A great local resource! Fast return on work and excellent quality.read more

The best. It's invaluable to be able to talk to someone who has an aesthetic for how things should…read morelook. I prepaid for the framing and when I went to pick it up, he told me that he'd used different mat than he had planned and gave me some money back. Who does this? His work is fabulous.

Jon's Darkroom has longevity because of Jon's dedication to his craft and to his customers. He…read morecontinues to live, work, and serve the same community he has for decades. I came in with a photo project to be gifted to my mother, and what may have been a practiced and simple matter of detail to Jon made my mother's day--forever.

YES! Pop Color is a great locally owned and operated print house. They have endless abilities and…read morea super friendly and helpful staff. If you have read any of my previous posts you know that I am a customer service queen and Pop Color hits the customer service nail on the head. Print houses can be intimidating to a new designer and on top of that, I'm a self-taught one. Printing quality projects presents a whole other level of education and knowledge, Francine at Pop Color helped me right along. Her patience and willingness to show me how to set things up properly and understand a bit more about printing really had a positive impact on my experience and my design knowledge. I felt welcomed and appreciated. The print projects I have had printed here have been high quality, I have yet to have a better experience in the greater Burlington area.

As far as printers go, this company is awesome! They produce amazing work and are very easy to work…read morewith. I used them to print some postcards and business cards that I had designed myself for my small business. They were very helpful and knowledgeable about design, paper and printing techniques (things I am not very familiar with), and were always very responsive to questions. I will definitely use them again in the future!

Disclaimer: this UPS Store franchise is owned by an acquaintance of ours…read more It's our go-to place for printing and copying, but, as with so many Burlington area businesses, it comes down to staffing, and they've finally gotten it right. Between all the different projects we work on in a year, we probably make 20,000 copies. (OK, I guessed.) In any case, these folks do what they can to make sure you get what you need. I'm sure the packing and shipping and other mail-related services are great, too, but this is our go-to place for printing and copying. We try to send business to nice and helpful people, and you should, too.

Every single time I have gone into this particular UPS store, the employees who work there are so…read moreknowledgeable on the ball and courteous. They're all very smart, which is quite refreshing given the level of customer service you experience elsewhere. These guys go above and beyond, they all seem like they enjoy working there too, which gives off a great vibe to customers.

The service here has pretty consistent above average -- and occasionally exceptional…read more I can here looking for 5-tab file folders. They had a whole row of 3-tab folders, but I want what I want. I saw an empty shelf labeled for 5-tab folders, so I ask Earl about it, who radioed Dylan. Dylan checked the usual overflow stock in the back of the show room, but no luck. "Wait one moment, I'll check the back." And guess what he found? Now, if the folders had been properly stocked on the shelf or at least in overflow, I'd add an extra star. But both Earl and Dylan were so very polite and pleasant, like they just can't wait to make your day. And that's the kind of service l like to see! Nice going, Earl and Dylan :)

Dear Staples Customer Service, I am writing to formally…read morelodge a complaint about my recent experience at your Williston, VT location. I went to this Staples intending to return an Amazon package via UPS. There is a large sign on the entrance door that clearly states that the store accepts both UPS and USPS returns for Amazon. However, when I asked about it, I was abruptly told that Amazon returns are not accepted there. The employee who spoke to me -- an older man with a beard, who appeared to be training a new associate -- was extremely rude and dismissive. Instead of clarifying the policy in a respectful manner, he impatiently remarked that "if I had paid attention, I would have seen the sign" stating otherwise. The tone and attitude were unprofessional and discourteous, and it was troubling to see that this was the example being set for a new employee. In today's era of internet shopping and package returns, clear communication and respectful customer service are essential. Unfortunately, this experience left me feeling alienated as a customer. The misleading signage compounded by the unacceptable attitude of the employee has made me reluctant to return to this location. I strongly encourage Staples to: Ensure that signage is accurate and not misleading about Amazon return services. Reinforce customer service training, especially for employees who are responsible for training others. I hope that this feedback is taken seriously and acted upon, as no customer should be made to feel dismissed or disrespected when simply trying to use advertised services.

I work for a non-profit organization that has printed with Turmax for over 5 years. We have always…read morefound them to be friendly, affordable, and reliable. One of our most recent print jobs was for 200 promotional brochures. We submitted our print job on a Monday afternoon, and picked it up on Tuesday morning. Turmax even printed the brochures on a high-quality glossy paper at no extra charge. Bottom line: Turmax has been a pleasure to work with.

From the owner: Family Owned Business. We print Letterhead, Envelopes, business cards and more.read more

Very helpful staff and quick turnaround on jobs. You'll get exactly what you ask for. The UVM…read moreHistory Review is indebted to Minuteman Press for making our dream for each issue come true. Thank you!

I started using them because my sister worked for the company when it was Vermont Print & Mail. I…read morestuck with them because they do good work. Fair prices and fast turn around. I would totally recommend them.

Excellent service. Profession. There was a long line of customers when we arrived, but the…read moreemployees worked fervently and speedily and got thru in no time at all.

The service was outstanding. My husband and I came in for what we were told by staff at Verizon…read morewould be an easy and quick service: they understood from their central office that all UPS needed to do was to convert an order number for a return label. It took 30 minutes for the Verizon central office customer rep to finally provide the number that was needed by UPS. We are grateful to Jay and Sara, who both were staffing the UPS store, for getting on the phone, explaining over and over (and over again) to the customer rep what was needed. They were sympathetic and friendly to us and turned around this frustrating experience. They both continued to help customers while Jay held onto the phone and explained yet another time what was needed until, at last, the person on the phone sent rhe number. Thanks to these capable and friendly staff members who maintained good humor throughout. Gail R

I went here today to get an infant passport photo. Yes, the passport photos are pricey ($15)…read morecompared to AAA or CostCo (about $7). However, we had just been turned away by the FedEx Store down the street because they "couldn't take infant passport photos." I won't go into how the person at FedEx was wrong and clearly didn't want to help us. I will say that when we got in to UPS, everyone was very helpful and friendly. They knew exactly how to take the infant passport photo and our daughter was very comfortable with them. We were in and out in 15 minutes.

Outstanding friendly service. Very efficient in handling logistics…read more The manager is very helpful in all follow-ups.

Great staff! Outstanding service…read more I've been a box holder and customer for over 15 years. Laura, Josh everyone there are total professionals! Service is prompt and always friendly. The store offers convenience, terrific services, and an excellent variety of products from stationery to shipping. It just doesn't get any better than this.

Good service, easy to get to, and adequate parking. I had an Amazon drop-off and it was easy to…read moretake care of. I was in and out in less than five minutes. Helpful and friendly staff. Would recommend if you're in a similar situation (re: online return).