Very friendly people. What I love about this business is that they can ship fedex packages for you…read morerather than driving further to the only fedex store in the york area. Very quick service, always in-and-out the door. Will be back for my shipping needs.

Stopped in today to have some flyers printed out. Though I was afraid to admit I forgot how to Pc…read moremy honesty paid off in the end. The gentleman shame on me for not getting his name looked me in the face and said thats fine I can get this done for you quick. And that he did. We wound up talking about Godzilla at the end of the situation and thats why I gave this place 5 stars. I have dealt with this place in the past and not once have they let me down.

The bad reviews are all correct. I only talked to two of the men that work here and both were…read moreextremely rude to me. I've never written a bad review about a business but it was so off-putting that I felt compelled to. Horrible horrible way to treat customers.

This store owner is just as bad as his rude employee. Instead of apologizing and correcting a…read morecustomer service issue he makes excuses and defends. I see I am not the only one that has an issue with all of the reviews on Google and Yelp. Again, his employee needs to be re-train regarding customer service and the printing software they are using. If there is a charge that is going to be made you should inform the customer what the charge is going to be and then ask the customer if they are ok with the charge. Then you proceed with the order from there. This will help with customer satisfaction.

I do many returns here and never once in all the years I went there had an issue…read more The only issues I have seen are customer related.

The Manager Michelle went above and beyond to help me for my aunts funeral Flyer. The way my flyer…read morewas made was not correct and she tried everything to correct it. Thank you so much. I wish there were more Michelle's in business.

My experience with this store was great! They answered my emails quickly and provided in depth…read moreinformation of the best options for my printing needs. Printing was done very quickly in the store and quality of print is amazing. I highly recommend. (I printed two, tear resistant posters, size 18x24)

From the owner: Your one stop solution for a Business Center as well as mail and ship needs. FedEx Authorized…read moreShipCenter, USPS Services (Mailing, Shipping, Stamps, Postage, etc)

They helped me to unload Carpet (Around 80lbs) from my SUV…read more They did also Print a Label for me free of Charge as mine was not printed 100% and some info was cut off . I would recommend them for their service

These guys are pros! I trusted them to pack and ship my late grandma's paintings, and they did an…read moreamazing job. I am so impressed. The care and expertise in the packaging is unreal. My family ships with them often, and they always deliver. I highly recommend their services.

I want to say "brand new" but I think these guys opened a while ago, I just didn't notice until…read morerecently. Easier to get to than the other store in the area (for me, anyway) as I'm always running errands in the immediate area and they have an automated booth up front for amazon returns. Really friendly staff and I've never had to wait too long in line. If you don't want to park you can leave your hazards on and run in...no one seems to have a problem with that.

This place is the ABSOLUTE best and I HIGHLY recommend going there. After Staples straight up told…read moreme they couldn't do my order after receiving it, I checked here. Morgan was fantastic! She made sure to get all my business's menus done in a timely manner. She was easy to work with and truly gets customer service. Everything is well priced and I will be using them from now on for all personal and business needs.

I called before driving here to ask if they could rebind my music books with spiral binding. They…read moreassured me they could and told me the cost. I then immediately drove there, when I got there (about 8 minutes later) they told me they couldn't rebind the books because their big cutter didn't work. Firstly that's a pretty important item to be out of commission at a copy shop, but secondly, that was the whole point of calling first was to make sure they could do it!

I needed to have a box of books shipped from Amazon to the Lancaster area for a meet-the-author…read moreevent. I called the store BEFORE placing the order to confirm that they would receive it. The man I spoke with assured me that they could receive it and there would be a $5 charge for holding it. So, I placed the order and had it shipped to this store. The package was delivered by Amazon to the store on September 8. I got the notification from Amazon that it was delivered, and I called the store to say I was coming to get it. The woman I spoke with said they didn't have it. I told her I had verification from Amazon that they had delivered it. "The driver came in and dropped it on the counter, but I followed him out and gave it back to him." Why? I asked "We don't accept packages from Amazon." So.....the first person I spoke to lied, and the second person went OUT OF HER WAY to REFUSE the package. This is utter stupidity. All they had to do was hold onto the packages (it turned out to be two packages) for a couple of hours and they would have made $10 for doing nothing more than hold the packages for a couple of hours. Amazon would not allow me to pick up the packages from their location. So, thanks to this UPS Store I had no books for my book signing and lost hundred of dollars in sales. Steer clear!

As a manager at a store that takes fed ex drop offs i recommend here because they offer more than…read morewe can and have been wonderful to the customers

Wonderful customer service and print quality. I called Mail Express about 20 minutes before closing…read moreon Friday evening with an urgent printing request. The man who helped me was very kind, very patient, and made my project happen. (I had actually tried to work with UPS first, which failed unexpectedly; hence the last-minute nature of things at Mail Express. The contrast in their customer service attitude was remarkable). Much appreciation to Mail Express!

It's fast and easy and never crowded. They work efficiently and you're in an out in no time.read more

This business includes a U s Postal service substation for Lionville PA. Don't waste your time and…read morerisk your packages using it. I mailed a package there and the tracking show it still being there. when I inquired about it 6 days later, I just got a lot of attitude from the owner about how the USPS is a civil service so you shouldn't expect them to actually deliver it and a directive to go to a real Post Office to file a lost package claim. the owner here is very vocal with anti government views, all the while collecting money from it for shoddy service. I won't make the mistake of ever going there again.