Review edit: after posting this review someone from RXO contacted me and was able to find me a…read moresooner delivery time and the delivery people were professional and efficient. I appreciate the effort Joanna from RXO who helped expedite the delivery after coordinating with the local warehouse by me. Original Review: I ordered a washing machine from LG on 11/22/2025. The estimated delivery date was 11/28/2025. That day came and went and nothing was delivered to my home and no update was provided. I contacted LG and they stated that RXO would deliver my item on December 5th. However, when discussing with RXO, the next available date was actually December 12th, yesterday. I was told that I would receive a text message with the estimated delivery time the night before (December 11th) after 5PM. I never received a text message that evening and did not receive any call from a delivery person the evening before as indicated. The morning of December 12th, I received a text message stating my item would be delivered between 3:00-7:00PM that day. I made sure that I was home from that timeframe, and 7:00PM came and went with no delivery and no update from their team. When I checked my tracking information after being no-showed, it simply said "Cannot Perform Stop - Carrier reschedules enroute due to issues, such as broken down equipment, results in exception.: undefined" When I spoke with three different RXO customer service people, two of the said there was an injury during another delivery so my delivery was cancelled, and a third person said my item has not yet arrived to the warehouse. I have since received another opportunity to schedule my item to be delivered, with the next available date of December 20th which is another 8 day delay despite my item sitting at a warehouse 5 minutes from my house and my delivery being cancelled yesterday after getting no-showed and not being provided with any update the day of delivery. This company is terrible, their reliability is terrible, the customer service is terrible, and I will never order another item that needs to be delivered by RXO.

Mark and his team were on time. We had other contractors on site concurrently and he worked…read moreincredibly well to complete the assembly within 30 minutes without interrupting/delaying the other workers. The dining set looks fantastic!

I have had zero issues with TAGG Logistics. I only hear about them when I order something from Home…read moreDepot and have never had an issue with them.

For months, we tried to reach the management team of Tagg Logistics to resolve damages to our…read moreinventory while under their care. We reached out to our account manger, Michael Lutseo, the general support ticket system, and by phone but they ignored our attempts to resolve the issue. We sent a detailed report showing pictures of the damaged goods and how we calculated the total cost of replacement which came to $6,625.81 - some pictures from the report are attached to this review. As you can see from the photos, Tagg Logistics showed a complete lack of care for our inventory. The top boxes were water damaged and filthy and the pallets were over stacked so the bottom rows were crushed. We run a portfolio of subscription businesses and use a number of 3PLs and Tagg Logistics is the only one that we have encountered that has been completely unresponsive and unwilling to fix a mistake. I would suggest avoiding them all together and if you are an existing customer, you should do regular site inspections to confirm the condition of your inventory.

Probably the nicest UPS store I've ever been to in my life. The employees there are not only…read morewelcoming and friendly, they are efficient and speedy. No waits and no complaints. Parking can be a little annoying in that area during peak hours, but I've never had an issue with finding parking during most times in the day.

The team at the UPS Store in the Central West End is truly next level. Every time I walk in, they…read moreremember me and even ask how my week's been -- who does that these days? It's such a small thing, but it makes a huge difference. It's rare to walk into any store, let alone a busy shipping and printing spot, and feel like the staff genuinely cares. Here, you're not just another package in the pile -- you're a neighbor they know by name. In a world where customer service often feels rushed or impersonal, this place stands out. Friendly, professional, and just genuinely good people. I can't say enough about how great it feels to support a local business where the staff actually cares about their customers.

Staple for all my returns. Staff is welcoming and helpful. Busy location but lines are never too…read morelong. They have envelopes, boxed and other packaging necessities. They're located in a strip mall and use a shared parking lot. Store is brightly lit with signage. Recommended for your shipping needs.

Stopped in on my way out of town. Young girl who helped me was awful. No customer service skills…read more The young man working with her attempted to help, but it was no good. I would highly recommend everybody stay away from this location. The young lady was rude and totally not willing to work with me.

I guess no one answers the phones....so annoying. Even going down there doesn't help....i just…read morewanted to make a complaint because I haven't been receiving my mail in over 2 months and when it does come, the mail looks like it's been under someone's shoe; it's also mail that showed up on my dash about 3-4 weeks ago....this is horrible

The wait was so long , I was the second person in line and waited 20 minutes because the guy kept…read moremessing up. Thank God I was just in the neighborhood.

It's unbelievable how bad the customer service is. I scheduled a pick up for evening time frame…read more4:30 to 8:00. I get home to find out they came at 4:00 and marked order as no home. I called customer service asked to speak to a supervisor was told would received a call within 90 minutes LOL that was 3 days ago still no return call. I would never recommend this service and the only reason I'm using them now is because the seller sent a prepaid international label.

The local office is great but the company as a whole is terrible. There is no way to communicate…read morewith the staff in Earth City. You have to speak with the outsourced call center. All I wanted to know was what time was their cut off time for the day. You would think that this is a simple question but for DHL it is not. I got different answers or no answer including people just putting me on very long holds and eventually just hanging up. I had to just take a day off from work, which turned out to be completely unnecessary. Extremely unprofessional! I send and receive packages all the time. If you value your time, money and sanity just go to ANY other courier service. This has got to be the worst.

Staff is friendly and helpful. Store has everything I needed. I like the smaller local shopsread more

They are so nice, and take you right to what your looking for. Great customer service & fair…read moreprices. Free popcorn is a plus.

The team was excellent. Moved a refrigerator from my in-laws home to mine. Tight squeeze getting…read moreit out but the team figured it out. Great team; would highly recommend.

Great experience! 2 guys helped memove from my apartment to a house. They were fast & efficient!read more

Aaron was amazing he really went above and beyond to help us figure out how to handle the situation…read morewe needed him for! He always followed up exactly when he said he would. Ultimately, we ended up not needing his services but could not be thankful enough for all his help! that's how AMAZING his customer service was. 10/10 highly recommend! Thanks Aaron!

Aaron and Expeditiously Courier Service are absolutely fantastic. I called him at 9 pm with a rush…read moredelivery and he was able to get it done - went above and beyond and communicated with me along the way from pick up to delivery. HIGHLY recommended and Aaron is a great guy and hard worker, a rarity in these days. If I ever need a courier in St Louis again, Aaron and Expeditiously Courier Service will be my only choice. THANK YOU!