I left my paperwork with one of the nobodys. I hope she gets it. I guess postal employees have no competition and customer service is not a priority.

Hey kids... would you like your mail lost or stolen? Then, the Wood River branch of the United…read moreStates Postal Office is for you! I just spoke with Shannon, who is the supervisor, about a missing "delayed" package that was sent to me for Easter. It was shipped out of their location, yet, no scans are officially listed as leaving their facility. She went from saying that the first scan shown, besides when it was accepted on the 12th, was on the 14th "to next facility". Then, when I continued to ask why Wood River was not shown or scanned, backtracked and said that it was scanned and shipped out to St. Louis on the 12th, yet there was no scan in St. Louis. She wouldn't answer my questions, and instead gave me the runaround... unable to answer which facilities the packages were scanned into on the 14th and 15th. The package was not heard of again until the 24th in Memphis. She could not explain anything and just kept saying that there is a whole system and things are all sent out in one big bunch. Cool... but how did my package suddenly go from Wood River to St. Louis with no scans or tracking actually showing? Where is the accountability that the package was wrongfully handled between Wood River and St. Louis? All I could get was that she is "guessing that it was scanned in St. Louis"... WHAT??? Finally, she said that she was leaving a message for the Post Master to call me back. This is not the first time that I have had a problem with their office. I have had mail go missing quite a bit from there. When I asked her to please look into how they operate and handle their mail, she blamed the other locations and the "entire process". She also would not help in refunding my mother's money. If an accident happened, apologize and own it. Work on fixing it. The biggest sign of weak leadership is denying any responsibility and refusing to fix it. Offer solutions, not excuses. Shannon needs to go based on her inability to apologize and problem solve. The rest of the staff needs to be looked into. Seriously... bummer summer. You are an executive branch of the United States Federal Government. Do better.

Rude lady that was on duty. The internet was out and I asked if any services were available, she…read moreacted like I was stupid. I was just dropping off a prepaid labeled package. She then said, don't you smell that? Smell what? I think they had water damage. I asked if they were closed, thinking maybe I just walked in and they weren't supposed to be unlocked and she said in an annoyed way that they were open.... but... why if you can't do anything and you're rude. Just lock up

Placed 16 bills directly into the mailbox at the post office in Florissant. None of those bills…read morehave been received as of today ( 23 days later) !!!! There not tempting there darn mailboxes everyday!!

I was the only customer in this location at 1:30 today and the woman at the counter said she…read morewouldn't take care of me because she was leaving for lunch and I could come back in an hour. Judging from the poor reviews for this location, experiences like mine are the norm. Maybe they're even the goal?!!

We visited the Mail Box Store looking for a notary. They were so helpful, friendly and just good…read morepeople. I would recommend anyone looking for mailing services, notary and other great services.

I had some old photos scanned to create digital copies of them since they are the only copy around…read moreof these photos and I'd be heartbroken if anything happened to them. Barry did a fantastic job with them! I can now rest easy that I will not every lose these and I can share them with other family members. THANK YOU!!

I enjoy coming to the public library at Jamestown Bluffs. As always, it's quiet, has plenty of…read morecomputers, seating, quiet rooms and a vast variety of books, movies, and games you can check out. They have a few boards located near the entrance that tells you about all of the upcoming events, and resources available. There's parking out front, and the library staff are so helpful.

The furthest flung branch of the SLCL system, it also has a really nice stitch/quilting group. I've…read moremade some good progress on what I optimistically termed my "covid" project. If not for these craft groups, I'd still be in the beginning stages 5 years on. I look forward every month to seeing the ladies at the group! Ill also be making use of the study rooms that SLCL offers. Here or other branches.