Great location! Much needed in Highspire. It's so important for small business. Thank you Post…read moreOffice for keeping us connected.

I visited this location on May 25,2018. The clerk was very ignorant and rude to me. I had an…read moreautographed framed Tiger Woods picture wrapped in bubble rap. The clerk said there wasn't enough tape on the bubble wrap. He took priority mail tape and started to tape it. He stopped and told me that he wasn't using all of his tape on it, and I had to buy my own. He charged me $3.49 for a small roll of tape. I asked if they had a box that I could buy to ship me package, he said no. I asked could I send it the least expensive way with tracking, he said no because he put priority mail tape on it and that's the way he's going to send it. I told him I didn't tell him to put the tape on the package. He said too bad that he wasn't taking it off. The person that purchased the Tiger Woods autographed picture informed me that she received it and the glass shattered. Because of the clerk at the post office I'm out of $264.94. I want to know who do I contact to file a complaint against this clerk?

Always professional and courteous. The staff is so polite and different than most post offices…read more Nice people .

Postal employees are polite and very knowledgeable . Hours are a little short but it is very…read morehelpful and away from the crowded main post office.

Very helpful. Always have what i need. Feel like family every time i go in. Pretty good prices…read moretoo. More convenient than fed ex or ups.

This is the best post office I have ever been to. The two guys that work the front desk are the…read moredefinition of professional. I have been in there over 25 times and they have been nothing but helpful every time. They are courteous and friendly and strike up conversations with the people who come in. There is a small town feel where it's like they know you and are glad to see you come in and glad to help. And the back of the house must be quick and efficient, too, because my eBay customers praise me constantly for how fast they get their shipments. The managers and employees of this post office are absolutely amazing and certainly appreciated.

Patient and fantastic- the customer service here exceeds that of all of post offices I have been…read moreto. Not only did they help me solve my problem (the key would not open my mailbox), the postman even delivered the key to my door! I cannot recommend this branch highly enough!!

The worst, no customers service, rude, not reliable, the most part of their day is breaksread more

This was once a beautiful example of early 20th century public works buildings in the middle of…read moreSteelton. The deco elements, high ceilings, and brass remind us of a time when the post was elegant and formal. It has been painted over, whitewashed, left neglected or built over for the modern post office. Full service has been friendly but I often find the office understaffed and even ringing the bell doesn't bring someone to the window with the first few tries. Don't even bother calling them. Parking is limited but then it does not seem to be busy when it is open. Handicapped parking is limited and hard to find. You'll have to take the steep stairs if you can't find the one spot available. If you're local, it's fine for dropping off or getting a money order in the middle of the afternoon. Just check the hours. I maintain a PO Box here for my basic business transactions and correspondence. I still collect the mail of the previous renter for some reason and have to turn it in.

Update: We moved but I still go through Steelton at times, and I FORGOT about my last Yelp review…read morefrom November. And UGH, it is still horrific service there. I had two international packages to send, and I totally SHOULD have went elsewhere. I was the only one there when I arrived. The bank goblin from Harry Potter was writing something and VERY SLOWLY put his pen aside and asked to help me as I was awkwardly standing there. He told me I needed to fill out the slips, and so I was like "can I have a pen?" and he SLOWLY handed me one. I filled the 2 slips out lickity split and before he could inhale another breath I was back. He SLOWLY took the first package and my soul told me I would be standing there a VERY LONG TIME. He took an eternity to type. I had to help him spell things. Meanwhile customers were arriving behind me and my foot started to twitch. I looked at my son waiting behind me with a knowing glance, and I also made eye contact with the other worker with "HELP" on my face. He asked the goblin if he needed help but he said "no" and I was like "um, yes he does, please take over" I apologized profusely to the people behind me because I felt so bad even though it wasn't my fault at all. I hated that I needed stamps also, because the total time I was there was almost 45 minutes to mail two packages. EXPENSIVE packages, I might add. Who pays 20 dollars to send Skittles to Denmark? This dumb ass that is a pen pal and a loyal one. Do yourself a favor and go to ANOTHER post office. I am done here. Also, he NEVER apologized to the people that had been waiting, the ones that were left! Half of them left in pure frustration.

USPS: Not too busy this rainy Saturday; quick in and out to purchase stamps and mail letters…read more All the conveniences to mail letters, cards, or ship parcels: packing and shipping supplies, gift cards, and greeting cards. I'm old-school; I mostly buy stamps for sympathy, birthday, and retirement cards.

This post office was terrible. The line was out the door, and there was only one new girl at the…read morefront taking people. I normally only use the kiosk, but the kiosk had something wrong with it so I had to stand in line for an hour so that I could get a package mailed to my daughter in time for her birthday.

I'm new to the area and haven't found a favorite post office yet. This one seems like it could fill…read morethat role. I came here on a Saturday morning, and there was plenty of parking and only a few people. There was one clerk servicing the front, and he treated everyone nicely and promptly. Seems like a good place to do business.

I know we have a new mail person on our route, but I put my hold mail card in my box on Tuesday,…read moreApril 13 along with a card for a friend. I don't go to my box on a daily basis because mostly its junk mail. Today Friday, April 15 I went out and both the hold mail card and the greeting card were still in the box. I propped them up as instructed and they were laying down so I know he must have seen them. So the birthday card I hand delivered and the hold card I just put in the public box on the corner and hopefully someone will pick it up tomorrow. I am starting my vacation tomorrow so I don't know if it will get held or not. My address is: Lois Kling, 523 W. Cedar St., Palmyra, Pa 17078. Vacation from: April 16, 2021 to May 3, 2021. This system is very poor because I can't find a place to fill out a card on this website. I'll look again but please address this issue.