This Mail Room Etc the staff is super friendly and helpful. Their concerns for you about insurance,…read moretracking etc. things we sometimes forget to consider. This Mail Room is worthy of an award for excellent customer service and feeling valued as one of their customers. What you pay here is worth every penny.

Excellent service. Way better than the USPO. They review all cost to mail something and you can…read moredecide which costs work for you!

I live in Washington State. I ordered a package from a company in Mira Loma, CA. It was shipped out…read moreon 6/10. I was expecting maybe 5-7 business days to get here. Checked status on 6/15 and it was on it's way to LEWISBERRY, PA!! WHY?!?!?! They are literally adding 5,496 miles to a trip of 1160 miles, needlessly transporting my package from the west coast all the way to the East coast and back again.. What a waste.

i have had a package which is in limbo. Called Fedex support, nothing. they have no clue where the…read morepackage is. i can tell you where it is. it is stolen. This was a 2 day delivery it is now past that date. it is stuck in Lewisberry, and no one knows where it is. I called Fedex, they gave me a reference number. Did nothing, called ebay, they can't do anything, Wrote to the sender, nothing. SO, thanks to FEDEX horrible service. I am out of $$ and no product.

Could not be more pleased with the service given to us for a simple shipment of a favorite wooden…read moretable that had been left behind during a move from PA to CA. I saw a truck with the Craters and Freighters ensignia in California and located this center near where the table was located in PA. Beautifully wrapped, packed and well-protected shipping crate. Arrived perfectly in tact. Very reasonable price, especially for what seemed to be pretty special service. Many thanks!

Quick and pleasant! Just used this to do a FedEx return and it couldn't have been easier. The…read moregentleman greeted me and my daughter with a smile and the best customer service I have experienced in the last few months. I would highly recommend and will be using there services again.

Been here a few times, and it's finally gotten bad enough that I felt the need to write a review…read more Main employee that has been there every time I have gone (an older man) is very rude, very slow, and incapable of handling anything even remotely complicated. Need to ship with a FedEx account? Hope you're wearing comfortable shoes. Have non-standard packaging? Hope you brought a lunch. Have any questions about additional services? Hope you know how to look them up yourself. The one time I was there and a woman assisted me I was initially happy to not have to deal with the old man, but either she was new or incompetent - she had to go to the old man for help, and I was right back to square 1. Frankly it's worth the drive to the Post Office a mile down the street or the FedEx store off Paxton in Harrisburg, depending on what you need.

I seriously don't get what's going on with this place. I'm on my fourth package now, and every…read moresingle day it says "out for delivery" -- then nothing shows up. Three packages have already said "delivering today" and never did, and after ten days they just get sent back to the sender, the people here are just incompetent retards. How hard is it to put a box on a truck and take it where it's supposed to go? That's literally your job and even that seems difficult for these cretins. And when I call for help, it's either a robot or someone fool reading off a script in a bungalow in the slums of Mumbai.

I'm not sure how this location hasn't been shut down. My package was relabeled mid-transit so that…read morea required Direct Signature was removed, and it arrived visibly tampered with and missing nearly everything. After reporting it, I discovered multiple other cases involving the facility with the same suspicious pattern: relabeled packages, no signatures, and missing contents. This isn't a one-off. It's a recurring issue that FedEx needs to investigate. Until then, I strongly recommend rerouting your shipments elsewhere if possible.

Terrible, this the the 3RD time that FED EX was supposed to get my signature on a package and they…read moreSIGN THE PACKAGE FOR ME AND LEAVE THE PACKAGE!! This is the Lewisberry, PA office and this is absolute FRAUD! The driver signed MY name to the package. I am filing a police report on Monday. Called and complained. Does no good. They file a case and you never hear from them again.

nonstop issues with packages from this office. Every other package is delivered to the wrong…read moreaddress because they can't seem to be able to decipher 4 numbers at once. they constantly mark my packages as undelivered due to my front door or driveway is not accessible which is complete BS. completely incompetent

This was once a beautiful example of early 20th century public works buildings in the middle of…read moreSteelton. The deco elements, high ceilings, and brass remind us of a time when the post was elegant and formal. It has been painted over, whitewashed, left neglected or built over for the modern post office. Full service has been friendly but I often find the office understaffed and even ringing the bell doesn't bring someone to the window with the first few tries. Don't even bother calling them. Parking is limited but then it does not seem to be busy when it is open. Handicapped parking is limited and hard to find. You'll have to take the steep stairs if you can't find the one spot available. If you're local, it's fine for dropping off or getting a money order in the middle of the afternoon. Just check the hours. I maintain a PO Box here for my basic business transactions and correspondence. I still collect the mail of the previous renter for some reason and have to turn it in.

Update: We moved but I still go through Steelton at times, and I FORGOT about my last Yelp review…read morefrom November. And UGH, it is still horrific service there. I had two international packages to send, and I totally SHOULD have went elsewhere. I was the only one there when I arrived. The bank goblin from Harry Potter was writing something and VERY SLOWLY put his pen aside and asked to help me as I was awkwardly standing there. He told me I needed to fill out the slips, and so I was like "can I have a pen?" and he SLOWLY handed me one. I filled the 2 slips out lickity split and before he could inhale another breath I was back. He SLOWLY took the first package and my soul told me I would be standing there a VERY LONG TIME. He took an eternity to type. I had to help him spell things. Meanwhile customers were arriving behind me and my foot started to twitch. I looked at my son waiting behind me with a knowing glance, and I also made eye contact with the other worker with "HELP" on my face. He asked the goblin if he needed help but he said "no" and I was like "um, yes he does, please take over" I apologized profusely to the people behind me because I felt so bad even though it wasn't my fault at all. I hated that I needed stamps also, because the total time I was there was almost 45 minutes to mail two packages. EXPENSIVE packages, I might add. Who pays 20 dollars to send Skittles to Denmark? This dumb ass that is a pen pal and a loyal one. Do yourself a favor and go to ANOTHER post office. I am done here. Also, he NEVER apologized to the people that had been waiting, the ones that were left! Half of them left in pure frustration.

Patient and fantastic- the customer service here exceeds that of all of post offices I have been…read moreto. Not only did they help me solve my problem (the key would not open my mailbox), the postman even delivered the key to my door! I cannot recommend this branch highly enough!!

The worst, no customers service, rude, not reliable, the most part of their day is breaksread more

Very friendly people. What I love about this business is that they can ship fedex packages for you…read morerather than driving further to the only fedex store in the york area. Very quick service, always in-and-out the door. Will be back for my shipping needs.

Stopped in today to have some flyers printed out. Though I was afraid to admit I forgot how to Pc…read moremy honesty paid off in the end. The gentleman shame on me for not getting his name looked me in the face and said thats fine I can get this done for you quick. And that he did. We wound up talking about Godzilla at the end of the situation and thats why I gave this place 5 stars. I have dealt with this place in the past and not once have they let me down.