The folks who work here are super awesome!!!! Always pleasant and helpful. Mo problems with…read moreanything.

I was there early this morning. The parking lot was empty. The lady at the counter was more…read moreworried about where I was parked than anything. I was parked directly in front of the store out of the parking spot a bit. My package was only a drop off. She accuse me of blocking the driveway for outback. My truck wasn't big enough if I parked it in the middle of the street to block off the driveway. I'm done with this place just waiting for the email that my package weighed more than the post office said it was, so I can be charged more. I haven't been here in a while and it's the same old BS. I believe Staples as a drop off point.

Good service, easy to get to, and adequate parking. I had an Amazon drop-off and it was easy to…read moretake care of. I was in and out in less than five minutes. Helpful and friendly staff. Would recommend if you're in a similar situation (re: online return).

I find this particular worker there (a man), that's seems to have a rude edge to him…read more I've witnessed on several accounts to customer to be snappy and abrupt. I avoid this place now due to that level of unprofessionalism.

Every single time I have gone into this particular UPS store, the employees who work there are so…read moreknowledgeable on the ball and courteous. They're all very smart, which is quite refreshing given the level of customer service you experience elsewhere. These guys go above and beyond, they all seem like they enjoy working there too, which gives off a great vibe to customers.

I recently went to the UPS store at Blair Park Road in Williston, Vermont, because I happened to be…read morein that area. Chris helped us with a multitude of things - he was extremely attentive, personable, and knowledgeable as well. It seems rare to meet someone so efficient, who goes out of their way to help!

Outstanding friendly service. Very efficient in handling logistics…read more The manager is very helpful in all follow-ups.

Good friendly fast service. No issues! I try to combine shopping at the market. No problems.read more

Great ups store staff always are amazing & helpful. They must have a great owner they always great…read morenatured.

Excellent service. Profession. There was a long line of customers when we arrived, but the…read moreemployees worked fervently and speedily and got thru in no time at all.

I walked into the store just barely prepared to return an Amazon purchase. The people working…read morebehind the counter were amazingly helpful and friendly. They had me situated and on my way in no time. Thank you!!! Rhonda Desrochers

always helpful. they have a notary on site also if you need one. great spot. no problemsread more

Glad that this location is here, but there can be a long line at times and certain staff members…read moredon't seem to be aware of customer service skills and has been rude to patrons simply trying to drop off ready to go packages. 3/5 stars

I use this location often to return items to Amazon as well as pickup…read more Major issue for two returns brought there. My wife dropped off two returns and only one was scanned TWICE, while the other package was never scanned and showed never dropped off. One of my items still showed "awaiting drop-off" on my amazon account and when I looked at the two receipts she had from this store, they were both for the same package, not for -both- packages left there. I went back to the store with the duplicate receipts plus the shipping label that was also attached to the unscanned box they had in their possession. It was major fight to get them to look for the package they missed scanning and they wanted me to assume it would be scanned somewhere along the way, but, at over $50 for the refund of this item, I wasn't going to gamble nor assume that. So I stood my ground and demanded they find it and scan it to give me a receipt and proof it was dropped off. It took the guy less than 30 seconds to find it. They scanned it and gave me a receipt. 5 minutes later, Amazon issued me an update it was dropped off and gave me a prompt refund as well. This wasn't my fault at all, yet, I felt I had to fight and stand my ground just to get them to fix their error. NOT the treatment I would expect from a UPS store and the 3 star rating here is perhaps a star better then deserved. The moral of the story is, ....be sure to check your receipt carefully BEFORE leaving this store and be certain you have a receipt and proof of everything you dropped off there. If they mess up, at least you are right there to catch it immediately. I'll avoid this store for now and use another pickup/drop-off location!

I did a return there, using Happy Returns, as suggested by the company I purchased the goods from…read more The staff member was quick and friendly. In the past, I've used their printing & notary services.

From the owner: The UPS Store #5986 in Potsdam offers expert packing, shipping, printing, document finishing, a…read moremailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To Save-A-Lot.