I stopped in to mail a letter that i wanted tracked. there wasn't much of a line. the postal clerk…read moreeventually warned up, and i accomplished my task. The services was very good, the costs were better than fedex. . Parking is street only, no lot, and 50 cents for 30 minutes.

I honestly had a great experience at this USPS location. I don't know what the fuss is about other…read morereviews complaining "long lines", "needs more folks to work at the window", "need pressure washers to clean the outside".. I mean, doesn't this folks know that USPS is hiring? They can honestly apply to help our community assist with the line to keep moving or otherwise use other USPS location if the line is such a big deal or even better avoid coming during the peak times during lunch break or after work where it tends to get more busier and that's where everyone tends to complain about long lines. LOL! And honestly about the pressure washer review from Nicholas J, he could've rent it and clean the bird feces himself if it bothered him that much or write a complaint to the city of Chico. USPS only handle mail inside the facility and ensure inside the facility is presentable to the public and well stocked in USPS supplies, anything outdoors the city does it! SMH. I've seen from other USPS locations, the USPS employees doesn't power washes the front, I saw a City Entity Cleaning it paid by the city and not USPS. LMAO! Pros: -Clean and tidy, USPS Supplies are always in stock. -Great service. Great People. For great prices on shipping domestically as opposed to other competitors (FEDEX, DHL, or UPS). Cons: -None, other than no free-parking at least 20-30min would be nice when using the Post Office during peak times only between 12pm-1pm and from 4pm-5pm, but I understand that the USPS doesn't have the control of parking meter on pricing. If someone is going to complain about parking, they need to take that complain to the city itself. LOL! Everyone's reviews is pretty bias and self entitled 'Karen' or 'Ken' who loves to complain. Be grateful that prices to ship is cheaper than other competitors. Let thank sink in for brief moment! Food for thought to the reviewers: Also, if you want the line to go faster. Always pre-pay your stuff online at usps.com or at pirateship.com, and bring your paid priority/express letter/parcels and do a drop off at any usps location. Which is what I've been doing, and I've been in and out of the post office in 1Min. or less. If every customer does this way, the line of 18 people will move so much faster (1min/person) as oppose than waiting about 5-10min per person doing the manual way. And that's where the complains happens.

I always have a great experience at this post office! Easy to get my packages shipped and everyone…read moreis always friendly!

I've been meaning to send a thank you note to Thomas at the Chico post office for years. A couple…read moreChristmases ago, I ordered a shirt for myself and had the wrong zip code in my mobile wallet, so my order was shipped up there. Thomas searched through all of the packages during the busiest time of the year to find mine, readdress it, and send it down to me. What spectacular customer service! I hope he sees this review. Thank you for saving my holiday season Thomas!

Absolutely amazing service! The ladies there are sweet, proactive, and fast!…read more I waited in line for no more than 5-7 minutes and within that time they processed and helped two customers with passports. We drove from Sacramento because everything in the area was fully booked for at least one month out. They are the nicest post office clerks I have ever met. My son has autism and doesn't do well with pictures. Well, let me tell you! They were interactive and patient when taking his passport picture! It went amazing! We were in and out within 15 minutes. Oh, and they had a cute little table with color pages. So thoughtful! 10 out of 10 service! Thank you! So worth the drive! I highly recommend them!

This was my second visit at this post office and I was soooo disappointed to go in this time…read morebecause the woman Mellissa was rude as hellll!!!! I was just trying to help my friend get her passport. She was disrespectful and made me feel dumb like I didn't know what I came in there for as if I didn't just drive 45 minutes to come get my passport. Her tone of voice was not inviting and had a bunch of attitude and she needs to be talked too about her customer service and how to control her tone and talk to people kindly and respectfully. I don't appreciate feeling be little or dumb and if I needed help I would have asked.

I needed to notarize a document. I called prior to determine the time a notary would be available…read more When I arrived, the folks at the counter were friendly and courteous. Greeting me and letting me know they would be right with me. The process was simple and straightforward. The cost was less than I thought it might be. I will happily use them again when in need of a notary.

This location is a little farther out for me, but I like to go here. Why? Because unlike the other…read morelocations in Chico, there is rarely a line when I come in to do an Amazon return or something else. And if there is a line, it goes very fast. I walk in and walk right out. And if I need to get a receipt, they promptly provide me with one. Quick service with a smile. Who doesn't like that? Have yet to have any problems with this location, and I've come here countless times already.

I've been to this place a couple times for their notary services and everyone's always been…read morefriendly and expedient.

The employees are always friendly and helpful. I love that they can offer services from USPS,…read moreFedEx, UPS, and even DHL. They always have a notary available for walk-in appointments, and have fun trinkets and cards to peruse.

My favorite place to come mail off letters, packages, etc…read more There is hardly ever a line, unlike at the post office, and I'm in and out in minutes. The prices here can be a little higher, but if you have everything already packed up, or even a pre-purchased label, you won't have to worry about any of that. It's always clean inside, staff is quick to get the line moving and to make things as easy as possible for you. Parking is also extremely convenient here, unlike at the post office.

Very efficient upon every visit. Whether you are just dropping off…read more packages or need packaging, they are there yo help. Very pleasant staff also. A+++

I've had a check, mail and two packages stolen from my mailbox in the past two weeks. In the past…read moreI've had to have packages removed from my mailbox by my son because the Carrier shoved them in even though they were too big to fit and I was unable to remove them myself.

I recently moved and the USPS mail delivery person left a note in my mailbox…read more They are claiming I left garbage in front of my mailbox (never happened and I have cameras to prove it) and are threatning to not deliver mail anymore to my address if it happens again. Then at the end of the note, they wrote "Please keep it even with mail box after 145." There is no mailbox after 145. What is going on here USPS and why is this behavior allowed?

The lady with the bad attitude here was mad that we were mailing a package to Chico. She tried to…read moreconvince us to drive it over and hand deliver it instead. ??? Hello ??? 1) we already paid for and packaged everything, 2) it's none of your business how we value our time, and 3) I guess you don't like having to do work that pays for your job. I was confused by the hostile attitude at first, but after reading the reviews here, I guess it was the norm.

IMPROVE your employee's attitude... I walked in there was…read moregreeted said I have lost my mail key. She looked at me, and let out a big sigh and rolled her eyes as if I was a dumbass. She asked where I got the mail key from. I said my landlord. She rolled her eyes and said you're suppose to have 3! And I'm suppose to know that why????. The whole interaction was all about her being put out having to look up my address and create a work order. Get it together Monica !!!!!

Landen was so helpful and knowledgeable and my previous visit the other gentleman was so nice too…read more love this store they are very friendly and great at customer service.

Quality service, good people, great extra fun merchandise for quick gift giving purposes.read more

I had a large piece of machinery delivered and their driver could not possibly have been more…read morecourteous, friendly, and helpful. He called before arriving and got here at the time stated during the call. We had arranged a transfer place and because of the poor state of the pallet we talked and decided to have the delivery done nearer my home so I could transfer it with my tractor. It all took longer than we thought and the driver was apologetic about the delay and hassle, which was not at all his fault at all. I felt bad about the extra time it took from him and told him so. I would not hesitate to use them again.