I have noticed that all of the myriad bad reviews are from many years ago. Nowadays, I cannot agree with those reviews. Something must have changed since 8-15 years ago, as I find this post office very friendly and professional in their conduct. An easy 5-star rating. read more

I just checked in on a tracking number that said it was delivered. But it said it went from Harrisburg to Elizabethtown back to Harrisburg then out for delivery. When I questioned them about this they said it never came to Elizabethtown that they are having trouble with the scanning system. This has been my 5th package in 6 month time they need to fix it. What are we paying all the extra money for shipping when you can't even rely on a tracking number. But the women who helped me was at least understanding and very nice. read more

once again the clerk was very knowledgeable & patient with my questions about a package to send with batteries. always great service.

Can I really review the Government? Overall, can I just file my gripes here and all my wishes will come true? Ahem, IRS feel free to send me my money back as I was not satisfied with 2010. Ok, I'll stick to the matters at hand. Its the post office, they mail stuff. However when I go to this one - its almost always more expensive than when I go to the post office in my town. read more

I have lived in 20 different cities and towns all across the United States. All had US Post Offices. Now I live in Elizabethtown, PA. This USPO is by far the worst I have ever encountered. The counter help are rude and unkempt. Behind them is a messy and disorganized work area. The mail is rarely delivered to our residence on time. Mail going out of E'town can often take days to reach its US destination. If I want good postal service (and why not? I pay taxes for that!), I drive to Mt. Joy, 8 miles away. This PO has been a disaster for years. Why can't something be done? read more

On 9/16/2017 there was a substitute delivery person. She was driving a USPS vehicle. Delivery did not occur until 6:31PM. My address is 6 Tower Drive Elizabethtown, PA 17022-8320. My complaint is that I have been tracking a package that was to be delivered today. LW744687406CN In fact, the only mail put in my box was two magazines. I did not receive the package or regular mail. This person did not do their job correctly. I want the package today. Not Monday or whenever someone wants to deliver it. I believe the USPS workers should be held accountable when they do not do their job because it is so late in the day. I was about to send this message and see an update that says my package is available for pickup. WHAT IS THAT ABOUT? IT IS ABSURD TO TELL ME TO PICK IT UP WHEN ALL DAY IT SHOWED THAT IT WAS OUT FOR DELIVERY!! read more

Standard post office. Only 1 person was working (3 days before Christmas) and yes, boy was the line long! But the worker was still friendly (I would be cranky!) read more

With amazon on weekends, they do alright for the most part but a lot of times I don't get things from Amazon when they say the Post Office will deliver them. Maybe Elizabethtown, Pa post office saying they can deliver things with Amazon should be talked about between the 2 of them. So customers get what's told would be there on time to themselves? read more

Been living in Elizabethtown for over 30 years and I rarely had a problem with my postal service UNTIL my route carrier retired about 8 years ago. Since then I have had NOTHING but problems with my mail at least 3 or 4 times a year. No one EVER returns calls about problems and when you finally chase someone down for help it's never fixed properly anyway. In fact as of this writing myself and the executor are STILL trying to get my brother's mail forwarded correctly but every time we contact them about the problem whatever they do or don't do only makes the situation worse. The latest drama in this brother's mail issue is now I'm not getting my mail because they have our home (we lived together) as vacant. All my mail, bills included, are being returned to sender as moved left no forwarding address. Now not only do they have the general mail screwed up but I have companies calling me about my address! My brother's mail STILL is not being forwarded and many things now are very important to the estate and executor! Trust me, this is just one of MANY issues over the years. Incompetent rude people totally lacking in responsibility and accountability. I highly doubt a lot of comments left on those kinds of sites are even seen or perhaps cared about by management. However it is hard to ignore when someone calls the customer service line or sends them an online contact form to complain. I think if more people just did that instead at some point Washington would get the message and hopefully do something. You know how bureaucracy can be about having something "official" versus just a public posting on social media which could be easily subject to fraud/false issues. Though with this P.O. it's not false! read more

I LOVE my mail-carrier! She's awesome, timely, friendly, brings packages to the door that don't fit in the mailbox. The actual E-town post office-AWFUL. I've never met such miserable people in my life. Not friendly, poor customer service (if you can call it that), and always act like my needing to mail something or pick up a package is some kind of insurmountable, inconvient task. Not to mention, any time a package is delivered by someone other than our normal carrier, it never actually gets delivered. Tracking information will say, "delivery attempted but unable to deliver" or "delivered, left at fron porch"-but these are false claims that result in having to go pick up pack at post office with afore mentioned terrible customer service. These are federal employees with federal benefits, paid by tax dollars. You would think they would better serve the people of their community. read more

The delivery service in Elizabethtown is hands down the worst that I've ever experienced. As I write, there is a package stuck in my locked mailbox, because it was too large for the box and should never have been crammed into it. Having been jammed into the box from the mail carrier's side, I am now unable to remove it from the (slightly smaller) opening on the resident's side of the box. It would be somewhat annoying, if it were the first time that this had happened. Since this marks at least a half dozen times that either I have been unable to remove my mail from the box, or that my mail has been damaged due to too-large items being forced into the box, it is wildly aggravating. I have tried all morning to report the problem to the post office staff, but have yet to connect to a human being there. read more

I don't even know where to begin, but the Etown post office is awful. Rude, grouchy employees who don't want to give you the time of day for starters. As far as service, it's the worst. We've lived in our new house for two years and in that time there have been 3-4 separate occasions when we did not receive mail for 2-3 days. Each time when I called to find out what was going on, I got a list of excuses, none of which I believed... "the mail carrier was on vacation", "the mail carrier's truck broke down", "the mail carrier probably couldn't find your house number", "the person covering for the regular mail carrier is not familiar with the area".... Seriously, this is supposed to be a professional place. I would've been much happier to hear the truth and that the problem would be corrected rather than listen to a bunch of phony reasons. Unfortunately, I live where I live, and there's nothing that can be done about that, so I guess I'm stuck with it. read more