Review edit: after posting this review someone from RXO contacted me and was able to find me a…read moresooner delivery time and the delivery people were professional and efficient. I appreciate the effort Joanna from RXO who helped expedite the delivery after coordinating with the local warehouse by me. Original Review: I ordered a washing machine from LG on 11/22/2025. The estimated delivery date was 11/28/2025. That day came and went and nothing was delivered to my home and no update was provided. I contacted LG and they stated that RXO would deliver my item on December 5th. However, when discussing with RXO, the next available date was actually December 12th, yesterday. I was told that I would receive a text message with the estimated delivery time the night before (December 11th) after 5PM. I never received a text message that evening and did not receive any call from a delivery person the evening before as indicated. The morning of December 12th, I received a text message stating my item would be delivered between 3:00-7:00PM that day. I made sure that I was home from that timeframe, and 7:00PM came and went with no delivery and no update from their team. When I checked my tracking information after being no-showed, it simply said "Cannot Perform Stop - Carrier reschedules enroute due to issues, such as broken down equipment, results in exception.: undefined" When I spoke with three different RXO customer service people, two of the said there was an injury during another delivery so my delivery was cancelled, and a third person said my item has not yet arrived to the warehouse. I have since received another opportunity to schedule my item to be delivered, with the next available date of December 20th which is another 8 day delay despite my item sitting at a warehouse 5 minutes from my house and my delivery being cancelled yesterday after getting no-showed and not being provided with any update the day of delivery. This company is terrible, their reliability is terrible, the customer service is terrible, and I will never order another item that needs to be delivered by RXO.

Mark and his team were on time. We had other contractors on site concurrently and he worked…read moreincredibly well to complete the assembly within 30 minutes without interrupting/delaying the other workers. The dining set looks fantastic!

It's unbelievable how bad the customer service is. I scheduled a pick up for evening time frame…read more4:30 to 8:00. I get home to find out they came at 4:00 and marked order as no home. I called customer service asked to speak to a supervisor was told would received a call within 90 minutes LOL that was 3 days ago still no return call. I would never recommend this service and the only reason I'm using them now is because the seller sent a prepaid international label.

The local office is great but the company as a whole is terrible. There is no way to communicate…read morewith the staff in Earth City. You have to speak with the outsourced call center. All I wanted to know was what time was their cut off time for the day. You would think that this is a simple question but for DHL it is not. I got different answers or no answer including people just putting me on very long holds and eventually just hanging up. I had to just take a day off from work, which turned out to be completely unnecessary. Extremely unprofessional! I send and receive packages all the time. If you value your time, money and sanity just go to ANY other courier service. This has got to be the worst.

Every single package that I've ever had go through this facility, gets lost,damaged, or delayed!…read moreSomething needs to be done!

Awful!! I sent an priority overnight package ($36) 4/2/26 from 63119 to be delivered overnight to…read moreOlathe KS -- arrival was supposed to be 4/3/26 by 6:00 pm. It is now 4/6/26 and package has not left St. Louis!!! Package cannot be found. So, frustrating and would NEVER use USPS again or recommend. Fed Ex next time....

I have had zero issues with TAGG Logistics. I only hear about them when I order something from Home…read moreDepot and have never had an issue with them.

For months, we tried to reach the management team of Tagg Logistics to resolve damages to our…read moreinventory while under their care. We reached out to our account manger, Michael Lutseo, the general support ticket system, and by phone but they ignored our attempts to resolve the issue. We sent a detailed report showing pictures of the damaged goods and how we calculated the total cost of replacement which came to $6,625.81 - some pictures from the report are attached to this review. As you can see from the photos, Tagg Logistics showed a complete lack of care for our inventory. The top boxes were water damaged and filthy and the pallets were over stacked so the bottom rows were crushed. We run a portfolio of subscription businesses and use a number of 3PLs and Tagg Logistics is the only one that we have encountered that has been completely unresponsive and unwilling to fix a mistake. I would suggest avoiding them all together and if you are an existing customer, you should do regular site inspections to confirm the condition of your inventory.

My Delivery driver went above and beyond to help with large package I REALLY APPRECIATE HIM!! Sorry…read morecan't remember his name AWESOME

Absolute garbage, Dude parked outside our front door, claimed WRONG ADDRESS even though they were…read moreliterally RIGHT there. We're waiting today to get our package in hopes it isn't fried and or damaged. Called customer service, the Asian lady we spoke to was short, snappy and not listening to us AT ALL. We thought she was going to hang up on us before she would transfer us to a nicer man who seemed much more apologetic but we can't even pick up our own package. Having to WAIT AGAIN When its not even an hour away? How does the Asian lady and this Driver have jobs? This isn't the first time, EVERY SINGLE TIME we get a package from this place they ALWAYS ALWAYS ALWAYS mark our address as "INCORRECT" we look at the box? Its CORRECT I don't get why they hate our address so much.

Excellent staff and service! I had oversized equipment that was heavy. It needed to be packed and…read moreshipped and the staff delivered. Everything arrived safe and sound and I even received complements (or the UPS staff did) on the packing job. Thank you!

After validating they got a digital package to print out for an elderly customer had arrived..... I…read morethen asked if they would have the ability to scan back the package once the elderly customer would signed them.... They said no..... so assuming that was implying that the customer would have to use the "Self-services kiosk himself.... I asked again and verifying twice that the location for Printing/SCANNING/EMAILING and SHIPPING Packages....No longer Scans to have an email go back the original user because that service isn't there. He confirmed in their store they ONLY fax now because of a "NEW" machine for 2026 technology for digital packages. The only UPS store in America.... apparently not able to do this task. Then the rep made fun of me in front of another customer. Then hung up on me. Then I called back to confirm the digital package had been deleted and they hung up again. Bad location for UPS. Hope it goes higher up and please help them get a scanner in their building again.

Best location for me. Everyone is very helpful and pleasant even when they are extremely busy…read more Store is always clean. Parking is plenty. Best UPS store in the area.

Needed to return a package, and stopped at this location on my way to work. Service was quick, the…read moreinside was very clean and organized, and the woman assisting me was very polite. She packaged my items up for me with no problem and ensured i got my tracking numbers.

Shipping bliss...that's what I have to say. Great staff, friendly experience, thank you very much…read moreFedEx ship center. I do not recommend going to the off-site locations, this is the only way to ship FedEx.

Fed Ex is absolute shit. Everytime and comes through them it late lost or I never get it. Will…read morenever buy from anyone the uses fed ex for shipping ever again. Its a shame this shit company cost other companies return customers. Thanks Brendan. Lol how hard is your job.

Staple for all my returns. Staff is welcoming and helpful. Busy location but lines are never too…read morelong. They have envelopes, boxed and other packaging necessities. They're located in a strip mall and use a shared parking lot. Store is brightly lit with signage. Recommended for your shipping needs.

Stopped in on my way out of town. Young girl who helped me was awful. No customer service skills…read more The young man working with her attempted to help, but it was no good. I would highly recommend everybody stay away from this location. The young lady was rude and totally not willing to work with me.