I walked into the store just barely prepared to return an Amazon purchase. The people working…read morebehind the counter were amazingly helpful and friendly. They had me situated and on my way in no time. Thank you!!! Rhonda Desrochers

We are traveling and needed a notary plus three witnesses for an important document. This UPS…read morehandled everything for us - including witnesses, copies and shipping the documents for us. Everyone was helpful, efficient and very friendly. A great experience in every way!

Every single time I have gone into this particular UPS store, the employees who work there are so…read moreknowledgeable on the ball and courteous. They're all very smart, which is quite refreshing given the level of customer service you experience elsewhere. These guys go above and beyond, they all seem like they enjoy working there too, which gives off a great vibe to customers.

I recently went to the UPS store at Blair Park Road in Williston, Vermont, because I happened to be…read morein that area. Chris helped us with a multitude of things - he was extremely attentive, personable, and knowledgeable as well. It seems rare to meet someone so efficient, who goes out of their way to help!

Glad that this location is here, but there can be a long line at times and certain staff members…read moredon't seem to be aware of customer service skills and has been rude to patrons simply trying to drop off ready to go packages. 3/5 stars

I use this location often to return items to Amazon as well as pickup…read more Major issue for two returns brought there. My wife dropped off two returns and only one was scanned TWICE, while the other package was never scanned and showed never dropped off. One of my items still showed "awaiting drop-off" on my amazon account and when I looked at the two receipts she had from this store, they were both for the same package, not for -both- packages left there. I went back to the store with the duplicate receipts plus the shipping label that was also attached to the unscanned box they had in their possession. It was major fight to get them to look for the package they missed scanning and they wanted me to assume it would be scanned somewhere along the way, but, at over $50 for the refund of this item, I wasn't going to gamble nor assume that. So I stood my ground and demanded they find it and scan it to give me a receipt and proof it was dropped off. It took the guy less than 30 seconds to find it. They scanned it and gave me a receipt. 5 minutes later, Amazon issued me an update it was dropped off and gave me a prompt refund as well. This wasn't my fault at all, yet, I felt I had to fight and stand my ground just to get them to fix their error. NOT the treatment I would expect from a UPS store and the 3 star rating here is perhaps a star better then deserved. The moral of the story is, ....be sure to check your receipt carefully BEFORE leaving this store and be certain you have a receipt and proof of everything you dropped off there. If they mess up, at least you are right there to catch it immediately. I'll avoid this store for now and use another pickup/drop-off location!

Good friendly fast service. No issues! I try to combine shopping at the market. No problems.read more

Outstanding friendly service. Very efficient in handling logistics…read more The manager is very helpful in all follow-ups.

I live near this UPS store, but drive all the way to the Burlington US store just to avoid the rude…read moreand unhelpful employees at this location. It's baffling to me why any store owner would employ such obnoxious, rude employees to interact with the public. It's as if they're having a contest to see which employee is able to annoy the most customers. Avoid this place unless you really enjoy being treated poorly.

I went to this UPS store in Saint Albans, this man escalate a situation. His cashier don't know how…read moreto read, or she was just being rude. I gave her a piece of paper that had my address and the shipping address. She found and old address in the system, and she didn't add the information I gave her that were in front of her. I got impatient and almost cried, and told her she enter the information wrong, multiple time too and I know she was doing it on purpose, and she kept slamming everything she get in front of me. This man decided to use his white superiority ego, to tell me that I have an attitude for telling the cashier she entered the wrong information impatiently. Proceed to tell me that I am banned from his store, all the store around Vermont, that he has my name and my information. Then call the police to kick me out to serve me a trespassing order against me. So I guess any customer unhappy because of crappy services deserve a trespassing order. His white pass cards was that "my wife is black" screaming angrily! I would love to post the full video about the situation with them and police but I can't upload it here. Look for it on ticktock, YouTube.

Good service, easy to get to, and adequate parking. I had an Amazon drop-off and it was easy to…read moretake care of. I was in and out in less than five minutes. Helpful and friendly staff. Would recommend if you're in a similar situation (re: online return).

I find this particular worker there (a man), that's seems to have a rude edge to him…read more I've witnessed on several accounts to customer to be snappy and abrupt. I avoid this place now due to that level of unprofessionalism.