I honestly had a great experience at this USPS location. I don't know what the fuss is about other…read morereviews complaining "long lines", "needs more folks to work at the window", "need pressure washers to clean the outside".. I mean, doesn't this folks know that USPS is hiring? They can honestly apply to help our community assist with the line to keep moving or otherwise use other USPS location if the line is such a big deal or even better avoid coming during the peak times during lunch break or after work where it tends to get more busier and that's where everyone tends to complain about long lines. LOL! And honestly about the pressure washer review from Nicholas J, he could've rent it and clean the bird feces himself if it bothered him that much or write a complaint to the city of Chico. USPS only handle mail inside the facility and ensure inside the facility is presentable to the public and well stocked in USPS supplies, anything outdoors the city does it! SMH. I've seen from other USPS locations, the USPS employees doesn't power washes the front, I saw a City Entity Cleaning it paid by the city and not USPS. LMAO! Pros: -Clean and tidy, USPS Supplies are always in stock. -Great service. Great People. For great prices on shipping domestically as opposed to other competitors (FEDEX, DHL, or UPS). Cons: -None, other than no free-parking at least 20-30min would be nice when using the Post Office during peak times only between 12pm-1pm and from 4pm-5pm, but I understand that the USPS doesn't have the control of parking meter on pricing. If someone is going to complain about parking, they need to take that complain to the city itself. LOL! Everyone's reviews is pretty bias and self entitled 'Karen' or 'Ken' who loves to complain. Be grateful that prices to ship is cheaper than other competitors. Let thank sink in for brief moment! Food for thought to the reviewers: Also, if you want the line to go faster. Always pre-pay your stuff online at usps.com or at pirateship.com, and bring your paid priority/express letter/parcels and do a drop off at any usps location. Which is what I've been doing, and I've been in and out of the post office in 1Min. or less. If every customer does this way, the line of 18 people will move so much faster (1min/person) as oppose than waiting about 5-10min per person doing the manual way. And that's where the complains happens.

They made a mistake and locked my box after I paid the yearly fee (on time). I was away for two…read moreweeks and when I returned and got the box unlocked, there was only a couple of pieces of mail there (normally it would be stuffed by then). I went to the desk to inquire about it, and the rude girl went to the back to check, then came back and told me that was all there was. So I know they discarded about two weeks of my mail - and this is for my medical business. No accountability. Over the twelve years I've had a box there, they've been difficult to deal with, mostly because of being rude and unpleasant, and not addressing issues well. For a long time my combo box did not open easily, and I'd usually end up having to wait in line at the front desk to get them to open it. I always tried to be pleasant and kind, and they would always act like it was my fault, and a major inconvenience for them. At some point a couple of years ago, they fixed the box, and changed the workers at the front desk, and things were nicer for awhile. But it seems like they've backslid to where they were before.

This is the post office I prefer going to in Chico. If there is a line, the workers are motivated…read moreto clear the line quickly. I never wait long, and I never feel rushed either. Today I was helped by Rob. He is one of my favorite workers to be assisted by. He never ever minds when I ask him for suggestions on the best or most cost effective way to ship things. He is very thorough, and quick to be of service. He walks me through things, helps with my packaging, points out my tracking, etc. and always asks if there is anything else I may need. Whenever I get to the Post Office, I always hope I get either Rob, or another guy that once I get his name I'll add it to my review. Today I was an especially disorganized mess, but Rob was kind and accommodating. I really appreciated it, especially since I'm not normally like that. I'll definitely be back to the Vallombrosa Post Office like usual, hopefully with me not having such an off day. Thank you again :) Edit - here is the name of the other person I like there - Doyle!! He is super duper nice and helpful. And I've been here a few times since I first wrote the review so I just want to reiterate that there really isn't a wait most of the time, the last 3 times I walked straight up to the counter. This place deserves better reviews. Thx!

This is quite possibly the worst post office in America. There's an old man who has worked there…read moreforever, who has the worst attitude in the world. He LOVES to tell people no, and never provides help or resolution. This employee should be fired. Will not be coming back here.

i drove over an hour to get here for passport appointments, and the workers here are delightful!…read more the four offices in surrounding Sacramento were no appointments for the next month. and i know people who waited hours in line to get a walk-in number.luckily for me, williams location had two availability in time frame. place is small but they are thoughtful to leave a box of stickers and box of crayons for kids. my cousin also forgot to bring real birth certificate and she told him to arrive back before 3:30 and sure enough helped him out. i didn't get her name, but thank you for that!

Absolutely amazing service! The ladies there are sweet, proactive, and fast!…read more I waited in line for no more than 5-7 minutes and within that time they processed and helped two customers with passports. We drove from Sacramento because everything in the area was fully booked for at least one month out. They are the nicest post office clerks I have ever met. My son has autism and doesn't do well with pictures. Well, let me tell you! They were interactive and patient when taking his passport picture! It went amazing! We were in and out within 15 minutes. Oh, and they had a cute little table with color pages. So thoughtful! 10 out of 10 service! Thank you! So worth the drive! I highly recommend them!

This location is a little farther out for me, but I like to go here. Why? Because unlike the other…read morelocations in Chico, there is rarely a line when I come in to do an Amazon return or something else. And if there is a line, it goes very fast. I walk in and walk right out. And if I need to get a receipt, they promptly provide me with one. Quick service with a smile. Who doesn't like that? Have yet to have any problems with this location, and I've come here countless times already.

Employees radiate that they hate their jobs. I recommend a different store for great customer…read moreservice. They go out of their way to be rude and completely ignore your existence.

Stop using the dreaded Post Office! Never a line. Never a headache. Usually open. Service always…read moregood.

I've been to this place a couple times for their notary services and everyone's always been…read morefriendly and expedient.

I love this place; it's the only place I go when I need to send out a package or overweight packet…read more Jeff and Lisa are the best! Always helpful and professional.

My favorite place to come mail off letters, packages, etc…read more There is hardly ever a line, unlike at the post office, and I'm in and out in minutes. The prices here can be a little higher, but if you have everything already packed up, or even a pre-purchased label, you won't have to worry about any of that. It's always clean inside, staff is quick to get the line moving and to make things as easy as possible for you. Parking is also extremely convenient here, unlike at the post office.

I have been coming to this post office at least three days a week for the past few years. Every…read moresingle one of their tellers has been nothing but pleasant and accommodating. Sometimes it gets busy, but that happens everywhere.

I recently moved and the USPS mail delivery person left a note in my mailbox…read more They are claiming I left garbage in front of my mailbox (never happened and I have cameras to prove it) and are threatning to not deliver mail anymore to my address if it happens again. Then at the end of the note, they wrote "Please keep it even with mail box after 145." There is no mailbox after 145. What is going on here USPS and why is this behavior allowed?

I've lived all over California, from San Diego to Marin County, Sonoma County, and now Paradise…read more The Paradise post office is by far the best facility I've ever seen, and it is difficult to understand the few negative reviews here on Yelp. I suspect the reviewers were actually part of the problem and I for one don't trust their reviews. The Paradise post office is modern, and is physically the nicest post office I have EVER seen! The employees are very competent and helpful, and they're also friendly. I've lived in Paradise for 14 years now and my mail delivery and my mailman (who has served my residence for all those years) are awesome. I've never had a problem with this post office in the entire 14 years, which might help you understand why I don't trust the negative reviews here on Yelp.

The lady with the bad attitude here was mad that we were mailing a package to Chico. She tried to…read moreconvince us to drive it over and hand deliver it instead. ??? Hello ??? 1) we already paid for and packaged everything, 2) it's none of your business how we value our time, and 3) I guess you don't like having to do work that pays for your job. I was confused by the hostile attitude at first, but after reading the reviews here, I guess it was the norm.

Aaron was kind, efficient and extremely helpful. Great customer service. Thank you for leading by…read moreexample in a world that does the bare minimum.

great staff. they always got everything handled there and are very respectful. I prefer this branch.read more

I had a large piece of machinery delivered and their driver could not possibly have been more…read morecourteous, friendly, and helpful. He called before arriving and got here at the time stated during the call. We had arranged a transfer place and because of the poor state of the pallet we talked and decided to have the delivery done nearer my home so I could transfer it with my tractor. It all took longer than we thought and the driver was apologetic about the delay and hassle, which was not at all his fault at all. I felt bad about the extra time it took from him and told him so. I would not hesitate to use them again.