Good friendly fast service. No issues! I try to combine shopping at the market. No problems.read more

Outstanding friendly service. Very efficient in handling logistics…read more The manager is very helpful in all follow-ups.

Good service, easy to get to, and adequate parking. I had an Amazon drop-off and it was easy to…read moretake care of. I was in and out in less than five minutes. Helpful and friendly staff. Would recommend if you're in a similar situation (re: online return).

I find this particular worker there (a man), that's seems to have a rude edge to him…read more I've witnessed on several accounts to customer to be snappy and abrupt. I avoid this place now due to that level of unprofessionalism.

We are traveling and needed a notary plus three witnesses for an important document. This UPS…read morehandled everything for us - including witnesses, copies and shipping the documents for us. Everyone was helpful, efficient and very friendly. A great experience in every way!

They did a wonderful job wrapping all the glass units I had purchased. Nothing was broken or…read moreleaked. I would recommend them for any shipping job. They are also extremely nice people .

Excellent service. Profession. There was a long line of customers when we arrived, but the…read moreemployees worked fervently and speedily and got thru in no time at all.

The service was outstanding. My husband and I came in for what we were told by staff at Verizon…read morewould be an easy and quick service: they understood from their central office that all UPS needed to do was to convert an order number for a return label. It took 30 minutes for the Verizon central office customer rep to finally provide the number that was needed by UPS. We are grateful to Jay and Sara, who both were staffing the UPS store, for getting on the phone, explaining over and over (and over again) to the customer rep what was needed. They were sympathetic and friendly to us and turned around this frustrating experience. They both continued to help customers while Jay held onto the phone and explained yet another time what was needed until, at last, the person on the phone sent rhe number. Thanks to these capable and friendly staff members who maintained good humor throughout. Gail R

Well I had to send something out today...I went here. I gotta say I left happy!…read more Now I wasn't sure what to expect here when I first walked in. Any how it was 12:30 during mu lunch time. So I had a limited amount of time to get this done. I was at work. So I walk in to find the place with 2-3 people here. I was greeting by one of their employees. Asking how they may help and they just LISTENED. It was great! I had a frame I wanted sent out and they did just that. They kept it simple and easy. I had them pack it with me there. It didn't take them that long to pack it. Now I hate packing...So Id rather make them do it. Plus if it brakes I could blame them! So its win win for me! Also wanna add if its under $100 item they will cover for free with no fee in-case its lost or damaged. I was out of there in no time! Now when you being them something to pack for you...Be ready to pay for it! It cost me $25 to ship something a few pounds. Now that does include them boxing it for me and making sure its packed right. Plus the cost of 3-5 day ground shipping. So over all its not that bad. I do however think it will get there with no damage by letting them do it. So the price didn't really bother me. Over all it was great. They are fast, friendly and pack fragile items very well! They are a good option if you dont wanna deal with packing your own stuff. Let them. Plus its their business and they seem to do it well! Solid 4/5 stars...I going to be going here for any shipping needs from now on if I dont wanna deal with our local post office.

Glad that this location is here, but there can be a long line at times and certain staff members…read moredon't seem to be aware of customer service skills and has been rude to patrons simply trying to drop off ready to go packages. 3/5 stars

The folks who work here are super awesome!!!! Always pleasant and helpful. Mo problems with…read moreanything.

Owner or manager please see this - I got my passport overnight shipped and to be held at your…read morelocation, I got there today and it looks like you had just closed, even though the hours said 3 PM. Is there anyway you could help me out so I can see my family for Christmas? 479-877-5203

I was very impressed by the young lady at the UPS store on Main Street. She was focused, polite,…read moresmart and able to multi-task dealing with customers and being the only one there for the past several days. Definitely deserves a pay raise!

I live near this UPS store, but drive all the way to the Burlington US store just to avoid the rude…read moreand unhelpful employees at this location. It's baffling to me why any store owner would employ such obnoxious, rude employees to interact with the public. It's as if they're having a contest to see which employee is able to annoy the most customers. Avoid this place unless you really enjoy being treated poorly.

The absolute worst customer service. Front line staff was rude, combative, and sarcastic. To be…read morehonest, I stopped going here years ago in favor of Compass Printing in Saranac Lake. However, I was running errands in Lake Placid on Saturday and had a simple printing job to do (digital download I purchased from Etsy) which was 9 x 11 on paper. When I stopped in during the morning shift, I was told that their graphics person was off until Monday but it was simple enough that they could get it done quickly on Monday. I ask for an estimate, because I have no idea what it costs. They agree. Great, I thought. I followed their directions and emailed the file along with specs and my phone number. I received an email that same day asking for the size. I responded immediately. Monday comes and I don't hear anything, so I reach out. Nothing. So that evening, I go to the store. I wait in line, and when it's my turn, I give my name and the woman starts looking everywhere. Nothing. I'm patiently waiting, and no one knows anything. Finally, the graphics woman says that she told someone to do it, but they never did. Could I come back in a bit and they'll get them done? Sure, I say. I go to the grocery and run some errands and come back. When I come back, she has an envelope and tells me the print is terrible. Super pixelated. They tell me my file is way too small. I'm shocked because no one called me or mentioned it all the times I emailed or stopped in (remember they have my cell phone and email since I requested a quote, which I never received either). So I say that I have a higher resolution but I just sent it small since I was originally hoping for a quote. And that I can resend. At this point everyone walks away from the desk because the UPS driver has walked in and they all start sarcastically talking about how terrible all of their customers are and how angrier that are by all of them. And keep going on and on about how much people suck. Needless to say, I simply left at that point. 0 out of 5 stars. Would not recommend. Sorry I gave them a 2nd chance. Compass printing, I adore you!! For reference, I sent them a work order for a 16 page color annual report the other week. 800 copies, and they had it done in 24 hours and helped me carry the boxes to my car. Win!!

Friendly staff, but beware of the "insurance" they push if you are shipping anything. It…read morepurportedly allow a higher declared value, but it's no insurance whatsoever. We had damaged items. Went through a lengthy claim process. The added "insurance" didn't help whatsoever. It's the UPS gimmick to add to cash revenue without assuming any additional risk. Granted it's not this particular store's unique issue, but the practice misleading at the best.