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South Lake Tahoe, CA

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USPS

3.2 (12 reviews)
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5 months ago

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5 days ago

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3 years ago

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8 years ago

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15 years ago

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15 years ago

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8 years ago

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6 years ago

About a month ago I needed to get a last minute money ordered. Jeff was very helpful and polite. That's why I'm giving them 5 stars.

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7 years ago

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6 years ago

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12 years ago

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US Post Office - Mailing Needs

US Post Office

1.9(57 reviews)
2.2 mi

I wrote this review before going into the store in person based on the phone calls. Rest of review…read moreis post-Terry. Terry is the man. --- HORRIFICALLY bad. They don't answer their phones during business hours, they don't have a way to leave voice mail, and they like to return your packages without notice and with a useless error code ("wrong address"). Horrible, bad, awful, terrible, useless. I'm so furious right now I'd vote for whichever candidate offers to defund USPS. --- BUT, after going inside I met Terry (90% sure that was his name). And Terry gets 5 stars all to himself. USPS was returning my packages left and right and every person at USPS - this store and the main office - told me 500 different reasons for why it was happening, but no one had a clue how to fix it and most said it couldn't be done and I was just screwed. Terry the savior gave me a form the size of half-sheet of paper, told me to write down 3 things (name, address, and signature) and he'd fix it all. AND HE CAME THROUGH. Packages arrive, mail arrives, all is well. Terry gets 5 stars, the phone services and rest of the office gets -1, so it averages out to 2 stars. They should give Terry control of the office and fire anyone who answers the phone. Or maybe I'll hire him.

This post office is an Absolute joke. Literally 2 out of…read morethree package deliveries are usually delayed with explanation that they were unable to access the property (our mailbox is in the curb and front door is 20' from street), or they deliver to the wrong address. Today's missed delivery explanation was "USPS ran into an issue when attempting delivery..."There was No issue. I was in front yard all afternoon and they never came by. Inexcusable!!! In addition, when trying to call and get information, their phones rings continuously continuously but never answer.

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US Post Office - Signage

Signage

US Post Office - Lots of PO Boxes!

Lots of PO Boxes!

US Post Office - The Entrance

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The Entrance

United States Postal Service - Wednesday, April 3, 2019: lobby and store area.

United States Postal Service

3.7(6 reviews)
6.0 mi

I'm not sure I've ever considered writing a review for a post office before, but the employees at…read morethis location went above and beyond and deserve some high fives! I went in today to mail two separate items. One was a birthday gift to my nephew, the other was a rather large and uniquely shaped set of chef knives in a bag. I initially didn't find what I was looking for, but Cory stepped right up to the plate and guaranteed he could assist me. Well, he was spot on! Not only was he able to find the correct size of boxes but he also packed them for me! Who does that? I felt like I was in that movie, Blast from the Past when people actually honored customer service. It was wonderful. Okay, I know you are probably thinking, I was at the post office to mail a package, but it was more than that. He was kind and courteous and never acted inconvenienced. I would recommend this location for the fantastic service, friendly smile, mailing supplies and gift boxes.

I concur with the positive reviews of the staff and service at the Zephyr Cove, NV post office (…read morezip 89448 ) -- it is a very convenient post office, with great staff. I have no idea what Nicole G. is talking about in her 2018 complaint -- there is NO US Postal Service DELIVERY TO PHYSICAL ADDRESSES on the Nevada side of the south shore of Lake Tahoe ! (Perhaps she confused UPS with USPS ?). And Lauren A., what are YOU talking about ? First of all, there IS an external mail box set up for drive-by, mail drop off. As for your "not handicap friendly ... inside mail too far from entrance" critique, I don't get it. There is handicap parking directly in front of the entrance, and there are no steps to get inside, where the front counter is 20 feet from the door. You must be thinking of a different location.

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United States Postal Service

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USPS - postoffices - Updated October 2026

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