Been dealing with Earl's since 1969 when Earl was on Riverside Ave. Recently bought Verve 3s for…read morewife and myself. Young salesman Liam was knowledgeable, polite, and very helpful guiding us to the Verve model, and we ordered (2). My wife was between two sizes, and a couple of weeks after receiving the bikes, we decided that we needed to ask for an exchange to the smaller size. Even though the bike had not been ridden beyond a couple minutes at home, I anticipated issues as bike had been special ordered. BUT end result was that owner Joe simply took bike back, went to sales computer and ordered replacement. Zero issue or hassle. That's one example of why Earl's is still my bike and service shop after over 50 years. Thank you team Earl's

friendly knowledgeable. Helped us in a bind. Many…read moreoptions for repair and purchase

From the moment we called to book the bikes, we had a 5 star experience. The staff is friendly and…read morehelpful. The bikes were in great condition. Appreciate the helmets, locks, repair kit, and side bag - all included in price. Highly recommend this business.

We visited while in town for a bike tour vacation and the salesman took time to give us an overview…read moreof e-bike options. He was very knowledgeable and attentive even though we weren't in a position to buy today. I wish we lived closer and could give them our business! If you want a trustworthy professional who will help you find the right bike for you, this is where to go!

Absolutely one of the highlights of my birthday month!…read more I came across an Instagram post featuring the trail from Burlington to Lake Champlain, and as someone who LOVES being near large bodies of water and is a serious stickler for a scenic view, I immediately knew I had to experience it for myself. The post mentioned Local Motion, so about a month later, I decided to recreate the adventure, and I'm SO glad I did. Booking ahead was super easy. I really appreciated that the website included photos of the different bikes along with the information you actually need to make a decision. The pricing was phenomenal, so I felt good about booking before I even arrived. Once we got there, the energy was EVERYTHING. The staff was incredibly friendly, welcoming, and helpful. They didn't just hand us bikes and send us on our way. They pulled out a map, walked us through the route, explained where we needed to go, and even gave us an idea of how long the ride would take. That was especially helpful because I had absolutely no idea what I was getting myself into! And let me tell you...I am NOT an avid or frequent bike rider. But somehow, I managed to ride a minimum of 18 MILES! I was honestly proud of myself. The trail itself is BEAUTIFUL. The signage was on point, the route was easy to follow, and there was so much to see along the way. Being able to ride through such a scenic area and eventually make my way toward Lake Champlain made the whole experience worth it. Now, let me keep it real: after about mile 9, my legs were not having it. So there is a ferry option in the area, although I don't know whether it was running during my visit. If you're considering using the ferry as part of your route, ASK ABOUT IT BEFORE YOU DEPART so you can plan accordingly. Because whew...I definitely could have used that ferry on the way back! One of the things I loved most was that Local Motion is right next to the trail, so everything felt incredibly convenient. No complicated logistics, no figuring out how to get to the starting point, it was just grab the bike and go. And THEN they took the experience up another notch with their recommendation for food afterward. We asked for a recommendation and were directed to Kismet Mediterranean Grill, a Turkish restaurant right across the way. I am generally NOT a big chicken eater, but the chicken I had there was easily a 20/10. I'm still thinking about it! Honestly, I only want chicken prepared that way now. So yes, Local Motion gave us a great bike rental, but they also gave us helpful guidance, a beautiful route, great local recommendations, and an experience that made the whole day memorable. I'm so happy we chose Local Motion for this adventure. If you're visiting Burlington and looking for a fun way to explore the area, get outside, see some beautiful scenery, and maybe challenge yourself a little, this is absolutely worth doing. And if you're like me and love a good scenic view, being near the water, and turning a regular day into an EXPERIENCE...book the bike. Local Motion, you helped make my birthday month pretty special. Thank you!

We had an awful experience with Local Motion. The weather on the day of our reservation was 50…read moredegrees F with wind gusts over 30 mph. My wife wasn't feeling good so we begged for a refund and were callously refused due to their "policy". They suggested that we reschedule for a different day but we were leaving the area. In other words, tough we don't care. We ended up riding and had an absolutely horrible experience. We got an insensitive, condescending email from a Graham Sullivan, when we returned home, explaining their "policy". I would never deal with this group again and everyone should be aware that "non-profit" and "policy" are code for, to hell with the customer. Minus 10 stars

A month ago Steve helped me when I traded my bike in. I went on today to buy a new bike and as soon…read moreas I walked in Steve recognized me and told me he'd be right with me. He was excellent! I was blown away by the customer service he provided and the time he spent making sure I was really comfortable with my purchase. I had a kick stand and basket installed. It took less than 2 hours on a super busy Saturday. When I picked it up I was greeted by Luke who was super helpful and positive. I'm so impressed by their customer service and I will be a loyal customer!

Huge selection of gear for all seasons and super helpful staff always willing to help you out with…read morerecommendations for whatever you're looking into. They have a great selection of Patagonia gear plus their sister shop the Patagonia store of Burlington aside from clothes. They have an awesome selection bikes even some electric ones!

Super professional and responsive, came to our house next-day and fixed up four neglected bikes…read morequickly and for a great price. Will definitely call him again next time we need bike repair.

Bino is top notch. Professional, knowledgeable and amiable. My family has a large ebike to cart…read morethe kids around. Needless to say bringing into a shop is extremely challenging. The convenience of having a bike shop brought to your front door is unmatched. He was able to diagnose a systemic issue with our bike and went out of his way to write to the ebike company himself to get the parts needed for repair. Thanks, Bino!

This is my favorite bike shop that I have used since the late 80s. Dave and Gene provided the most…read morepersonal and knowledgeable service of all the shops I have been too. I am still riding 2 Marinoni bikes I bought in 1987 and 88 and I consistently race on them and have won MI State Masters Track Championships for 2011 and 2012 on my Marinoni Pista they fitted and had made for me 1988. They provided track components and wool bike clothing when such things were not popular or to be seen in any other shops. Dave always looked out for me and provided Italian products that suited my taste and budget. The Winooski Bicycle Shop was also the hub to serious racers. Dave and Gene were real mentors and inspired me with their vast cycling and racing experience. They saw me on my way to the Montreal Olympic Velodrome for the first time and evan attended my races. Thanks Dave and Gene.

A really tremendous store. They've got everything outdoor related. Selection is WAY better than…read moresomewhere like REI, and the people that work here really know a lot about the stuff they sell. The prices are usually pretty good too

Helpful staff great product selection plus a bunch of cool consignment gear for sweet deals in the…read morebasement!

Excellent, fast service and super affordable prices. I won't take my bikes anywhere else!read more

I have taken my bike here many times for tunes, fixes, and parts. Staff is super friendly and I get…read moreto feel good supporting a local business. Every time I've been to White's, they have helped me find an affordable solution and I always leave happy. I would definitely recommend to friends and family.