My favorite place to come mail off letters, packages, etc…read more There is hardly ever a line, unlike at the post office, and I'm in and out in minutes. The prices here can be a little higher, but if you have everything already packed up, or even a pre-purchased label, you won't have to worry about any of that. It's always clean inside, staff is quick to get the line moving and to make things as easy as possible for you. Parking is also extremely convenient here, unlike at the post office.

Very efficient upon every visit. Whether you are just dropping off…read more packages or need packaging, they are there yo help. Very pleasant staff also. A+++

Landen was so helpful and knowledgeable and my previous visit the other gentleman was so nice too…read more love this store they are very friendly and great at customer service.

Quality service, good people, great extra fun merchandise for quick gift giving purposes.read more

My experiences at Staples in Chico have unfortunately been more frustrating than positive. I've…read morecome in several times to process Amazon returns, and about 90% of those visits have felt unwelcoming. Most staff members have come across as impolite, and often there's little to no eye contact or basic acknowledgment of the customer. Customer service really sets the tone for a business, especially when handling quick service tasks like returns. There's definitely significant room for improvement in how customers are greeted and assisted. I genuinely hope management takes this as constructive feedback and works toward creating a friendlier, more attentive environment. I wish them well and hope to see positive changes in the future.

I was kicked out of this Chico staple store by one of the managers for not addressing a male…read moreemployee as a "HER". He was clearly a man and so I referred to him as sir trying to get assistance. I was yelled at in my face it's a her. It's a her !!!! I said I'm sorry, but he's clearly a man and so I addressed him as sir. She continued to yell at me. It's a her it's a her and ordered me to get out of the store and never to return . I didn't get her name, but she was white and had one of those nose/lip piercings. Corporate and my attorney is now involved for Harassing and publicly humiliating me. You chose the wrong customer to insult !

I am writing to formally report ongoing and unacceptable customer service at the FedEx location in…read moreChico. During my most recent visit, multiple employees were standing around talking among themselves while several customers were clearly struggling to use the self-service machines. When customers asked for help, staff were dismissive, reluctant, and appeared annoyed at being interrupted. Assistance, when given, felt forced and minimal. Some customers were left confused and unsupported despite employees being readily available. This is not an isolated incident. I have observed this same behavior on multiple occasions at this location. The consistent lack of professionalism, urgency, and basic customer care reflects poorly on FedEx and suggests a management issue that needs immediate attention. Customers should not feel ignored or burdensome when seeking help, especially in a service-based business. I strongly urge FedEx to address employee accountability and retraining at this location. This experience was disappointing and unacceptable. Sincerely, Anna

Every time I come into this store I have problems with the machines. I was making packets for my…read moreclass 15 pages each double sided. I did one packet double sided and went to do a second packet. I never changed the settings and the machine made the packet one sided and charging me the same as the first packet. I asked the assistant manager for a refund. He said no. I went up to the counter and asked for the manager. The assistant manager said there was no manager on the weekend. I said I still wanted the refund because I did not change the settings. He said he would give it to me but said I had to leave the store because I was lying about the machine. I left. There is always problems with this store and the staff are rude.

I needed to notarize a document. I called prior to determine the time a notary would be available…read more When I arrived, the folks at the counter were friendly and courteous. Greeting me and letting me know they would be right with me. The process was simple and straightforward. The cost was less than I thought it might be. I will happily use them again when in need of a notary.

This location is a little farther out for me, but I like to go here. Why? Because unlike the other…read morelocations in Chico, there is rarely a line when I come in to do an Amazon return or something else. And if there is a line, it goes very fast. I walk in and walk right out. And if I need to get a receipt, they promptly provide me with one. Quick service with a smile. Who doesn't like that? Have yet to have any problems with this location, and I've come here countless times already.

Anita is an actual real-life angel. I'm so glad I found her. She worked with me on a tight schedule…read moreand fit me in immediately. Compassionate, helpful, and goes above and beyond. I would recommend her to anyone needing notary services! Her knowledge and care is well worth the price, and not too expensive, either. Thank you again, Anita!

Anita went above and beyond to ensure that she met my needs. She is very competent, professional,…read morepersonable and really cares for her clients. If I ever need public notary services she will be person that I call! Highly recommend!!!

I had an amazing experience with this location and their customer service. I was expecting an…read moreovernight shipment to come in Tuesday. I found out that due to a mistake by the manufacturer who was shipping it out that the order didn't leave Georgia until Tuesday. I had a whole day of work planned around having the material Tuesday so I could leave Wednesday at 6am to drive the material to a job site (2 hours away). After getting nowhere with the 1-800 number, I decided to drive out to the Fortress St. office to talk to a human and see what my options were. This is where the above average customer service began. Tuesday evening I drove out and spoke with Kathy, who tracked my package and assured me it would come in the next morning. She was unable to give me an exact time, but took my number down and told me I would get a call as soon as they knew which truck it was on and would provide me with an ETA. Wednesday morning around 8am Norris called me, just as promised and let me know my package should arrive by 10 am. I showed up at 9:40am, and Jelly(Anjelica) knew exactly who I was and notified me that my package had just arrived. She had everything out for me to load up in no time at all. I was on the road at 9:45am. These three coworkers helped pull off a miracle that helped me keep my day as well as an important job on track.

Dropped off a package in my backyard that was for a neighbor about 5 houses down. What a joke I…read morecalled FedEx they asked for me to bring them the tv so they could redeliver tomorrow. I did there job and walked/delivered it to my neighbors house down the road. Update just got a new delivery 6/9/20 and they left it at my neighbors house. almost as if they can't read the address on my front door

I always have a great experience at this post office! Easy to get my packages shipped and everyone…read moreis always friendly!

I've been meaning to send a thank you note to Thomas at the Chico post office for years. A couple…read moreChristmases ago, I ordered a shirt for myself and had the wrong zip code in my mobile wallet, so my order was shipped up there. Thomas searched through all of the packages during the busiest time of the year to find mine, readdress it, and send it down to me. What spectacular customer service! I hope he sees this review. Thank you for saving my holiday season Thomas!

They always deliver to circle when I live on court......they NEVER read the suffix right and that…read moreis literally their job......they have been doing this for 13 years.....no one to complain too....when you call their chico branch no one even cares......i hate UPS......worst delivery service.....I'd rather get an Amazon driver to deliver my things

UPS Chico puts all rural addresses on a RURAL DEFERRED schedule which means they will only deliver…read moreitems on specific days of the week EVEN if the shipper had organized for the item to be delivered on a specific date. Amazon Pharmacy and Store deliveries that are slated for a Friday delivery are being delayed until the following Monday. This poses a health issue for cold pack prescriptions and other prescriptions in this current heat. Even though many people PAY UPS for the My Choice Premium options they are still deferred. Everyone needs to stand up and let them know that Rural money is just as good as City money and they should not discriminate based on location of their customers.

I needed notary service. The notary clerk didn't want to do it, as she wanted to see the bank…read moredocuments, which I had left at home, I only needed my ID notarized. The bank is not her business. So I left, an unhappy camper, went across to the UPS store, where they were able to do the job in an efficient & quick manner. I won't bother going back to the copy center. I got my Id notarized without any problems at UPS.

Amazing service the girls are so nice the quality is…read moreamazing It amazing go there for all your copy needs There also a notary there she there on Monday Tuesday Thursday Friday