The printing service I requested was terrible. The young man in the copy/printing department was…read morecompletely ignorant of making copies at a percentage of the original. He was unable to comprehend that 10 inches at 200% is 20 inches. He was also unable to make black and white copies instead of color, telling me that the machine had no provision for black and white . . . ? I had 35+ years of experience in engineering and reproduction, and it was apparent to me that he was not the man for the job. Everyone has to start somewhere BUT should have basic math skills for reproduction work. He also had a very minimal knowledge of the equipment he was using. He made me wait for 45 minutes while he produced unacceptable copies at the wrong scale. He waited on other customers when he should have been finishing my job. I left without the service that I needed. Please either train him or replace him. I will not return to Office Depot.

My husband needed business cards so I ordered some offline and got curbside pickup. The cards were…read moreprinted and finished early and the employees were very nice! Thanks Office Depot!

My experiences at Staples in Chico have unfortunately been more frustrating than positive. I've…read morecome in several times to process Amazon returns, and about 90% of those visits have felt unwelcoming. Most staff members have come across as impolite, and often there's little to no eye contact or basic acknowledgment of the customer. Customer service really sets the tone for a business, especially when handling quick service tasks like returns. There's definitely significant room for improvement in how customers are greeted and assisted. I genuinely hope management takes this as constructive feedback and works toward creating a friendlier, more attentive environment. I wish them well and hope to see positive changes in the future.

Zack, in the printing area, went above helping this Boomer printout pages without judgment. Nicely…read moredone and appreciated.

Esplanade Office has exclusively furnished our offices since we opened in 2011. We have been…read moreextremely happy with both the products and service we receive. Working with Curtis has been a dream. We wouldn't consider anyone else.

From the owner: Esplanade Office is a full service contract office furniture dealer proudly serving the North…read moreState. Esplanade Office specializes in office furniture, space planning and interior design. We have access to 100+ manufactures of commercial grade office furniture, ergonomics, seating, height adjustable workstations and media boards. We handle projects from single offices to multi floor office buildings. When you choose Esplanade Office, you align yourself with some of the most talented and passionate people in the contract office furniture industry. We are group of highly skilled and presentable installers, competent project managers, knowledgeable sales people and an innovative Allied ASID interior designer.

First time customer... when I dropped off my son's Ipad mini 4 to replace the front screen on…read moreSaturday, the guy told me they had a a black screen available and can pick it up Sunday around 10:30am and quoted me $80 before tax. Sunday came around, I called and no answer, checked on Google for their hours and it stated 12pm - 4pm. Went by the store and come to find out they are closed Sunday! Frustrated and mad I was! Monday comes around, I called and the guy who answered told me they had no screen available for my model, the one they had was for a different model. On top of that the guy who took in my son's ipad did not order a screen so I would have to wait until Wednesday and or the latest Friday (7/5) to pick up. Called again Wednesday and was told not ready yet, they're closed Friday due to July 4th holiday and soonest would be Saturday... by this time I was done with them, getting different answer each time i called.. Saturday came around, picking up the ipad i was told $235 after tax... i was shocked as the guy who took my ipad said $84 something. If it was that much I would've gone somewhere else as I was quoted cheaper then $235 somewhere else! But the guy was really nice and honored it (not same guy who took the ipad when I dropped it off). Overall, i was disappointed and frustrated with all the run around. But, i was happy that the price quoted was honored. So, i gave it a 4 star out of 5. Ty!

They were able to retrieve all my photos from my seven year phone and put them on a new phone to me…read more(used and inexpensive) and set it up exactly like my old phone. Yay! Some time late I dropped the phone and cracked the screen. They were able to fix that in the time that i took me to go out a buy a cup of coffee. They are very congenial and I felt like they really wanted me to happy with the service that they provided. Great service and inexpensive.

The last 3 times I've had to get ink cartridges for my computer, I've gone here because they are…read moreclose to my home. All 3 times, they didn't have mine. All they carry are refilled ink cartridges. You would think they would have a full stock. They used to carry new and refilled but changed. I won't waste my time going there again!

What a disappointment! Would never do business with them again. They never explained things and we…read moreended up in a contract that cost us so much money for a product that eventually wouldn't work and their "maintenance" agreement couldn't even fix so it was a colossal waste of our meager resources!! The sales reps were a joke, unresponsive and as soon as they were "done" with our contract all their promises to help us finish our contract were useless! Despite multiple calls for weeks on end they never fulfilled any of those promises to help us. We've switched to a local business office company and have been treated way way better! We've since heard from other companies in town that they had similar bad dealings with Ray Morgan; and we encouraged them to write reviews so people are aware what a lousy outfit they are and how poorly they perform!!

From the owner: Canon, Ricoh, Samsung, HP, Managed Services, IT Service & Support, Laserfiche, Backfile Scanning,…read moreOutsourced Printing, Oxygenated Water Systems

We had printers with Advanced Documents for 10 years, and I will miss them. The staff is…read moreknowledgable on their machines, get you transferred to the correct person to answer your question fully right away (or follow up with you to make sure you were called back). They understand not every job is a 9-5 and truly do their best to be there for their customers. When we moved we took a printer with us, and they were there not only to safely pack it for its move, but assisted in loading and strapping it in to make sure it made it safe. The previous office we moved from they wired the office for the 20amp printers, ran ethernet, and everything so we could just work. They know how important an hours work is to us, and do as much as possible to get us to a working environment, all you have to do is ask. If you are looking to talk to a person, and not a machine, for your printing needs in the greater chico area this is your company. We will miss working with the entire staff as we transition to a new office out of state. Thank you for the years of support, help, and laughs.

Their IT guys seem uniformed on how things work. I'm not entirely sure they understand what they…read moreare doing.

Top notch service and knowledge. Knew just what I needed. Reasonably priced. Will use this service…read moreagain!

I would highly recommend Ian at Computer House Calls (his business) if you are having any technical…read moreissues (computer/iPad/email, etc.). He is EXCELLENT and reasonable!