Been dealing with Earl's since 1969 when Earl was on Riverside Ave. Recently bought Verve 3s for…read morewife and myself. Young salesman Liam was knowledgeable, polite, and very helpful guiding us to the Verve model, and we ordered (2). My wife was between two sizes, and a couple of weeks after receiving the bikes, we decided that we needed to ask for an exchange to the smaller size. Even though the bike had not been ridden beyond a couple minutes at home, I anticipated issues as bike had been special ordered. BUT end result was that owner Joe simply took bike back, went to sales computer and ordered replacement. Zero issue or hassle. That's one example of why Earl's is still my bike and service shop after over 50 years. Thank you team Earl's

Brought my sons bike in, they had the problem fixed in less than 5 minutes. Incredible customer…read moreservice.

Got a rear flat tire and paid $67 to fix. Vivi electric bike. I was told they wouldn't keep bike…read moreover overnight because of the lithium battery. What they didn't tell me was that other features of the bike would stop working like the throttle! They would not fix or even be bothered to look at it because " it's a cheap bike" which in my humble opinion is a cop-out to not have to fix and blame the problem on the bike rather than admit to they're incompetence. No apology no offer for future store credit just a "sucks to be you" Never EVER! Will I bring a bike to these charlatans. And I highly recommend going to a different repair shop for your bicycle repair necessities Sarah , I don't know how to respond to your response of my review. So I'll just do an edit on my original..... My problem was not with the cost of the repair. Neither did I have a problem about the battery.. my issue is there was no discussion of the possibility of something going wrong and the shop might not be able to repair it.... I would have brought the bike elsewherlse! . NOw I have to pay someone to replace/fix the throttle that was never an issue to begin with. THAT heads up would've been nice. And I'm not going to your website and review the fine print of fix I g a back tire flat. I relying on what the shop worker tells me face to face

Great bike shop but one on the bike mechanics has a condescending, terse, snappy attitude that irks…read moreme whenever I speak with him. All the other employees are great.

A really tremendous store. They've got everything outdoor related. Selection is WAY better than…read moresomewhere like REI, and the people that work here really know a lot about the stuff they sell. The prices are usually pretty good too

Helpful staff great product selection plus a bunch of cool consignment gear for sweet deals in the…read morebasement!

We visited while in town for a bike tour vacation and the salesman took time to give us an overview…read moreof e-bike options. He was very knowledgeable and attentive even though we weren't in a position to buy today. I wish we lived closer and could give them our business! If you want a trustworthy professional who will help you find the right bike for you, this is where to go!

Such a great experience renting bikes at North Star Sports! Very reasonable prices for a half-day…read moreadventure. Staff was so kind and helpful with great tips and recommendations. Will be coming back next time we are in Burlington!

Bike Recycle of Vermont is a nonprofit, social service & educational bike shop, operated by the…read moreBurlington Bike project. Just met Dan, the shop's manager, and great guy, who was with another customer when I arrived. Dan took the time to fully listen to the previous customer's needs before checking in with me, which is a great thing if you're a customer. Highly recommend! Also, be sure to check their website for classes on bike maintenance.

I'm kicking myself for not having discovered Betty's Bikes years ago!…read more The salesperson could not have been more courteous and helpful and I got a great deal on a splendid used hybrid-offroad bike which I've had absolutely no problems with. She even offered a high-quality lock to go with the bike and told me to bring it back anytime if I ever have problems. If you need a used bicycle I'd highly recommend Betty's on the waterfront. You won't be disappointed.

Julie was extremely welcoming, helpful and informative in the repair of my e-bike. She took the…read moretime to repair and test ride it to ensure it ran right. She's runs a very honest business with fair prices. I'd recommend her to anyone having issues with their bike, as well as anyone in need of an upgrade.

Huge selection of gear for all seasons and super helpful staff always willing to help you out with…read morerecommendations for whatever you're looking into. They have a great selection of Patagonia gear plus their sister shop the Patagonia store of Burlington aside from clothes. They have an awesome selection bikes even some electric ones!

This store located in downtown Burlington it's very cool. As soon as we came we were…read moregreeted,awesome. The store is perfect for those who enjoy skiing. We bought a bib and a pair of pants for snow. The staff very friendly. I enjoyed the two story building. The staff came often to check on us. Greatly appreciated, as I said staff very friendly. I recommend this store, good prices, affordable and fun to walk around.

Fantastic experience renting conventional bikes here (3 hr for $27) when visiting in mid October…read morew/o a reservation. All day rentals for conventional bikes $40/day. E-bikes, kids bikes, trailer/tagalongs available as well. Staff was very friendly and patient with making sure bikes, helmets were correct size. Very convenient they are right by the bike/walking path. Rode to the Causeway and back, which took about 2.5 hours at a leisurely to moderate pace. Causeway was pretty windy, so we didn't spend much time at the end. Bike ferry was not running, as it was mid October. Views are great! Water refill at the store. Highly recommend renting from here.

Informed and friendly staff. Bikes are in great shape and prices are reasonable. Had a great time…read morecruising the causeway.

This is my favorite bike shop that I have used since the late 80s. Dave and Gene provided the most…read morepersonal and knowledgeable service of all the shops I have been too. I am still riding 2 Marinoni bikes I bought in 1987 and 88 and I consistently race on them and have won MI State Masters Track Championships for 2011 and 2012 on my Marinoni Pista they fitted and had made for me 1988. They provided track components and wool bike clothing when such things were not popular or to be seen in any other shops. Dave always looked out for me and provided Italian products that suited my taste and budget. The Winooski Bicycle Shop was also the hub to serious racers. Dave and Gene were real mentors and inspired me with their vast cycling and racing experience. They saw me on my way to the Montreal Olympic Velodrome for the first time and evan attended my races. Thanks Dave and Gene.