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    The UPS Store

    3.1 (63 reviews)
    Closed 8:30 am - 6:30 pm
    Updated a few days ago

    Services - The UPS Store

    Copymaking services

    Mailbox centers

    Printing

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    Shipping centers

    The UPS Store Photos

    Recommended Reviews - The UPS Store

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    Reviews With Photos

    Diamonf B.

    Omg both of the young gentlemen Micheal & Landon went above and beyond to answer all my questions regarding getting a legal document notarized. And shipping my shoes off. Would definitely recommend this location. Great customer service very professional

    Here's how many times I had to send an email ! RIDICULOUS

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    27 days ago

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    Local

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    4 months ago

    Quality service, good people, great extra fun merchandise for quick gift giving purposes.

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    2 months ago

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    1 year ago

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    4 months ago

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    Local

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    Photo of Jae D.
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    1 year ago

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    7 months ago

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    7 months ago

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    5 months ago

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    2 years ago

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    7 months ago

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    1 year ago

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    1 year ago

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    1 year ago

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    3 years ago

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    2 years ago

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    Photo of Priya T.
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    3 years ago

    We have a PO Box here and everyone is so friendly! They are all super helpful whenever we need additional services as well.

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    3 years ago

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    4 years ago

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    5 years ago

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    4 years ago

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    2 years ago

    Super fast & friendly service. After a nice greeting, I was literally in and out of the store in less than one minute. Highly recommend!

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    5 years ago

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    4 years ago

    Good quick service. Always busy but they get it done. Awesome customer service. One stop shop for all my ING needs.

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    Local

    thank you for your patronage we are always glad to be of service

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    5 years ago

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    6 years ago

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    4 years ago

    Came to drop off a package and the lady working was pretty rude. Usually good but today was bad service

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    7 years ago

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    7 years ago

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    6 years ago

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    10 years ago

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    7 years ago

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    5 years ago

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    7 years ago

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    6 years ago

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    6 years ago

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    6 years ago

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    6 years ago

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    7 years ago

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    6 years ago

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    Page 1 of 2

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    Highly recommend for shipping and printing needs.

    Mentioned in 2 reviews

    Read more highlights

    FedEx Office Print & Ship Center - Now FedEx Office

    FedEx Office Print & Ship Center

    (58 reviews)

    I am writing to formally report ongoing and unacceptable customer service at the FedEx location in…read moreChico. During my most recent visit, multiple employees were standing around talking among themselves while several customers were clearly struggling to use the self-service machines. When customers asked for help, staff were dismissive, reluctant, and appeared annoyed at being interrupted. Assistance, when given, felt forced and minimal. Some customers were left confused and unsupported despite employees being readily available. This is not an isolated incident. I have observed this same behavior on multiple occasions at this location. The consistent lack of professionalism, urgency, and basic customer care reflects poorly on FedEx and suggests a management issue that needs immediate attention. Customers should not feel ignored or burdensome when seeking help, especially in a service-based business. I strongly urge FedEx to address employee accountability and retraining at this location. This experience was disappointing and unacceptable. Sincerely, Anna

    Every time I come into this store I have problems with the machines. I was making packets for my…read moreclass 15 pages each double sided. I did one packet double sided and went to do a second packet. I never changed the settings and the machine made the packet one sided and charging me the same as the first packet. I asked the assistant manager for a refund. He said no. I went up to the counter and asked for the manager. The assistant manager said there was no manager on the weekend. I said I still wanted the refund because I did not change the settings. He said he would give it to me but said I had to leave the store because I was lying about the machine. I left. There is always problems with this store and the staff are rude.

    FedEx Ship Center

    FedEx Ship Center

    (3 reviews)

    I had an amazing experience with this location and their customer service. I was expecting an…read moreovernight shipment to come in Tuesday. I found out that due to a mistake by the manufacturer who was shipping it out that the order didn't leave Georgia until Tuesday. I had a whole day of work planned around having the material Tuesday so I could leave Wednesday at 6am to drive the material to a job site (2 hours away). After getting nowhere with the 1-800 number, I decided to drive out to the Fortress St. office to talk to a human and see what my options were. This is where the above average customer service began. Tuesday evening I drove out and spoke with Kathy, who tracked my package and assured me it would come in the next morning. She was unable to give me an exact time, but took my number down and told me I would get a call as soon as they knew which truck it was on and would provide me with an ETA. Wednesday morning around 8am Norris called me, just as promised and let me know my package should arrive by 10 am. I showed up at 9:40am, and Jelly(Anjelica) knew exactly who I was and notified me that my package had just arrived. She had everything out for me to load up in no time at all. I was on the road at 9:45am. These three coworkers helped pull off a miracle that helped me keep my day as well as an important job on track.

    Dropped off a package in my backyard that was for a neighbor about 5 houses down. What a joke I…read morecalled FedEx they asked for me to bring them the tv so they could redeliver tomorrow. I did there job and walked/delivered it to my neighbors house down the road. Update just got a new delivery 6/9/20 and they left it at my neighbors house. almost as if they can't read the address on my front door

    The UPS Store - shipping_centers - Updated May 2026

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