I've been using services from this FedEx location for years & have always experienced excellent…read morecustomer service.

The worst customer experience ever. I paid $165 to ship "next day". The receipt from the store…read moredid not contain a tracking number... So imagine how challenging that was. The package did not arrive next day...it arrived four days later. FedEx phone system is horrible... especially when you don't have a tracking number. And this store doesn't answer their own phone...they send it straight to FedEx Ex corporate. Where you cannot talk to a person. Horrible, slow and expensive. Never again.

Fed Ex keeps delivering to the wrong address and the local manager sent me to a representative in…read morethe Caribbean, and didn't want to listen to my suggestion.

I paid over 50 dollars for an overnight delivery of an envelope from Williston Vt to Cincinnati…read moreOhio. That was on a Wednesday and it has not yet arrived 5 days later. They suck as does the US postal service

Excellent service. Profession. There was a long line of customers when we arrived, but the…read moreemployees worked fervently and speedily and got thru in no time at all.

The service was outstanding. My husband and I came in for what we were told by staff at Verizon…read morewould be an easy and quick service: they understood from their central office that all UPS needed to do was to convert an order number for a return label. It took 30 minutes for the Verizon central office customer rep to finally provide the number that was needed by UPS. We are grateful to Jay and Sara, who both were staffing the UPS store, for getting on the phone, explaining over and over (and over again) to the customer rep what was needed. They were sympathetic and friendly to us and turned around this frustrating experience. They both continued to help customers while Jay held onto the phone and explained yet another time what was needed until, at last, the person on the phone sent rhe number. Thanks to these capable and friendly staff members who maintained good humor throughout. Gail R

Dear Staples Customer Service, I am writing to formally…read morelodge a complaint about my recent experience at your Williston, VT location. I went to this Staples intending to return an Amazon package via UPS. There is a large sign on the entrance door that clearly states that the store accepts both UPS and USPS returns for Amazon. However, when I asked about it, I was abruptly told that Amazon returns are not accepted there. The employee who spoke to me -- an older man with a beard, who appeared to be training a new associate -- was extremely rude and dismissive. Instead of clarifying the policy in a respectful manner, he impatiently remarked that "if I had paid attention, I would have seen the sign" stating otherwise. The tone and attitude were unprofessional and discourteous, and it was troubling to see that this was the example being set for a new employee. In today's era of internet shopping and package returns, clear communication and respectful customer service are essential. Unfortunately, this experience left me feeling alienated as a customer. The misleading signage compounded by the unacceptable attitude of the employee has made me reluctant to return to this location. I strongly encourage Staples to: Ensure that signage is accurate and not misleading about Amazon return services. Reinforce customer service training, especially for employees who are responsible for training others. I hope that this feedback is taken seriously and acted upon, as no customer should be made to feel dismissed or disrespected when simply trying to use advertised services.

Got yelled at by the manager because apparently they closed while I was shopping. Super…read moreuncomfortable and unprofessional. He claimed I "opened the door" and "if the doors closed we are closed". I was just looking around for supplies I needed and took my time, mind you while they were open. If there was any sort of announcement they were closing soon I would have left sooner. Maybe don't yell at customers for not realizing the store closed while they were shopping. Not coming here again, be more professional.

Well I had to send something out today...I went here. I gotta say I left happy!…read more Now I wasn't sure what to expect here when I first walked in. Any how it was 12:30 during mu lunch time. So I had a limited amount of time to get this done. I was at work. So I walk in to find the place with 2-3 people here. I was greeting by one of their employees. Asking how they may help and they just LISTENED. It was great! I had a frame I wanted sent out and they did just that. They kept it simple and easy. I had them pack it with me there. It didn't take them that long to pack it. Now I hate packing...So Id rather make them do it. Plus if it brakes I could blame them! So its win win for me! Also wanna add if its under $100 item they will cover for free with no fee in-case its lost or damaged. I was out of there in no time! Now when you being them something to pack for you...Be ready to pay for it! It cost me $25 to ship something a few pounds. Now that does include them boxing it for me and making sure its packed right. Plus the cost of 3-5 day ground shipping. So over all its not that bad. I do however think it will get there with no damage by letting them do it. So the price didn't really bother me. Over all it was great. They are fast, friendly and pack fragile items very well! They are a good option if you dont wanna deal with packing your own stuff. Let them. Plus its their business and they seem to do it well! Solid 4/5 stars...I going to be going here for any shipping needs from now on if I dont wanna deal with our local post office.

Glad that this location is here, but there can be a long line at times and certain staff members…read moredon't seem to be aware of customer service skills and has been rude to patrons simply trying to drop off ready to go packages. 3/5 stars

I live on a country road and in the winter the mail truck was getting stuck. Spring has arrived and…read morethe road is fine, but the letter carrier apparently doesn't want to deliver to my mailbox. I went to post post office to pick up the 4 months of mail that had been held and was given the plastic bin it all was in. The clerk told me to leave the bin in front of my mailbox and it would be picked up. That was weeks ago and it's still there. In order to make it easier for the letter carrier, I moved my mailbox to a better location too. Still nothing. wtf?

Worst service I have ever received anywhere Tried to get a…read moremoney order Told afterwards that I couldn't use a charge card, but charged $3.00 on my card?! Then told by a "supervisor" that she didn't know how to take it off my card and I had to step aside And wait! It was all my fault apparently. This supervisor... Long grey hair and glasses Nastiest woman I've ever dealt with. You should be absolutely ashamed of yourself. Karma will get you.

The best. It's invaluable to be able to talk to someone who has an aesthetic for how things should…read morelook. I prepaid for the framing and when I went to pick it up, he told me that he'd used different mat than he had planned and gave me some money back. Who does this? His work is fabulous.

Jon's Darkroom has longevity because of Jon's dedication to his craft and to his customers. He…read morecontinues to live, work, and serve the same community he has for decades. I came in with a photo project to be gifted to my mother, and what may have been a practiced and simple matter of detail to Jon made my mother's day--forever.

Every single time I have gone into this particular UPS store, the employees who work there are so…read moreknowledgeable on the ball and courteous. They're all very smart, which is quite refreshing given the level of customer service you experience elsewhere. These guys go above and beyond, they all seem like they enjoy working there too, which gives off a great vibe to customers.

I recently went to the UPS store at Blair Park Road in Williston, Vermont, because I happened to be…read morein that area. Chris helped us with a multitude of things - he was extremely attentive, personable, and knowledgeable as well. It seems rare to meet someone so efficient, who goes out of their way to help!