I ship a lot and it's important to me that packages get on the truck in time, and are accounted…read morefor. I've had issues with every other post office but this one, that's why I drive the extra 20 minutes from my home, across town to see Susan and Sissy. They've saved me time, money, and headaches more times than i care to admit i've needed and i don't know what i would do without them. 5 stars isn't enough.

I really like this post office, it's small but mighty and the closest to my house. The staff are…read morealways pleasant and regardless of how long the line is they give you their undivided attention. They offer all the services the larger post office does and also sell cards, boxes, mailers, etc. On the negative....street parking is limited and usually full. The lobby is small and cluttered, and there's always a line. This location is hoppin' but the staff are always upbeat, even under pressure.

Best post office I have ever been too. First there was Paul and Carmen that gave great service. Now…read moreit's Janine, Jackie, and Chas.

it's your standard post office....expect to wait in line, there's only ever one worker at the…read morewindow, and they don't move fast.

One of the benefits of living in a small town is that a trip to the post office doesn't take long…read morenor does it raise your blood pressure. US Post Office here in Mount Joy is probably one of the most delightful mail experiences I've ever had. The staff (it's usually the same person every time I go) is friendly and congenial--they actually seem like that want to be there. Normally, there's never a line or only one other person being waited on. I did go the other day during the holidays to send a couple of packages and there were several people in line. However, by the time I took care of all of my taping and addressing my boxes, the line had diminished and I only waited for about two minutes for my turn to be up. When I lived in Suffolk, Virginia, the post office there closed for an hour during lunchtime and they had a larger staff. Well, Mount Joy is a much smaller town with a smaller staff yet I do not see any closures during lunchtime. Take that, Suffolk! Their hours are: M-F 8:00 a.m. - 4:30 p.m. Saturday 8:30 a.m. - 12:00 p.m. There are PO Boxes but no 24 hour access (M-F 5am-5pm, Sat 5am-3pm, Sun-closed). This facility does not process US Passports applications or renewals. There is a small parking lot to the right of the building and there is also a drive-up mailbox there as well. Others Services Offered at this Location: * Bulk Mail Acceptance * Burial Flags * Business Reply Mail Account Balance * Business Reply Mail New Permit * Global Express Guaranteed® * Money Orders (Domestic) * Money Orders (Inquiry) * Money Orders (International) * Pickup Accountable Mail * Pickup Hold Mail * Lobby has Copier I'm taking off one star because the lobby is small and set up in such a way that it makes it difficult for people to move around the line. Obviously, it's not normally an issue, but still.

I'm in this place at least 3 times a week. Yes, it can be really slow, especially during holidays…read moresince they only have 1 or 2 tellers. But! I enjoy these two girls very much. They're always cheerful, smiling, and we have quite the fun banter. This makes my postal tasks a little easier to bear. And they have an awesome drive up post box for quick letter deposits. Sweet.

Call it cliché, but this is one of those small places with a big heart. My experience here is…read morealways been pleasant and the people who work here have been nothing but helpful and courteous.

We moved in September to a different state and we noticed we weren't getting any mail but we were…read morereceiving mail from the previous tenants. We live in an apartment so our mailbox is one of those large rectangular boxes with the doors and we have a key for our ""mailbox". Well we had been notified by a friend that their letter was returned to the sender and that's when I realized okay there's definitely a problem here. I called and thought everything would be taken care of. They told me to make sure I put our names in the mailbox and I put it in TWO places so there would be no confusion. Stack all the previous tenants mail and put a note saying return to sender/ forward to current address as they do not live here only deliver mail to "our last name". The mail man completely ignored the stack and note and placed another piece of their mail on top. Well I contacted the post office again to notify them that I just did everything and more to fix the problem and our mailman ignored it. So then they said they'd speak to him and fix the problem... well we started getting mail! But the thing is. My husband has had 6 pieces of mail by the bank with his debit card to come and hasn't received it. Even tried sending it to the main apartment housing office. But I've gotten my debit card in our mailbox since and even had to get a replacement for it and my husband has still not received his. So my question now is WHERE IS HIS 6 PIECES OF MAIL? I called again this past Thursday to notify them that we've started getting mail but my husband is still not getting his from the bank and it's not our banks fault, they have the correct information as my information is the same, it's a joint account AND we've double checked each time we've had to call the bank for a new debit card that hasn't been received because OUR POST OFFICE IS DOING SOMETHING WRONG... STILL... When I called this past time I let them know of this and asked if maybe they could check to see if it was at the post office for some reason... The woman said she would check, never heard back from her.

They are incredibly unhelpful. I send packages and some go missing. Asking them to help is like…read moretalking to a wall. Their tracking is useless. However the people are generally very nice though the woman who works the window at the Tannersville PA office is consistently rude, abrasive and couldn't be let helpfully.

Lousy customer service, especially by the older woman working in the early mornings…read more I will avoid this branch if it all possible, and I would advise you to do the same if you want to avoid the headache!

Would not send a letter with these people, PRICE GOUGE- They ship for local auction houses and rip…read morethe consumer off like no other- less then 2lb package going from Lancaster To Pittsburgh was $82.00, Horrible UPS should take license off these pe

After having a problem with another UPS store in Lancaster i tried centerville road.I was greeted…read moreby Andrew at the front counter.I explained the issue I encountered at the previous location,Andrew used his excellent customer service skills to take the time to understand the problem,address it and solve it.he took what could have been a bad UPS store memory and turned it around.I will recommend this store to everyone,and use it as my go to mail location . I can not thank him enough , and hope the owner takes notice of his outstanding effort. Thanks again R Witte