I was looking for a local print shop while in town on business. Nathan was both friendly and…read moredetailed. I was able to send over a large file and he had it printed and binder clipped (everything was perfect) in under one hour. The pricing was very fair, especially for an urgent order. Highly recommend!

Excellent quality product, great people to work with, reasonable price and very fast turnaround.read more

Jacob was terrific to deal with. Our play programs were beautiful, and MUCH cheaper than all the…read moreother printers. I've already let him know that this year's play program is on it's way to him soon.

Why copy big when you can copy local with a professional who cares not only about his work, but…read morealso about your project!? Great customer service and quality! The prices? Wonderful value! I'm sorry I hadn't found this place sooner bit am glad finally did!

A great local resource! Fast return on work and excellent quality.read more

I can't give negative stars, can I? I can't adequately express how bad the service is at Capitol…read moreCopy. Do not give them your business. I went there primarily because I wanted to support a local business. Well. The result of doing so has been at my expense. I needed to ship 2 large bags to the UK. Not only did they treat me like a huge pain in the ass, they made literally ZERO attempts to figure out how to ship internationally. Isn't that kinda part of being a business that deals in shipping?? They are exceptionally incompetent & will politely decline to be accountable for bad form. I hate it when local businesses disappoint. Capitol Copy just plain sucks.

This small business always goes above and beyond. As a business owner (me) who isn't the most tech…read moresavvy, they always give me extra help when I need it. They are quick to respond to emails for estimates, are quick to get your items ready for you and are always incredibly friendly and professional. We are lucky to have a small business like this in Montpelier.

I purchased some items from an auction and they charged over 250.00 to send to Denver, CO and took…read moreover 1 month to receive. I'm still waiting for the items I ordered.

I was in an accident and needed remote help with a fax to access medical records. Once I explained…read moremy predicament, I received the nicest customer service and follow-through. I really appreciate the professional and kind assistance.

The absolute worst customer service. Front line staff was rude, combative, and sarcastic. To be…read morehonest, I stopped going here years ago in favor of Compass Printing in Saranac Lake. However, I was running errands in Lake Placid on Saturday and had a simple printing job to do (digital download I purchased from Etsy) which was 9 x 11 on paper. When I stopped in during the morning shift, I was told that their graphics person was off until Monday but it was simple enough that they could get it done quickly on Monday. I ask for an estimate, because I have no idea what it costs. They agree. Great, I thought. I followed their directions and emailed the file along with specs and my phone number. I received an email that same day asking for the size. I responded immediately. Monday comes and I don't hear anything, so I reach out. Nothing. So that evening, I go to the store. I wait in line, and when it's my turn, I give my name and the woman starts looking everywhere. Nothing. I'm patiently waiting, and no one knows anything. Finally, the graphics woman says that she told someone to do it, but they never did. Could I come back in a bit and they'll get them done? Sure, I say. I go to the grocery and run some errands and come back. When I come back, she has an envelope and tells me the print is terrible. Super pixelated. They tell me my file is way too small. I'm shocked because no one called me or mentioned it all the times I emailed or stopped in (remember they have my cell phone and email since I requested a quote, which I never received either). So I say that I have a higher resolution but I just sent it small since I was originally hoping for a quote. And that I can resend. At this point everyone walks away from the desk because the UPS driver has walked in and they all start sarcastically talking about how terrible all of their customers are and how angrier that are by all of them. And keep going on and on about how much people suck. Needless to say, I simply left at that point. 0 out of 5 stars. Would not recommend. Sorry I gave them a 2nd chance. Compass printing, I adore you!! For reference, I sent them a work order for a 16 page color annual report the other week. 800 copies, and they had it done in 24 hours and helped me carry the boxes to my car. Win!!

Friendly staff, but beware of the "insurance" they push if you are shipping anything. It…read morepurportedly allow a higher declared value, but it's no insurance whatsoever. We had damaged items. Went through a lengthy claim process. The added "insurance" didn't help whatsoever. It's the UPS gimmick to add to cash revenue without assuming any additional risk. Granted it's not this particular store's unique issue, but the practice misleading at the best.

Thank you to Jeremy and the team for creating my absolutely stunning wedding invitations and rsvp…read morecards. They took my vision, created it beautifully and brought it to life. I am grateful to them- will be seeking help for my wedding thank you notes in the near future!

Talk about friendly service and quick turn around. First Step does it all. I would highly recommend…read morethem. I had a rush job that I brought to them that I needed ready for a trade show that I was attending for my business and with short notice they were able to work with me, they even delivered it free of charge.

I have had nothing but good experiences dealing with Evan Webster Ink! He customized two t-shirt…read moredesigns for me and was great about picking up exactly what I was thinking, then going the extra mile with it. He was such a pleasure to work with, and is very responsive with questions or comments I've had. Evan Webster Ink is a great business to deal with, plus I always get compliments on the shirts when I rock them!

EWI is amazing. Evan was so genuinely interested in my t-shirt project and was totally willing to…read morego the extra mile to explain the ins and outs of the process and help me find the right shirts, colors and design. While he was certainly professional, it didn't feel like your usual (cold) business transaction. He was really quick to respond when I can questions or concerns, and more than anything, the product was perfect. High quality, custom-made, but still cheap! Go Evan Webster Ink!