Very small post office. Very friendly and helpful. The kind of place where they know their…read moreregulars. I tried another location and the technology wasn't working right. I was in and out under 5 min. I would enjoy this location if I lived closer.

This is really more of a shout out to folks like Valentina and Lydia. I actually believe everyone…read moreat this location works hard to get our packages to the next point. In the attempt to move our worldly possessions to places like northern Michigan and Alaska, moving companies charge in the tens of thousands. We've made some tough compromises and left a lot here, sold some stuff and mailed the rest. It ends up being a fraction of the cost of a mover. The good people at the Minden P.O. never complain, always bend over backwards for us. Even last month when we brought in 14 boxes of our junk for them to process. They were so obliging that they even suggested a less expensive way to send it. One of the fellows in the back lent us a hand truck to being the boxes in from our car. That was a Godsend. In the couple dozen experiences we've had at this branch, we have never been disappointed! 11/23

4/8/2023 First time…read morestopping in at the post office.. I would love to do a road trip visiting the small towns and taking pics of the buildings . You could see the employees loading up the mail.

I just want to give a shout out to Kim from the Post Office in GV…read more We were trying to forward our mail and get a key to a cluster box at our new office. We stopped in a couple of times and nobody could be sure why they were not ready to give to us yet. Today we stopped in and Kim took my number, then proceeded to call me and tell me that the reason nobody could figure out what was going on was that the owner of the building already had our keys!! It just made my day to have a postal service employee take the time and interest to get this resolved and then follow thru with us. Thank you Kim!!

Another great visit and I'm happy again as a customer…read more I arrived just minutes after they opened, and I was the second person into the store. The gentleman in front of me was taken care of with a positive attitude by the employee, and my two transactions went quickly and efficiently. I'm not sure how it could've gone better.

I don't recommend using the passport photo service at this location. I got my passport photos here…read moreand they were not only unable to provide me with a digital photo that was acceptable to the online renewal service, but they eventually refused to respond to my requests for an acceptable photo. And that was the manager. The photos they sent were not the correct size and both of the employees I dealt with did not know how to resize them correctly. This store seems to do a good job on everything except the digital photos. You pay your money you take your chances.

I concur with the positive reviews of the staff and service at the Zephyr Cove, NV post office (…read morezip 89448 ) -- it is a very convenient post office, with great staff. I have no idea what Nicole G. is talking about in her 2018 complaint -- there is NO US Postal Service DELIVERY TO PHYSICAL ADDRESSES on the Nevada side of the south shore of Lake Tahoe ! (Perhaps she confused UPS with USPS ?). And Lauren A., what are YOU talking about ? First of all, there IS an external mail box set up for drive-by, mail drop off. As for your "not handicap friendly ... inside mail too far from entrance" critique, I don't get it. There is handicap parking directly in front of the entrance, and there are no steps to get inside, where the front counter is 20 feet from the door. You must be thinking of a different location.

Horrible delivery service. I was expecting a package today and at 8:54am the tracking said it was…read moreout for delivery, but at 9:42am it is marked as returning to seller. There were people awake and even outside around that time and there is no excuse why I did not receive my package. I need this package by today and I thought USPS was a reliable service, but this lack of customer service explination and me not recieving the package shows severely otherwise. What I can assume, since the package was not delivered, was that it was stolen by the delivery personel. I also tried calling customer service and they hung up on me. The level of professionalism is very prevalent.

I wrote this review before going into the store in person based on the phone calls. Rest of review…read moreis post-Terry. Terry is the man. --- HORRIFICALLY bad. They don't answer their phones during business hours, they don't have a way to leave voice mail, and they like to return your packages without notice and with a useless error code ("wrong address"). Horrible, bad, awful, terrible, useless. I'm so furious right now I'd vote for whichever candidate offers to defund USPS. --- BUT, after going inside I met Terry (90% sure that was his name). And Terry gets 5 stars all to himself. USPS was returning my packages left and right and every person at USPS - this store and the main office - told me 500 different reasons for why it was happening, but no one had a clue how to fix it and most said it couldn't be done and I was just screwed. Terry the savior gave me a form the size of half-sheet of paper, told me to write down 3 things (name, address, and signature) and he'd fix it all. AND HE CAME THROUGH. Packages arrive, mail arrives, all is well. Terry gets 5 stars, the phone services and rest of the office gets -1, so it averages out to 2 stars. They should give Terry control of the office and fire anyone who answers the phone. Or maybe I'll hire him.

I've never had an issue with this place before, which is why this experience was so disappointing…read more The lady working up front today seriously needs to work on her attitude and learn how to be more personable when dealing with customers.

Quality/Quantity - This must be one of the largest, if not the largest, post office in Carson City…read more It is huge! My pictures do not do it justice. Ambiance - Huge location, including the parking lot. Service - Okay. Mostly self service. Well today the line was crazy long?!?! See pictures. Open 5.5 days. Monday through Friday from 8:30am to 5pm; and on Saturday from 10am to 1pm. They are closed on Sundays. Services available at this location - Financial services (money orders, etc), passport, pickup services (mail hold, etc), business services, biometric services (fingerprint, in person proofing), etc. Price - Affordable. Owner Comment - Congrats on your success since 1971 (formed in Washington DC) with your $80B in revenue. Much controversy about your profitability or lack of it. This is an "independent" agency of the executive branch of our US government. You have an amazing history dating back to 1775, but I will not go into that here.

The worst post office ever. Here 20 minutes before they open, 3rd in line. They open 3 minutes…read morelate. They start with 1 clerk to help people and another at the desk but weighing mail. Maybe they should do that in the back when there are 20 people waiting in line. Finally another person comes to help. Both clerks in the back for 10+ minutes. Apparently they can't find what customers need. I've lived in Carson City for 5 years and EVERY time it's a similar experience.

More than 6-hours per day (Monday - Friday) for the "window" to be staffed. That's only 30-hours…read moreper week. Most of the employees are friendly and polite, providing quality service, if you can get them in the 6-hours that they are available per weekday. I understand very well that the USPS budget has been slashed recently, so it's not their fault (personally). It's just very inconvenient and frustrating.

Great Service, always friendly and helpful. I do wish that they had some Saturday hours.read more

Greater Genoa citizens don't receive direct mail service at their residences and businesses…read more Instead, most everyone has a box at the Genoa Post Office. So depending on the time of day, the Genoa Post Office is a happening place. Getting in and out of the parking lot can be an adventure in itself, and with COVID, it's sometimes hard to recognize your neighbors. Now that Gayle and I live just outside of Genoa Proper, I enjoy the experience. When Gayle first registered for our PO Box, the postal employee immediately noted that Vassar was a Genoa Proper name. That's true as her Dad's family arrived here around the 1940s. So that makes only me as the California invader (via Iowa) in our house. :) If there's too much mail to fit inside the box, I'll either see a key inside the slot, directing me to a larger "locker" space to retrieve my package. Otherwise, I'll see a yellow or green slip, directing me to the desk. The folks working at the post office are nice and with a local flair that I relish. They'll even collect my MIL's mail for me to deliver, no questions asked.

7/24//2018: The historic Pony Express Trail Post Office's location is 3/4ths blocks away South from…read moreNixon Street, Genoa, NV 89411. The Post Office's sign is quite small and unfortunately, the sign's location is not directly standing via Foothill Road! Apparently, there seems to be one USPS employee working upon my arrival so, you must hail for service. Anyway, just after the Post Office's location is the antique store . . . FYI~A blatant landmark searching for the antique store signage in order, looking for the Post Office, I guess? I didn't see a US Flag flying so, I just don't understand why as a government office, there's no flag~Waaaah . . . Well~My suggestion is drive super s-l-o-w so you won't miss the USPS' driveway!

started with Public Storage who are scammy and predatory and then moved to Stor All. Night and day…read moredifference. Honest, responsible, reliable, economical. if this place has room, this is the place to stir your things.

Customer everytime we move for the past 40 years. Never ever had a problem until this time. The…read moremanagement sucks big time. Where do you find idiots like this? Store all has definitely seen better Management After this experience I would NEVER USE THIS PLACE AGAIN!!!!! Costly experience. Rather than being helpful or professional the management team here is fully Abusing what little power that they should never had been given to these clowns the first place .!!!!!