Needed laptop scrubbed because of foreign infiltration. Do…read moreyourself a favor. Go elsewhere. The cost was $100 plus a new portable drive not returned and zero results. e.

Gary and Andrea are amazing! Kind, helpful and patient but best of all very knowledgeable. I would…read morehighly recommend this business. I am in Chico not San Francisco-tried to correct it a few times but obviously it has not changed the location

Really good experience bringing my ailing Windows laptop here. Evan was able to see me without an…read moreappointment. He tried a few things, diagnosed most of the problem (I won't tell you what it was - too embarrassing), he was professional and respectful and made me feel at ease no matter how dumb my issues were. He took the time to do some extra diagnostics and I left feeling very reassured. Thank you Nerds (mostly Evan)! Btw the address is 252 East Ave, Unit B for those not from around here

Horrible place .I will not be signing up for the monthly....Connor is pretty good but he told me to…read morecall back if the Isafe-Net came back on the the next guy tried to charge me! Nope! You don't have it like that! I will only work with Oconnor.

Believe all the positive reviews!! Dr. MAC knows what he is doing…read more I bought a new IPad for my husband and had no idea how to transfer everything from the old one to the new one. After reading reviews from all the various businesses listed I chose Dr. Mac and am so glad I did. He usually comes to your home but this was a surprise for my husband so he met me at Best But and we walked over to Starbucks where he worked his magic. I hadn't gotten a case for the IPad so he walked back to Best But with me to help find the right one. No go, so when he got home he researched it for me and sent me a recommendation online that was incredibly inexpensive!! I felt he earned every dollar of his very reasonable charge. Recommend him highly!!

Had Dr. Mac visit our home to evaluate our Mac laptop that has been very hot over the last two…read moremonths. Kevin was very friendly and focused on our 16 inch laptop. Within one hour, he diagnosed that the problem was software related. He "cleaned-up" our system, removed old unused software and applications, and added an application that monitored our temperature and fan speed. It was truly successful and Kevin indicated that we can easily get another five years our of our 2019 laptop. We originally thought that it was a plug vent or broken fan, but rather Keven explained that too much unused software and applications can cause this overheating. We definitely will call Dr. Mac when we have Mac computer problems. He was reasonably priced and we are truly satisfied as you can tell from this review.

My 13 year old iMac is slowing down, Richard ran some tests and gave me some options about what to…read moredo, he was very knowledgeable and helpful. I highly recommend.

I read most of the reviews and saw that they were a reliable, fast, easy to talk to service. When I…read morebrought my computer to the shop I met with Chandler and I told him my problem. The problem with my computer was that it was making this grinding noise precisely where the CPU fan was, there was also a small instance of smoke that came out of my computer but it wasn't anything major. After I was finished explaining the issues I had to wait around a week to get my computer back which was fine, I understand how busy the shop can get. However when I received the call for my computer, I was charged for software repair which came up to be $125. Everything was fine and I went ahead and picked it up. Chandler said that there weren't any issues and that he just needed to do some software repair/updates. When I brought it home it wasn't making that grinding noise at all, great, BUT the next day the problem came back, it randomly started making that awful noise again only 4 hours home. I was really looking forward for them to fix this but Instead I didn't get anything fixed but 'software updates', there was nothing else wrong with my computer, I've had it for a long time.

I have a Fire and Explosions Investigation company located in the San Luis Obispo area. For the…read morepast several years I have had the privilege of retaining the services of Jeff Grimes with Computer Professionals Unlimited. I use both Apple Mac and Windows based computers. When I have a problem with either my computers Jeff is quick to access my system remotely (online), identify the problem and work with me diligently to get me back up and working. Simply he has saved me many times from computer frustration and down time. He is very experienced and a good listener especially for those folks who don't understand technical computer issues. He gets an A+ rating from me and my company. Andrew Derrick - Derrick Fire Investigations

With his instructions he fixed my desk top computer remotely without having to make a house call…read more He's very knowledgeable and candid about his evaluation of a problem. Besides his rates are very competitive and reasonable. He's very customer satisfaction oriented. He's the go to guy to get it done right.

I have utilized Mike/MacPC911 for almost 7 years, using his service on a regular basis @ every six…read moremonths or sooner whenever I have an issue I cannot figure out. He convinced me originally to switch over from PC to the MAC and I have not had any viruses on any of my electronic devices since that conversion. In fact, much of his biannual needs are mostly related to software update and the multitude of stupid or basic computer questions. New stuff keeps coming out faster than I am able to absorb so Mike is my go-to guy to explain all the new tech stuff that I wish to purchase. Mike is experienced, reliable, honest, and sincere. He is also still an active reserve naval chief petty officer and spends much of each summer driving down to San Diego for his active reserve time, but he still finds time to service my computer needs. Many times he can fix the small stuff online with his computer access to my MacBook or iPad. He is just a nice young man, always addressing me as "SIR." .....probably sees that I am more than just a senior citizen...maybe an old timer.

Michael came and helped me out right away! Without him my computer would be done for. I spilled…read morewater on it and it stopped working, so he came to take some things apart and let them air dry over the weekend. He came back, reassembled, and it worked again good as new! Fairly simple, but I wouldn't have been able to get it done by myself. I'm so grateful that he could help at such short notice and I will definitely recommend him to my friends.

I have interacted with the Vista Net team many times since they opened their doors. They are…read moreprofessional, knowledgeable, responsive and understand what a budge is! I highly recommend them if you want a new system, an analysis of your current system or need overall support for your technology. Excellent team to have on your side!

New to the area and needed to get some network cabling done at my home. Scott was super responsive…read moreand extremely helpful. While he felt this wasn't a fit for Vista, he went out of his way recommending a couple of alternatives. This level of responsiveness and customer service was incredible. While my interaction with Vista was limited, the help and dedication provided to find someone better suited to the job reflects a level of service not often seen. Vista will be my first choice the next time something comes up. Highly recommended!

If you haven't been here you may wonder how they stay in business with a Cricket corporate store in…read morethe same shopping center. It's because you actually get knowledgeable, helpful service, directly dealing with someone who is an expert, not some roll-of-the-dice likely untrained customer service person who has an attitude and is pissed off before you even speak. Coming here once often saves me hours and hours being passed around on phone customer service with wireless providers to customer service reps who don't understand the actual technology or how cell service actually works. What sets David apart is his calm demeanor--not anyone can do the job he is doing. Half the time I have been there there are other people being helped, but I have never waited long.

Dave is the consummate customer serviceman that cares. He has fixed Niners apple products for me…read more iPad, iPad mini, iPhones X,12, 13, 13 pro max. He is courteous and a man of his word. The best possible repair shop in Chico. Thank you for all that you do for our community brother.