Friendly staff, able to take care of multiple issues easily. They lock up the building at night,…read moreso you unfortunately can't access to self service kiosk to print labels, etc. Because of this, I wish they would stay open later in the day, like 5pm on weekdays.

First things first, I'm the realest...jk jk (Cardi B joke... *cringes internally*)…read more Okay, first things first for real: we're in the middle of a pandemic and these people are still friendly, knowledgeable, kind, and well-stocked with hand sanitizer. It's clear that these postal workers are working hard to keep up with the flow of mail regardless of the global situation and it is so appreciated. When you visit this location right now, expect all the normal services that you need along with some other additions like glass partitions to keep the workers safe and healthy. If you need hand sanitizer, just ask. They keep it behind the desk. Now on to the normal review. I've been using this post office now for over a year and I haven't had any issues. The employees are friendly and helpful. When I have issues or am confused about how to write out something, they are always really willing to help. This is the only post office within the city, I believe, so you may come here because of lack of choices, but you won't be disappointed.

I've had a mailbox at this location for 9 years. It's always suited my needs end the people at the…read morestore are kind and helpful, often reminding me of discounts that I may be able to take advantage of when shipping items. I highly recommend this business!

Usually, I've had no problems sending my returns through here, but I discovered an exception. An…read moreOld Navy package that I had sent through this UPS store for returns in April ended up at Macy's somehow. I found this out because Macy's sent it back to me in a package that just arrived today, with a note saying that I attempted to return it to Macy's, which I did not. My package was clearly sealed and labeled, and had the printed slip on the inside. But now that I have the package back, it's too late to send back for a refund. I know there's nothing that can be done about it now, but I'm honestly confused as to how a package clearly labeled for returns to one major chain ended up sent through a completely different company's return system. And now I can't get that money back. The Pleasant Street staff are nice and I don't want to be *that* customer, but please do better in the future.

Absolute worst experience ever. I have lost all confidence in the postal service. Sent an…read moreovernight envelope at 9:30 in the morning to reach its destination at 12 noon the next day. 12 noon the next day, not there. 12 noon the day after, not there again. I go to the post office to see what's up. Their response: "Why are you here?" Why the f*$% do you think I'm here?! RIDICULOUS. Never using USPS again. Hope they cease to exist soon.

Generally never a line, quick service and always kindness from the other side of the counter.read more

Keep hiring employees who throw packages anywhere to get trampled on and destroyed! Perfect…read moreservice! Ugh!

This USPS public office, located at 145 Univeristy Drive, Amherst, MA, violates the Americans with…read moreDisabilities Act. There are no automatic door openers for entering and exiting both the public foyer and the servicer desk area. I witness disabled, injured, and elderly patrons having to wait for other patrons to open and close doors for them. The ADA requires independent access. This is a disgrace.

Sent a small package on May 5th, with a delivery date of 8th. It's now 24th and it's still not…read morethere It just keeps looping in and out of Springfield. ( 7 times now). I've called the postmaster of Williamsburg several times now. She has been kind and understanding and has done all she can But I believe more can be done I will update if this gets resolved

This is the best post office around this area. I literally avoid the Indian orchard branch even…read morethough it's closest to me because they have the rudest woman in there ! This place has the most polite and helpful employees. I've NEVER had a bad experience here. If you need help with anything, they're willing to assist you. Highly recommend this post office !

I called the post office this morning, as I was struggling to find information for a phone number…read morefor a small post office in New Hampshire. Erik was beyond helpful, not only in finding the phone number for me but also assisting with seeing if the address I had was correct. (It wasn't.) He was also very patient with me, as I was more than a bit rushed. I definitely recommend using this post office for their services. I actually go here instead of the post office in my town, but don't tell anyone. Ha ha!

So helpful and accommodating! Fix us right up so we can go on our ride great store great people!read more

Jason was a lifesaver when we walked off the street with a popped tire on our long distance ride!…read moreHe fixed it up in no time for $20, and was super nice! Would totally recommend and all the customers told us the same on our way out!