Absolutely amazing service! The ladies there are sweet, proactive, and fast!…read more I waited in line for no more than 5-7 minutes and within that time they processed and helped two customers with passports. We drove from Sacramento because everything in the area was fully booked for at least one month out. They are the nicest post office clerks I have ever met. My son has autism and doesn't do well with pictures. Well, let me tell you! They were interactive and patient when taking his passport picture! It went amazing! We were in and out within 15 minutes. Oh, and they had a cute little table with color pages. So thoughtful! 10 out of 10 service! Thank you! So worth the drive! I highly recommend them!

This was my second visit at this post office and I was soooo disappointed to go in this time…read morebecause the woman Mellissa was rude as hellll!!!! I was just trying to help my friend get her passport. She was disrespectful and made me feel dumb like I didn't know what I came in there for as if I didn't just drive 45 minutes to come get my passport. Her tone of voice was not inviting and had a bunch of attitude and she needs to be talked too about her customer service and how to control her tone and talk to people kindly and respectfully. I don't appreciate feeling be little or dumb and if I needed help I would have asked.

This is a wonderful small town Postoffice located in the tiny town of Maxwell, California…read moreexceptional customer service. Hours are from 8:00 till 4:30 closed for lunch from 1 to 2, current stamp prices for a first class letter is $.49.

Quality service, good people, great extra fun merchandise for quick gift giving purposes.read more

It is sad to think that a business as supposedly reputable and long-standing as UPS would be…read morerepresented locally by a store like this. I have and continue to always appreciate the employees. The employees are the only reason I am giving 2 stars. But, sadly the condition of the store and the owners values and poor overall attitude leave a lot to be desired. Sadly, it is now one of the very last places I choose to go if I need to ship anything. They closed one store, which left many in that area without a local store and the one on Skyway is not convenient for everyone. But, I will always go there before this store because at least they seem to care about their store, and their customers. Keep it up Skyway. And, take a note Mangrove.

I work for a large corporation and we do large volumes with Fedex and UPS weekly. I was running…read moresome big packages to Fedex for dropoff and saw the Ground truck packing up to leave when I pulled in. Usually this means Im too late and they wont go out till the next day. But the driver (Justin) came and not only went ahead and waited till I got them all taped up and on the cart...but told me he'd take care of them from there and even return the cart for me that I dragged outside. WOW! Ive run into other drivers in the parking lot (not Fedex) that cant wait to run and get out of there. Youre on your own! But not Justin. Thats how you take care of your customers. That sort of thing is duly noted and makes a difference when contracts are back up for re-negotiation. Great job Fedex!

I am writing to formally report ongoing and unacceptable customer service at the FedEx location in…read moreChico. During my most recent visit, multiple employees were standing around talking among themselves while several customers were clearly struggling to use the self-service machines. When customers asked for help, staff were dismissive, reluctant, and appeared annoyed at being interrupted. Assistance, when given, felt forced and minimal. Some customers were left confused and unsupported despite employees being readily available. This is not an isolated incident. I have observed this same behavior on multiple occasions at this location. The consistent lack of professionalism, urgency, and basic customer care reflects poorly on FedEx and suggests a management issue that needs immediate attention. Customers should not feel ignored or burdensome when seeking help, especially in a service-based business. I strongly urge FedEx to address employee accountability and retraining at this location. This experience was disappointing and unacceptable. Sincerely, Anna

This girl is not getting packages out even though I got a update that its delivered. She also…read morefuked up my mail. This has to stop