The Plattsburgh UPS Store is my package receiving spot of choice when I need to purchase items that…read morecan only be shipped to the U.S. I've used the service a few times to receive things like boxed bicycles to small electronic parts. I especially like the fact that no pre-registration is required, even for USPS shipments. Open 7 days is also a must for me. The $5 flat rate per package received per week is reasonable. I was greeted with very friendly and courteous staff during my last two visits recently. I would recommend the package receiving service for any Canadian planning on buying and importing goods themselves.

The folks who work here are super awesome!!!! Always pleasant and helpful. Mo problems with…read moreanything.

Good service, easy to get to, and adequate parking. I had an Amazon drop-off and it was easy to…read moretake care of. I was in and out in less than five minutes. Helpful and friendly staff. Would recommend if you're in a similar situation (re: online return).

I find this particular worker there (a man), that's seems to have a rude edge to him…read more I've witnessed on several accounts to customer to be snappy and abrupt. I avoid this place now due to that level of unprofessionalism.

Every single time I have gone into this particular UPS store, the employees who work there are so…read moreknowledgeable on the ball and courteous. They're all very smart, which is quite refreshing given the level of customer service you experience elsewhere. These guys go above and beyond, they all seem like they enjoy working there too, which gives off a great vibe to customers.

I recently went to the UPS store at Blair Park Road in Williston, Vermont, because I happened to be…read morein that area. Chris helped us with a multitude of things - he was extremely attentive, personable, and knowledgeable as well. It seems rare to meet someone so efficient, who goes out of their way to help!

Outstanding friendly service. Very efficient in handling logistics…read more The manager is very helpful in all follow-ups.

Good friendly fast service. No issues! I try to combine shopping at the market. No problems.read more

Excellent service. Profession. There was a long line of customers when we arrived, but the…read moreemployees worked fervently and speedily and got thru in no time at all.

The service was outstanding. My husband and I came in for what we were told by staff at Verizon…read morewould be an easy and quick service: they understood from their central office that all UPS needed to do was to convert an order number for a return label. It took 30 minutes for the Verizon central office customer rep to finally provide the number that was needed by UPS. We are grateful to Jay and Sara, who both were staffing the UPS store, for getting on the phone, explaining over and over (and over again) to the customer rep what was needed. They were sympathetic and friendly to us and turned around this frustrating experience. They both continued to help customers while Jay held onto the phone and explained yet another time what was needed until, at last, the person on the phone sent rhe number. Thanks to these capable and friendly staff members who maintained good humor throughout. Gail R

I walked into the store just barely prepared to return an Amazon purchase. The people working…read morebehind the counter were amazingly helpful and friendly. They had me situated and on my way in no time. Thank you!!! Rhonda Desrochers

We are traveling and needed a notary plus three witnesses for an important document. This UPS…read morehandled everything for us - including witnesses, copies and shipping the documents for us. Everyone was helpful, efficient and very friendly. A great experience in every way!

Glad that this location is here, but there can be a long line at times and certain staff members…read moredon't seem to be aware of customer service skills and has been rude to patrons simply trying to drop off ready to go packages. 3/5 stars

I use this location often to return items to Amazon as well as pickup…read more Major issue for two returns brought there. My wife dropped off two returns and only one was scanned TWICE, while the other package was never scanned and showed never dropped off. One of my items still showed "awaiting drop-off" on my amazon account and when I looked at the two receipts she had from this store, they were both for the same package, not for -both- packages left there. I went back to the store with the duplicate receipts plus the shipping label that was also attached to the unscanned box they had in their possession. It was major fight to get them to look for the package they missed scanning and they wanted me to assume it would be scanned somewhere along the way, but, at over $50 for the refund of this item, I wasn't going to gamble nor assume that. So I stood my ground and demanded they find it and scan it to give me a receipt and proof it was dropped off. It took the guy less than 30 seconds to find it. They scanned it and gave me a receipt. 5 minutes later, Amazon issued me an update it was dropped off and gave me a prompt refund as well. This wasn't my fault at all, yet, I felt I had to fight and stand my ground just to get them to fix their error. NOT the treatment I would expect from a UPS store and the 3 star rating here is perhaps a star better then deserved. The moral of the story is, ....be sure to check your receipt carefully BEFORE leaving this store and be certain you have a receipt and proof of everything you dropped off there. If they mess up, at least you are right there to catch it immediately. I'll avoid this store for now and use another pickup/drop-off location!