This is the kind of Post Office you want to go to. No lines with caring and attentive staff…read more Stephanie is knowledgeable and willing to help with any postal issues. Watch for the Flag pole, as office is tucked in behind some foliage.

Quality/Quantity - This must be one of the largest, if not the largest, post office in Carson City…read more It is huge! My pictures do not do it justice. Ambiance - Huge location, including the parking lot. Service - Okay. Mostly self service. Well today the line was crazy long?!?! See pictures. Open 5.5 days. Monday through Friday from 8:30am to 5pm; and on Saturday from 10am to 1pm. They are closed on Sundays. Services available at this location - Financial services (money orders, etc), passport, pickup services (mail hold, etc), business services, biometric services (fingerprint, in person proofing), etc. Price - Affordable. Owner Comment - Congrats on your success since 1971 (formed in Washington DC) with your $80B in revenue. Much controversy about your profitability or lack of it. This is an "independent" agency of the executive branch of our US government. You have an amazing history dating back to 1775, but I will not go into that here.

The worst post office ever. Here 20 minutes before they open, 3rd in line. They open 3 minutes…read morelate. They start with 1 clerk to help people and another at the desk but weighing mail. Maybe they should do that in the back when there are 20 people waiting in line. Finally another person comes to help. Both clerks in the back for 10+ minutes. Apparently they can't find what customers need. I've lived in Carson City for 5 years and EVERY time it's a similar experience.

I wrote this review before going into the store in person based on the phone calls. Rest of review…read moreis post-Terry. Terry is the man. --- HORRIFICALLY bad. They don't answer their phones during business hours, they don't have a way to leave voice mail, and they like to return your packages without notice and with a useless error code ("wrong address"). Horrible, bad, awful, terrible, useless. I'm so furious right now I'd vote for whichever candidate offers to defund USPS. --- BUT, after going inside I met Terry (90% sure that was his name). And Terry gets 5 stars all to himself. USPS was returning my packages left and right and every person at USPS - this store and the main office - told me 500 different reasons for why it was happening, but no one had a clue how to fix it and most said it couldn't be done and I was just screwed. Terry the savior gave me a form the size of half-sheet of paper, told me to write down 3 things (name, address, and signature) and he'd fix it all. AND HE CAME THROUGH. Packages arrive, mail arrives, all is well. Terry gets 5 stars, the phone services and rest of the office gets -1, so it averages out to 2 stars. They should give Terry control of the office and fire anyone who answers the phone. Or maybe I'll hire him.

I've never had an issue with this place before, which is why this experience was so disappointing…read more The lady working up front today seriously needs to work on her attitude and learn how to be more personable when dealing with customers.

That girl working there is a gem!! Place is good except lobby is a bit dirty where are the…read morecustodians to clean it up?? Also, I co e here often to mail my packages and that girl at the counter never has help. That's not ok!! Lines out the door sometimes and I see she is always alone with no help. Think I'll call the Better Business Bureau on that situation. I think I'll call corporate too. So, awesome e review on the lady that work in there but no stars on cleanliness on the lobby or taking advantage of a postal employee who never has help. Shame on you USPS.

Lunch hour closed 1 to 2 pm : now 2:11 still waiting for PO to re-open - unacceptableread more

literally the worst post office i've ever come across. i've gotten mail to my house every time, but…read morethe one time I order something and it goes through this office they claim my address doesn't exist. Amazon & fedex say I exist but not usps!! My package got all the way to this post office and then was sent back...good luck with these people! they can't read!

Rude carrier who came up and verbally assaulted me. Told her to leave. Won't deliver mail says "no…read moresuch address exists" and returns to sender. Absolutely useless. Escalating complaint to state government. Fire Phillip Dixon. https://www.uspsoig.gov/hotline file your complaints using this link.

I order alot of things from Amazon, so I'm forever going in to pick up my packages. They have…read morealways been very curious & pleasant to me. I've never had any problems or situations that all the other comments have had. Maybe the comments are from people who have the attitudes...Not the Postal Workers. Just Sayin'.

I'm always bringing neighbors their mail because our postal carrier probably needs glasses!…read more recently I have been waiting weeks for my new bank card and it never showed up. I'm forced to order another one hopefully this time it shows up. bank said they mailed it in October never got it! it's now November and I can't get money from my account thanks to the crap delivery post office we have. I had a disabled friend stay with me for a few months and the post office refused to deliver mail to her. she had a stroke paralyzed half her body and they made her come to the post office in the cold of winter in her electric cart in order to get her mail. they insisted we mark the in-law quarter as a separate address. Which would make it a rental and it is not a rental. She stayed there for free as a favor for a few months. Went to talk to the manager at the post office about it and he was absolutely rude. He literally called me a liar when the postal lady refused to deliver the address mail to our address. this post office needs new leadership and glasses for the postal carrier who is delivering my mail to other peoples address. This time it affect me where I can't access my account with my debit card! Sure I can go to the bank, but with my working schedule graveyard shift banks open from 9 to 4 that would leave me three hours of sleep.. this post office needs to be investigated for the inability to do their job correctly!

4/8/2023 First time…read morestopping in at the post office.. I would love to do a road trip visiting the small towns and taking pics of the buildings . You could see the employees loading up the mail.

I just want to give a shout out to Kim from the Post Office in GV…read more We were trying to forward our mail and get a key to a cluster box at our new office. We stopped in a couple of times and nobody could be sure why they were not ready to give to us yet. Today we stopped in and Kim took my number, then proceeded to call me and tell me that the reason nobody could figure out what was going on was that the owner of the building already had our keys!! It just made my day to have a postal service employee take the time and interest to get this resolved and then follow thru with us. Thank you Kim!!

Very small post office. Very friendly and helpful. The kind of place where they know their…read moreregulars. I tried another location and the technology wasn't working right. I was in and out under 5 min. I would enjoy this location if I lived closer.

This is really more of a shout out to folks like Valentina and Lydia. I actually believe everyone…read moreat this location works hard to get our packages to the next point. In the attempt to move our worldly possessions to places like northern Michigan and Alaska, moving companies charge in the tens of thousands. We've made some tough compromises and left a lot here, sold some stuff and mailed the rest. It ends up being a fraction of the cost of a mover. The good people at the Minden P.O. never complain, always bend over backwards for us. Even last month when we brought in 14 boxes of our junk for them to process. They were so obliging that they even suggested a less expensive way to send it. One of the fellows in the back lent us a hand truck to being the boxes in from our car. That was a Godsend. In the couple dozen experiences we've had at this branch, we have never been disappointed! 11/23

I have a huge suspicion somebody delivering the mail is stealing packages and opening mail/taking…read more$/cards. I have not recieved many packages. I just had a card sent, it was opened, the items taken, then taped back up. They weren't even smart crooks, I would have disposed of the mail all together then send something empty. Not great service at all.

Neil is the best! By far one of my favorite people/usps workers in the Gardnerville area. He's…read morealways extremely helpful and he knows his stuff. Not sure if Neil will ever read this, but you're fucking awesome! I love you.